Call recording, IVRS, Inbound/outbound Call handling, API support don't make a complete Call Centre Solution. You don't need pieces which you will integrate, But you will need an integrated solution which works and fits your style and size of business.
Enjay Synapse Call Centre solution is suitable for 2 person team to 200 people team. From a simple calling process or managing complicated Business Process.
Call for free demo on 9898007650