12 11-28 corby - slides

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12 11-28 corby - slides

  1. 1. A New Chapter: public library services in the 21st century Liz Macdonald Senior Policy Officer Carnegie UK Trust 1
  2. 2. Why is the Carnegie UK Trustinterested? 2
  3. 3. The legacy
  4. 4. Why has the Trustreturned to this policyarea? • Increasing calls about Carnegie libraries • The current challenges: • Public spending cuts • Digital developments • Changing needs and expectations of library use
  5. 5. What we did• Commissioned Ipsos MORI to carry out research – Phase 1 – secondary analysis of existing data – Phase 2 – omnibus poll in 5 jursidictions
  6. 6. Research data• Importance of libraries to communities and to individuals• Use of libraries• Reading status• Analysis by gender, age, social class, working status, family status• Attitudes to possible service improvement
  7. 7. Very important or essential Q. [Generally speaking], how important or unimportant do you think public libraries [are as a service to the community]/[to you personally]? % Essential/Very important Community 76 Scotland Personally 47 Community 74 England Personally 47 65 N.Ireland Community Personally 39 Community 79 Ireland Personally 45 Community 77 Wales Personally 38Base: All adults in each territory: Scotland (1,002) August 25-29; England (1,301) September 2-8; NorthernIreland (1,009), September 30-October 14; Ireland (1,000) September 13-22; Wales (1,018) September 16-25
  8. 8. Importance of libraries – personally, by library usage Q. [Generally speaking], how important or unimportant do you think public libraries are to you personally? % Not important % Fairly/very important/essential Users 11 89Scotland Non-users 61 38 Users 14 86 England Non-users 56 41N.Ireland Users 11 11 89 Non-users 69 30 Users 11 88 Ireland Non-users 58 40 Users 10 90 Wales Non-users 31 69Base: All adults in each territory: Scotland (1,002) August 25-29; England (1,301) September 2-8; NorthernIreland (1,009), September 30-October 14; Ireland (1,000) September 13-22; Wales (1,018) September 16-25
  9. 9. Library use by territory Q. Now thinking about all types of public libraries, including libraries provided in public buildings, on-line library services and mobile libraries, have you used or contacted a public library in <country> in the last 12 months? % Yes 61 50 51 45 40 Scotland England Northern Ireland Ireland WalesBase: All adults in each territory: Scotland (1,002) August 25-29; England (1,301) September 2-8; NorthernIreland (1,009), September 30-October 14; Ireland (1,000) September 13-22; Wales (1,018) September 16-25
  10. 10. Library use by employment status Q. Now thinking about all types of public libraries, including libraries provided in public buildings, on-line library services and mobile libraries, have you used or contacted a public library in <country> in the last 12 months? Scotland England N.Ireland Ireland Wales 69% 65%61% 59% 60% 61% 57% 58% 56% 52% 53% 50% 51% 45% 44% 46%45% 46% 46% 48% 48% 40% 41% 39% 27% All Full time Part-time Not working Retired employment employmentBase: All adults in each territory: Scotland (1,002) August 25-29; England (1,301) September 2-8; NorthernIreland (1,009), September 30-October 14; Ireland (1,000) September 13-22; Wales (1,018) September 16-25
  11. 11. The value-action gap Value- Action (Gap 43% of I value my local adults) library as a community asset (93% of adults) I use my local library (50% of adults) 11
  12. 12. Improvements to encourage library useQ. I’m going to read out a number of potential changes or improvements to Scotlandpublic library services. For each, please tell me if it would encourage you tomake more use of library services, or would it not make any difference to you? England Northern Ireland % Would encourage Providing better information on services Ireland 60 Wales Offering more mobile services 50 Being able to reserve books online 40 30 Modernising or improving the library building 20 Improving the range and quality of books 10 0 Being able to access library services in other Providing other council locations services in library buildings Improving the IT facilities A café or coffee shop on siteBase: All adults in each territory: Scotland (1,002) August 25-29; opening hours Longer England (1,301) September 2-8; NorthernIreland (1,009), September 30-October 14; Ireland (1,000) September 13-22; Wales (1,018) September 16-25
  13. 13. Encouraging more use of libraryservices Q. I’m going to read out a number of potential changes or improvements to public library services in England. For each, please tell me if it would encourage you to make more use of library services, or would it not make any difference to you? Would encourage Would not encourage Improving the range and 46% 52% quality of books Being able to look for or reserve books 45% 53% online Providing better information on what services libraries offer 45% 53%Providing other council services in library buildings, for example, adult education 42% 55% classes or benefits advice Longer opening hours 41% 57% Base: All English adults 15+ (1,301), 2-8 September 2011
  14. 14. 14
  15. 15. Five key questions • Can we get better at measuring the social value and impact of public libraries? • Do we need a shared vision of the purpose of a public library in the 21st century? • Is it OK to provide the service in new and different ways? • What is the future role of library buildings as community assets? • Would more effective ‘national’ coordination or direction be desirable?
  16. 16. Measuring social impact and value• Individual and community wellbeing: health, access to work, digital inclusion, literacy• Important in lobbying for services• Quantitative or qualitative measures 16
  17. 17. What is the core purpose or aim of thepublic library?• for all or excluded?• literacy/ knowledge/ information/ culture or access to public services?• Impact of digital opportunities and challenges 17
  18. 18. How should the service be provided?• Trusts or local authorities• Use of volunteers• The role of the professional librarian• In the library or in the community 18
  19. 19. Future role of library buildings as community assets• Cultural hubs• Business hubs• Community hubs• Public service hubs 19
  20. 20. Possible benefits of national strategy/leadership• Local/ regional/ national• Promoting – Shared services – Effective use of IT – Efficient procurement – advocacy 20
  21. 21. Next steps Promoting Dissemination debate Meet with Conferences government Explore initiatives with others 21
  22. 22. • http://carnegieuktrust.org.uk/home• @CarnegieUKTrust• lizm@carnegieuk.org 22

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