Catalysing Communities: the Library AssetThu 25 April 2013The REC Centre, Towcester Road, Far Cotton, Northampton NN4 8LGHow libraries build social capital; accelerate improved social cohesion within andbetween communities; and deliver wider economic, social and community well being.Programme0945 Registration Coffee and tea available1015 Introduction &welcomeSue GraceAssistant Director, Customers and Community ServicesNorthamptonshire County Council1025 Keynote address:“They should dosomething: enter thepublic service hero”Prof Peter Latchford OBEBlack Radley LtdProf. Latchford is the author of “African Igloos and Public Service Heroes” –a call for enterprise to be liberated in the public sector, for the benefit ofsociety as a whole.1100 “Where are we at incatalysingcommunities?”How are library services approaching their catalyst role? This is anopportunity to share and to find out more – in a speed datingsession1115 Coffee break1130 Scene-setting :catalysingcommunities –today’s challengeGrace Kempster& Luiza Morris-Warren.Northamptonshire County CouncilBeing a catalyst is local government’s new motto: what are theimplications, and how do we show impact? Northamptonshire willshare their journey so far and raise questions to explore during theday.1205 Experiences: impactassets(Panel session)Ayub Khan, Head of Libraries (Strategy), Warwickshire CountyCouncilWhat does a catalyst library service look like? Perhaps when librarystaff receive training from police partners so as to be able to deliverservices on their behalf – as is the case in Warwickshire.1250 Lunch
1335 After-lunch recap Facilitated plenary discussion of issues raised during the morningsessions1350 Experiences: healthassets(Panel session)Ciara Eastell, Head of Libraries, Culture and Heritage , DevonLibraries are often quoted as safe, trusted places at the heart of theircommunities. When it comes to health and wellbeing, do thesequalities make libraries natural partners? What are theopportunities and challenges?1435 Coffee break1450 Experiences: learningassetsFiona Williams, Head of Libraries, Information and Archives, City ofYorkKnowledge and skills are for life, not just for employment: theyprovide individuals and families a greater measure of control overtheir lives. York libraries will share their journey – both their recentcollaboration with a major sponsor and as it continues on toalternative models.1535 Closing remarks: theLibrary AssetGrace Kempster OBE1545 End(+) Programme subject to change.For all enquiries related to this event please contact:Jorge SolisPrincipal Librarian - Transformation01604 email@example.comTwitter: @enterpriselibsWebsite: www.northamptonshire.gov.uk/libraryasset
Speakers - biographiesBrian Ashley (Arts Council England)Brian began his career working for Northamptonshire Libraries in 1979, before moving in a range ofroles in library services in Coventry, Warwickshire and Nottingham. Appointed as the ‘chief librarian’ inNottingham after local government re-organisation in 1998, he retained responsibility for the city’slibraries until 2009 while undertaking broader roles covering other cultural and community basedservices. During that time there were a striking range of reading and new technology based partnershipsto develop library services with Boots, Marks + Spencer/Prisons, and the universities, as openinglibraries in a number of co-located buildings.Brian has played an active role in professional bodies including being elected as National Councillor toSociety of Chief Librarians, Chair of Libraries and Information East Midlands (as Chair), and as an activeCILIP member in the more distant past. He has led Peer Reviews of York City Libraries and Derby CityMuseums, both of which were instrumental in transformational change.In 2009, Brian moved to the Museums, Libraries and Archives Council to become the Regional Managerin the East Midlands before joining Arts Council England as Senior Manager. From July 2013 he willbecome the Director (Libraries) nationally, while also retaining local responsibilities based in theNottingham office.Irene Campbell (East Sussex County Council)Irene is currently Assistant Director – Community and Customer Services for East Sussex County Council.Her responsibilities include registration services, archives, libraries, culture, and customer services forthe whole county.Irene Campbell’s career has been in the fields of culture, literature and learning, facilitated by degrees inModern Languages (BA), Librarianship and Information Science (MA) and English Literature (PhD).In both West and East Sussex she worked in the Public Sector, at various times in libraries, CustomerService and E-Government and has played an active part in furthering take up and understanding inthese fields within the community.Irene is a Trustee of the Asham Trust and of the RSA (whose Fellowship Council she chairs), Vice-Chair ofGovernors at a Sussex secondary school and whilst in West Sussex was Chair of the West Sussex LiterarySociety. She is interested in the development of Education and literacy, the influence of culture on thequality of life and well being, and the crucial role of information and communications in society as a toolfor allowing people to make informed decisions.Laura Caton (Local Government Association)Laura has worked at the LGA since 2007 and currently leads the Association’s advocacy andimprovement work on culture, tourism, sport and Universal Credit. She has also worked on transport,
growth and localism. Prior to this Laura spent six years at Portsmouth City Council in a number ofcorporate roles.Ciara Eastell (Devon County Council)Ciara Eastell is Head of Libraries, Culture and Heritage with Devon County Council, where she has beenfor the last four years. Devon has 50 static libraries, 8 mobile libraries, 3 prison libraries and a range ofoutreach services for more vulnerable groups. Ciara has previously worked for The Reading Agency andlocal authorities in Somerset, Cambridgeshire and Gateshead. She was the first Library Fellow toparticipate in the Clore Leadership Programme in 2004/5.Grace Kempster (Northamptonshire County Council)Grace has worked in libraries in London Boroughs, UK cities and counties and internationally, and iscurrently Customer and Libraries Manager for Northamptonshire County Council.She has led the transformation of Northamptonshire libraries to achieve one of the lowest per-visit costin the UK, attain the coveted Customer Service Excellence Award and develop a track record forinnovation – from the introduction of self-service with 95% take up across the county, to thedevelopment of ground-breaking partnerships to support employment and enterprise. For this workNorthamptonshire libraries received the EDGE 2013 award for innovation in the ‘social’ category.Her previous work has involved delivering consultancy to the Thai Knowledge Park in Bangkok;partnership with a leading community-based literacy organisation in Argentina and shaping the initialPeople’s Network in libraries across the UK – for this pioneering work she was awarded an OBE in 1999.Ayub Khan (Warwickshire County Council)Ayub Khan, BA (Hons) FCLIP, is Head of Libraries (Strategy) for Warwickshire CountyCouncil and is overseeing a major transformation programme of the Library & InformationService. He has held a number of posts in public libraries specialising in schools, youngpeople’s and community librarianship. He previously worked for Birmingham City Councilas Principal Project Officer for The Library of Birmingham.A former CILIP Trustee Ayub now chairs CILIP’s Equal Opportunities and Diversity panel.He is a past President of the Career Development Group and chaired the CILIP committeewhich produced guidelines on public library provision in England for local council portfolioholders.He led the development of a national positive action scheme for the library andinformation profession (ENCOMPASS) and is currently Chair of the West Midlands Societyof Chief Librarians.Ayub has an interest in international library affairs and sits on the International Federationof Library Associations (IFLA) Library Buildings and Equipment Committee. Until recentlyhe was a member of UNESCO’s UK Culture Committee.Ayub was awarded a Centenary Medal from the Library Association in 1998 for services toLibrarianship and in 2003 was highly commended in the personal achievement category ofthe Diversity awards by CILIP. He achieved his Fellowship in 2004.
Prof Peter Latchford OBE (Black Radley)Peter Latchford has infiltrated the public sector and lived to tell the tale. He has been Chair, ChiefExecutive and troubleshooter in a variety of public service organisations, in health, housing,regeneration, community cohesion, enterprise, infrastructure, local authority, museums, skills, businesssupport, and crime.Peter is a Director of Black Radley Ltd, the fairness and effectiveness specialist. His writing on publicsector solutions has been published widely in the mainstream and specialist press. He is a visitingProfessor of Enterprise at Birmingham City University, Chair of Urban Living (the housing marketrenewal pathfinder), Chair of a LIFTCo (a public-private partnership in the health sector), Vice Chair ofthe Community Development Foundation, and Fellow of the RSA.Anne Lovely (Northamptonshire County Council)Anne joined Northamptonshire Libraries and Information Service in 2003. In addition to strategicmanagement of the county’s north area libraries, Anne has county-wide programme responsibilitiesincluding mobile libraries, friends and supporters, volunteering in libraries and intergenerational workEarlier in her career, Anne spent 15 years the City of London with both PriceWaterhouseCooper andDeloitte, including responsibilities for the management and marketing of tax library and informationservices.Anne has a BA (Hons) in Library and Information Studies from Loughborough University and is a Memberof the Chartered Institute of Library and Information Professionals.Luiza Morris-Warren (Northamptonshire County Council)Currently working in Strategic Management, Luiza has significant experience in project management andchange implementation in a public sector setting. This builds on extensive experience in the privatesector, an academic background in research as well as management studies.Some of the projects Luiza has been working on have involved deep-dive market analysis,implementation of new working systems and organisational structures, as well as implementation ofstatutory frameworks in the private and public sector.Nigel Thomas (Leicestershire County Council)Nigel Thomas is the Head of Service for Leicestershire County Councils Communities and WellbeingService that comprises of Libraries, Heritage, Arts and Adult Learning.He has worked in both the public and voluntary sectors, chiefly in Library and Information roles,working for Birmingham, Coventry, and for Leicestershire since 1998. He has chaired Cilips CommunityServices Group and the Libraries Change Lives Award.Fiona Williams (City of York Council)
Fiona Williams is Head of Libraries, Information and Archives in York. In her library work she is a strongcampaigner for recognition and development of public libraries’ contribution to formal and informallearning and the social and economic return on investment of libraries. She is a past-president of theSociety of Chief Librarians.Fiona began her career in libraries in Poole Central Library, where she was responsible for the children’slibrary. Following that role she was lending librarian, and then operations manager for Poole unitary,managing nine branches. She later became Head of Poole library service. In 2004 she moved to York andto her current role.A chartered librarian since 1989, Fiona holds a degree in History from the University of Canterbury inKent, a postgraduate diploma in Librarianship and Information Studies and a diploma in Management.Fiona is a Fellow of the Royal Society of Arts.