Global leaders in learning technologies

What can we learn
from the future?

Imogen Casebourne
Lars Hyland
Epic
What can we learn
from the future?

@epictalk @icasebourne @larshyland

For all the latest news, insight and resources fol...
Video

@epictalk @icasebourne @larshyland

For all the latest news, insight and resources follow us on Twitter
Media types

@epictalk @icasebourne @larshyland

For all the latest news, insight and resources follow us on twitter
Practical tips
• Keep it short
• Think practical demos
• Clear visual messages

@epictalk @icasebourne @larshyland

For al...
Immersive simulations

@epictalk @icasebourne @larshyland

For all the latest news, insight and resources follow us on twi...
Early Epic simulations

@epictalk @icasebourne @larshyland

For all the latest news, insight and resources follow us on tw...
Case study
interviews
@epictalk @icasebourne @larshyland

For all the latest news, insight and resources follow us on twit...
Case study
Explore the environment
@epictalk @icasebourne @larshyland

For all the latest news, insight and resources foll...
Practical tips
Consider for complex
situations where learners
would benefit from a safe
environment to practice
Allow plen...
Storytelling

@epictalk @icasebourne @larshyland

For all the latest news, insight and resources follow us on twitter
Motivation:
Harness the power
of storytelling

@epictalk @icasebourne @larshyland

For all the latest news, insight and re...
Practical tips
Stories are more
memorable and more
convincing
Look for real-life stories

Encourage staff to tell their
ow...
Moving
to mobile

@epictalk @icasebourne @larshyland

For all the latest news, insight and resources follow us on twitter
1994 – 2010
Mobile learning

@epictalk @icasebourne @larshyland

For all the latest news, insight and resources follow us ...
Smartphones
and tablets

@epictalk @icasebourne @larshyland

For all the latest news, insight and resources follow us on t...
Responsive
design

@epictalk @icasebourne @larshyland
@epictalkUSA @icasebourne @larshyland

For all the latest news, insi...
Responsive
learning design

@epictalk @icasebourne @larshyland
@epictalkUSA @icasebourne @larshyland

For all the latest n...
Approaches to
mobile learning –
flexible courses and
just-in-time learning

@epictalk @icasebourne @larshyland
@epictalkUS...
How to DRIVE performance

D
Decide strategy

R

I

Reach out to

Identify methods

stakeholders
Video

Does it supplement
...
Performance
support resources

@epictalk @icasebourne @larshyland

For all the latest news, insight and resources follow u...
Just-in-time mobile
job aid SBAR

@epictalk @icasebourne @larshyland

For all the latest news, insight and resources follo...
Practical tips
Think fingers and thumbs
Consider context
Keep it short and quick
Use responsive design to
design once and ...
Make it
personal

@epictalk @icasebourne @larshyland

For all the latest news, insight and resources follow us on twitter
Diagnostics

Learn only what you need

Fail

Passed

Passed

Passed

Passed

Passed

@epictalk @icasebourne @larshyland
@e...
Learn/apply

Take your own journey

@epictalk @icasebourne @larshyland
@epictalk @icasebourne @larshyland

For all the lat...
ASPECT - integrated onboarding

ATTRACT

SELECT

PREPARE

ENGAGE

CONNECT

TUNE

•Brand
•Talent
•Attitude

•Assessment
•Sh...
Tin Can

@epictalk @icasebourne @larshyland
@epictalk @icasebourne @larshyland

For all the latest news, insight and resou...
Learn in context
Augmented reality

@epictalk @icasebourne @larshyland
@epictalk @icasebourne @larshyland

For all the lat...
Performance
support in context

Next
appointment:
Mike

Meeting
checklist

Flights
Negotiation:
Top tips
@epictalk @icaseb...
Practical tips
Design for flexibility
Ensure that programmes
respond or adapt to the
learner’s situation

@epictalk @icase...
Google glasses slide
Want to
learn
more?
Visit the
Epic
website!
@epictalk @icasebourne @larshyland
@epictalk @icasebourne...
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What can we learn from the future? - Imogen Casebourne and Lars Hyland @ Learning Technologies

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Imogen Casebourne and Lars Hyland presented a seminar at Learning Technologies on 29th January 2014 at Olympia 2 in London. This presentation revisits some of the major trends in e-learning spotted by Epic over the years, including mobile learning and simulations. It also takes inspiration from what we think will be major future trends, including wearable technology such as Google Glass and smart watches.

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  • (From Jessie)Back to the Future images – do want to including given potential issues about permissions and rights to show images from films? My thinking is that it’s probably okay but we would definitely need to credit the source on top of the image.Epic timeline – do you mean the pier image from the brand guidelines or the magazine advert from last year with the bubbles and youngish girl holding ipad?\\LOKI\potprojs\Marketing\GRAPHIC_WORK_EVENTS\LT magazine ads
  • People are unlikely to allow you to do what you tell them if they don’t think you have sufficient authority. This is where war stories from practitioners in the field can be invaluable. For example, a large mining corporation was having problems with the effectiveness of its health and safety training until it employed ex-miners to recount stories about mining accidents and near-misses that they had personally experienced. The rate of accidents for people attending this course went significantly down.In 2012 Epic worked with the BBC to record accounts from leading programme makers about how they approached making programmes about controversial events, such as the Iraq war.  As well as ensuring your course has the needed authority, narrative is a far more memorable and powerful technique for learning than presenting facts, as it’s stored in a different part of the brain. A part of the brain from which people find it easier to retrieve information.
  • So moving forward to 2010, Epic started to develop our current smartphone and tablet capability which eventually led to the creation of our GoMo authoring tool. The very first project we worked on was our award winning maths revision apps, created in conjunction with Harper Collins, the publisher. These were aimed at UK schoolchildren preparing for the important ‘GCSE’ exams they take at age 16.This was just-in-time learning. We didn’t expect the kids to learn maths concepts from scratch using mobile devices on the run, but the bite size reminders, supporting media and practice opportunities meant that they could consolidate their existing knowledge, and identify any gaps. The design was optimised for smaller mobile devices, used on the go. This meant short bites, and a flatter navigational structure.The same year, we undertook some ground-breaking research for the NHS (the UK health provider and largest UK employer) about how health workers, who are often on the go, might benefit from learning using mobile devices. What we found was in line with our experiences designing for PDAs. Many learners (especially those who couldn’t easily get to PCs) wanted to access e-learning courses from their mobile devices, especially statutory and mandatory training and assessment (for example, health and safety and fire awareness, where people have to re-accredit every year). They wanted an experience on every device that was just as good as the one they might have on their PC. Others wanted supporting resources, and saw mobile learning as part of a blend, which might also include face-to-face elements.
  • NO NEW GRAPHIC NEEDEDResponsive web design is achieved by dividing the content area into blocks, and specifying where each block should appear on the larger device, and on the smaller device. So typically, the larger device will show the blocks in a horizontal layout, whereas the smaller device will employ a vertical layout with scrolling.You can see this in the examples from our own Epic website here.
  • No new graphic needed
  • Dictionary.com – a free resource available to people to download for free, so they can look up meanings and spellings wherever they are – without having to carry a heavy dictionary around!REME – actually designed for the Nintendo DS – provided a mobile diagnostic/ workflow which gave immediate advice and solutions to mechanics in the fieldHow to use LinkedIn to get a job – videos helping use a systemFAQs/ASK THE EXPERT – example needed.
  • What can we learn from the future? - Imogen Casebourne and Lars Hyland @ Learning Technologies

    1. 1. Global leaders in learning technologies What can we learn from the future? Imogen Casebourne Lars Hyland Epic
    2. 2. What can we learn from the future? @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us on Twitter
    3. 3. Video @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us on Twitter
    4. 4. Media types @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us on twitter
    5. 5. Practical tips • Keep it short • Think practical demos • Clear visual messages @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us on twitter
    6. 6. Immersive simulations @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us on twitter
    7. 7. Early Epic simulations @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us on twitter
    8. 8. Case study interviews @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us on twitter
    9. 9. Case study Explore the environment @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us on twitter
    10. 10. Practical tips Consider for complex situations where learners would benefit from a safe environment to practice Allow plenty of time to develop and refine scenarios @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us on twitter
    11. 11. Storytelling @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us on twitter
    12. 12. Motivation: Harness the power of storytelling @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us on twitter
    13. 13. Practical tips Stories are more memorable and more convincing Look for real-life stories Encourage staff to tell their own stories @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us on twitter
    14. 14. Moving to mobile @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us on twitter
    15. 15. 1994 – 2010 Mobile learning @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us on twitter
    16. 16. Smartphones and tablets @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us on twitter
    17. 17. Responsive design @epictalk @icasebourne @larshyland @epictalkUSA @icasebourne @larshyland For all the latest news, insight and resources follow us us on twitter For all the latest news, insight and resources follow on twitter
    18. 18. Responsive learning design @epictalk @icasebourne @larshyland @epictalkUSA @icasebourne @larshyland For all the latest news, insight and resources follow us us on twitter For all the latest news, insight and resources follow on twitter
    19. 19. Approaches to mobile learning – flexible courses and just-in-time learning @epictalk @icasebourne @larshyland @epictalkUSA @icasebourne @larshyland For all the latest news, insight and resources follow us us on twitter For all the latest news, insight and resources follow on twitter
    20. 20. How to DRIVE performance D Decide strategy R I Reach out to Identify methods stakeholders Video Does it supplement existing training? Contact IT Team Can it replace or partially replace existing training? Seek out senior sponsors Liaise with Line Managers @epictalk @icasebourne @larshyland Validate your solution Checklists Should you pilot? Decision aids Will it embed new behaviours? V Delivered via portals Embedded into software Mobile delivery Choose a group of users and gather feedback. Use your findings to adapt before you roll out the solution E Engage your users Have you got a marketing strategy in place? Can your resources act as marketing collateral? Will people know how to find and use the resources? For all the latest news, insight and resources follow us on twitter
    21. 21. Performance support resources @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us on twitter
    22. 22. Just-in-time mobile job aid SBAR @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us on twitter
    23. 23. Practical tips Think fingers and thumbs Consider context Keep it short and quick Use responsive design to design once and output to multiple devices Design for performance support @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us on twitter
    24. 24. Make it personal @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us on twitter
    25. 25. Diagnostics Learn only what you need Fail Passed Passed Passed Passed Passed @epictalk @icasebourne @larshyland @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us us on twitter For all the latest news, insight and resources follow on twitter
    26. 26. Learn/apply Take your own journey @epictalk @icasebourne @larshyland @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us us on twitter For all the latest news, insight and resources follow on twitter
    27. 27. ASPECT - integrated onboarding ATTRACT SELECT PREPARE ENGAGE CONNECT TUNE •Brand •Talent •Attitude •Assessment •Show core ability •Realistic practice •Compliant •Knowledge •Practice scenarios •Build confidence •Purpose •Role •Goals •Leadership •Team •Managers •Experts •Tools •Remind •Develop •Challenge •Retain •Website •Simulation •Diagnostics •e-learning •e-forms •Video •Storytelling •Social •Webinars •360 •EPSS Pre-joining experience Post-joining experience Technology is essential to consistency, flexibility and speed @epictalk @icasebourne @larshyland @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us us on twitter For all the latest news, insight and resources follow on twitter
    28. 28. Tin Can @epictalk @icasebourne @larshyland @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us us on twitter For all the latest news, insight and resources follow on twitter
    29. 29. Learn in context Augmented reality @epictalk @icasebourne @larshyland @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us us on twitter For all the latest news, insight and resources follow on twitter
    30. 30. Performance support in context Next appointment: Mike Meeting checklist Flights Negotiation: Top tips @epictalk @icasebourne @larshyland @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us us on twitter For all the latest news, insight and resources follow on twitter
    31. 31. Practical tips Design for flexibility Ensure that programmes respond or adapt to the learner’s situation @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us on twitter
    32. 32. Google glasses slide Want to learn more? Visit the Epic website! @epictalk @icasebourne @larshyland @epictalk @icasebourne @larshyland For all the latest news, insight and resources follow us us on twitter For all the latest news, insight and resources follow on twitter

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