Ayub Khan april 25 presntn

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Ayub Khan april 25 presntn

  1. 1. Commissioned Servicesincome generation through strategic commissioningAyub KhanHead of Libraries (Strategy) Warwickshire County CouncilChair West Midlands Society of Chief LibrariansCatalyst Communities: the library asset25 April 2013
  2. 2. ‘Strategic commissioning is the activity ofidentifying need, allocating resources andprocuring a provider to best meet that need,within available means. The process ofstrategic commissioning looks to create amarket of providers who are capable ofmeeting identified needs and deliver agreedoutcomes efficiently’.Understanding commissioning: a practical guide for the culture and sport sectorIDeA March 2010What is strategic commissioning?income generation through strategic commissioning
  3. 3. Sweating the assets: one front doorMaking library buildings work harder• Warwickshire Direct branding• Service based around three mainlibrary hubs• Joint-use buildings and one-stop-shops• Multi-functional library teams• Customer convenience• Economies of scaleincome generation through strategic commissioning
  4. 4. Why does it make sense?• generates income• sustains services• widens role• improves prospects• raises profileincome generation through strategic commissioning
  5. 5. Rhyme Time• Partnership with EarlyYears• To promote languageand learning skills• Rhyme Time sessionsprovided free inlibrariesIncome generated: around £10,000 per year
  6. 6. Books on Prescription - Sorted!Income generated: £61,000 + £45,000“Many mental health problems start early in life. We knowfrom schemes operating elsewhere that carefully chosenself-help guides can really help address issues at an earlystage, and this scheme offers resources that can supportthe work of a range of services working with youngpeople, as well as being available for the young people toaccess for themselves. “Kate Harker, Joint Commissioning Manager, Multi Agency Commissioning(Warwickshire)
  7. 7. Police enquiriesIncome generated: £5,000+• Partnership withWarwickshire Police• Police enquiryservice available inlibraries• Low-cost localaccess point forcustomers
  8. 8. Heritage and Culture• Heritage and Cultureevents held inlibraries• More cost- effective• More widelyavailableIncome generated: 70% of ticket sales
  9. 9. Mobile library service• Commissioned byneighbouring authority• Maintaining theirservice and savingmoney• Service LevelAgreementIncome generated: £50,000
  10. 10. Approach• Think bigger andsmarter• Research opportunities• Investigate crossover• Embrace widerchallenges• Be prepared to ‘let go’income generation through strategic commissioning
  11. 11. Selling ourselves• front facing• cost-effective• trusted• visible• accessible• skilledincome generation through strategic commissioning
  12. 12. Evaluation• Evidence• Performance• Value formoneyincome generation through strategic commissioning
  13. 13. Sweating other people’s assets
  14. 14. Vending machine videoVideoVending machine video on YouTube
  15. 15. Contact detailsincome generation through strategic commissioningAyub Khan01926 412657ayubkhan@warwickshire.gov.uk

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