Induction needs to change

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Lars Hyland, Head of Consulting Services at Epic, gives his thoughts on how we can change induction programmes to effectively engage new starters. He presented this session at 'LearningNow: Induction strategies that work' on 25th September.

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Induction needs to change

  1. 1. Induction needs to change Lars Hyland Epic @epictalk For all the latest news about the event follow us on twitter @epictalk and use the hashtag @towardsmaturity #LNinduction
  2. 2. A typical first day
  3. 3. A typical first day
  4. 4. Onboarding Productivity Learning Recruitment Referrals Accidents Compliance Innovation Talent Retention Loyalty Culture Brand @epictalk For all the latest news about the event follow us on twitter @epictalk and use the hashtag @towardsmaturity Onboarding has a deep impact #LNinduction
  5. 5. @epictalk For all the latest news about the event follow us on twitter @epictalk and use the hashtag @towardsmaturity Key drivers for onboarding Only 37% of organisations have invested in formal onboarding for longer than 2 years. Percentageofrespondentsn=230 0% 10% 20% 30% 40% 50% 60% 70% 80% Getting new employees productive more quickly Better employee engagement Better employee retention Better assimilation of new hires #LNinduction
  6. 6. @epictalk For all the latest news about the event follow us on twitter @epictalk and use the hashtag @towardsmaturity Top pressures for onboarding 90% of organisations believe an employee makes their decision to stay within one year. Percentageofrespondentsn=230 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% Need to better engage with employees Pressure to meet company's growth objectives Shortages of required skills #LNinduction
  7. 7. Traditional induction programmes typically last for one week or even one day. Timeframe for onboarding is shrinking 0% 5% 10% 15% 20% 25% 30% 35% 40% 1 day 1 week 1 weeks - 1month 1-3 months 3-6 months Over 6 months Percentageofrespondentsn=230 @epictalk For all the latest news about the event follow us on twitter @epictalk and use the hashtag @towardsmaturity #LNinduction
  8. 8. All rules and red tape? leads to... @epictalk For all the latest news about the event follow us on twitter @epictalk and use the hashtag @towardsmaturity #LNinduction
  9. 9. “We’re happy you are here.” “You’re part of a great organisation.” “This is why your job is important to us.” Communicate: Focus on engagement @epictalk For all the latest news about the event follow us on twitter @epictalk and use the hashtag @towardsmaturity #LNinduction
  10. 10. Onboarding strategies that succeed Set a balance between engagement and practical components needed for staff to get up to speed. 0% 10% 20% 30% 40% 50% 60% 70% 80% Creatingofnewhire checklists Introducenewhiresto go-topeople Provideformstonew hiresbeforedayone Ensurecomplianceon allnewhireforms Peernetworking opportunities/events Best-in-class All others Percentageofrespondentsn=230 @epictalk For all the latest news about the event follow us on twitter @epictalk and use the hashtag @towardsmaturity #LNinduction
  11. 11. MasteryAutonomy Time Technique Team Persuasive Technologies & Social activities Purpose 1 2 3 Task Extend and develop Communicate Profit as catalyst United language Greater cause @epictalk For all the latest news about the event follow us on twitter @epictalk and use the hashtag @towardsmaturity #LNinduction
  12. 12. ATTRACT •Brand •Talent •Attitude •Website SELECT •Assessment •Show core ability •Realistic practice •Simulation •Diagnostics PREPARE •Compliant •Knowledge •Practice scenarios •Build confidence •e-learning •e-forms ENGAGE •Purpose •Role •Goals •Leadership •Video •Storytelling CONNECT •Team •Managers •Experts •Tools •Social •Webinars TUNE •Remind •Develop •Challenge •Retain •360 •EPSS Pre-joining experience Post-joining experience Technology is essential to consistency, flexibility and speed ASPECT - integrated onboarding
  13. 13. MotivationAbility Triggers Reminders Sidekicks 1 2 3 Persuasive/social technologies A blended design is central to a modern onboarding experience Multi-device learning e-learning Courses @epictalk For all the latest news about the event follow us on twitter @epictalk and use the hashtag @towardsmaturity #LNinduction
  14. 14. @epictalk For all the latest news about the event follow us on twitter @epictalk and use the hashtag @towardsmaturity Solution: make it multi-device #LNinduction
  15. 15. @epictalk For all the latest news about the event follow us on twitter @epictalk and use the hashtag @towardsmaturity Solution: personalise it #LNinduction
  16. 16. @epictalk For all the latest news about the event follow us on twitter @epictalk and use the hashtag @towardsmaturity Solution: offer practice opportunities
  17. 17. @epictalk For all the latest news about the event follow us on twitter @epictalk and use the hashtag @towardsmaturity Solution: make it visual and memorable #LNinduction
  18. 18. Motivation: harness the power of storytelling @epictalk For all the latest news about the event follow us on twitter @epictalk and use the hashtag @towardsmaturity #LNinduction
  19. 19. Motivation: harness the power of games @epictalk For all the latest news about the event follow us on twitter @epictalk and use the hashtag @towardsmaturity #LNinduction
  20. 20. Triggers: use mobile technology to situate learning @epictalk For all the latest news about the event follow us on twitter @epictalk and use the hashtag @towardsmaturity #LNinduction
  21. 21. Triggers: use mobile technology to trigger action @epictalk For all the latest news about the event follow us on twitter @epictalk and use the hashtag @towardsmaturity #LNinduction
  22. 22. Encourage social interaction @epictalk For all the latest news about the event follow us on twitter @epictalk and use the hashtag @towardsmaturity #LNinduction
  23. 23. Pre-joining experience Post-joining experience Technology is essential to consistency, flexibility and speed ATTRACT •Brand •Talent •Attitude •Website SELECT •Assessment •Show core ability •Realistic practice •Simulation •Diagnostics PREPARE •Compliant •Knowledge •Practice scenarios •Build confidence •e-learning •e-forms ENGAGE •Purpose •Role •Goals •Leadership •Video •Storytelling CONNECT •Team •Managers •Experts •Tools •Social •Webinars TUNE •Remind •Develop •Challenge •Retain •360 •EPSS ASPECT - integrated onboarding
  24. 24. Thank you Lars Hyland Epic @epictalk For all the latest news about the event follow us on twitter @epictalk and use the hashtag @towardsmaturity #LNinduction

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