winter term 2011/
October 2011
Usability Test – mymuesli.com
Sabrina Kleinlercher, EHT10
Christian Krainer, EHT 10
Alfredo Velasquez, MID11
FH Joanneum – University of
Applied Sciences

FH Joanneum – University of Applied Sciences
Description
• Website for mixing muesli combinations
• Options up to 75 ingredients.
• Clients can choose between normal to
exotic ingredients.
• Product can be delivered in Europe at
clients home address or nearest
provider stores.
Usability Test

FH Joanneum – University of Applied Sciences
Usability Test Tasks
1. Finding shipping costs to Austria
without placing order
2. Selecting and removing items from
shopping basket interactive tool
3. Make selection available to a store
near Jakomini
4. Find out information for gluten free
products
Usability Test

FH Joanneum – University of Applied Sciences
Test Participants
Nadine S. Bernhard P. Kathrin G.
23 23 39
nursing student student (Industrial Design) Mother, Doctorat student
ca. 20h ca. 20-25h ca. 15h
5% eMail, 95% browsing 10% eMail, 90% browsing 10% eMail, 90% browsing
social networks, video portals news, blogs social networks, news,
google
Facebook, YouTube, gmx.at standard.at, gmx.at, google, radio france
autobild.de
Usability Test

FH Joanneum – University of Applied Sciences
Results Summary
PARTICIPANT PROBLEM RELEVANCE
1 Bernhard P. deleting an ingredient important
2 Bernhard P. shopping cart confirmation important
3 Bernhard P. naming of buttons small
4 Nadine S. naming of buttons small
5 Nadine S. gluten-free muesli important
6 Nadine S. shopping cart confirmation important
7 Kathrin G. shipping costs important
8 Kathrin G. interactive tools small
9 Kathrin G. glute-free muesli important
Usability Test

FH Joanneum – University of Applied Sciences
Main Problems
• Shopping Cart confirmation
• Gluten Free muesli information.
• Make selection available to a store
near Jakomini.
• Interactive tools and missing
information.
Usability Test

FH Joanneum – University of Applied Sciences
Suggestions
• Relevance for gluten free products
• Information should be more legible
and well placed not based on user
assumptions.
• Interactive shopping cart should tell
user when a product is added with a
pop up message
• Shipping information must be detailed
in a section.
Usability Test

FH Joanneum – University of Applied Sciences
Reactions
• Excitement -- Frustration
• Irritation -- Anger
• Surprised -- Confused
Usability Test

FH Joanneum – University of Applied Sciences
Test extracts
• Test participant no1
• Test participant no2
• Test participant no3
Usability Test