In the next ten minutes I'd like to explain to you what Enterprise Mentor is and show you an example of how and why it works. At it's heart Enterprise Mentor is a personal, professional and business development programme which focuses on three key areas of your organisation: 1: Creating more engaged, passionate and motivated employees, 2: Increasing revenues and profits by delivering higher levels of service for your customers so they want to repeat buy and recommend you, and 3: Creating a company which is innovative, creative and full of new business growth ideas.
As its name suggests, Enterprise Mentor is an enterprise-wide mentoring programme, and where traditionally mentoring is only for CEO and board level executives, Enterprise Mentor is for every employee in your organisation. Using low-cost, scalable and easy deployable tools and methods, Enterprise Mentor brings people development to every corner of your company delivering transformational results, at a price point that few other learning approaches can match.
Although Enterprise Mentor is clearly about people, in an organisation people development often gets siloed into the HR or training departments. In reality though, getting the best from employees so they deliver the greatest experience for customers is the responsibility of every executive and manager. Therefore, Enterprise Mentor is for every department and every employee in a company including employees and managers in finance, sales, marketing, customer service, operations and admin.
With the scene set, let's now take a look at what makes up Enterprise Mentor. At its core are 20 digital mentoring sessions which your employees can listen to on their MP3 players, mobile phones or watch on a CD-Rom, through the internet, or via your Learning Management System. In the mentoring sessions employees learn essential business lessons focused around three core themes: customers, teams and personal leadership. These lessons have been created from the ground up for employees and managers, and are based on interviews with 50 award winning-business leaders and entrepreneurs.
The second part of Enterprise Mentor is face-to-face mentoring sessions between mentor and mentees. This is a critical element of Enterprise Mentor and is designed to get the best from your employees. Where other mentoring programmes bring in the help of expensive outside mentors, Enterprise Mentor gets your line-managers to become mentors to small groups of mentees, allowing you to leverage the investment you already make in your line-managers.
The third key element of Enterprise Mentor is the generation and capturing of new business growth ideas. These ideas can either be generated and captured through workbooks which mentees can write in, or through an online social media platform such as Yammer, Google Wave or a whole host of other Enterprise 2.0 collaboration tools.
In addition to these three core elements there are four extra components to Enterprise Mentor, these include summary sessions, presentations, mentees becoming mentors, and follow-on activities. You can read more about these extra elements at www.enterpriseleaders.com.
Now you know what the core tools of Enterprise Mentor are, let me give you a quick example of how it works in an organisation. To do this, let's take the example of Sarah. Sarah manages a small team of five people at Amroze Technology. In her team are Sally, George, Michelle, David and Amanda. The team is doing ok, but Sarah knows that they can perform at a higher level, and she wants to get her entire team focused on the business and help them see the company through her eyes, and the eyes of her senior management team. With the help of Enterprise Mentor, she takes her small team on an engaging, enjoyable and inspirational journey of personal, professional and business development.
Each member of Sarah's team is given a copy of Enterprise Mentor's 20 digital mentoring sessions. Sally receives the