Lesson 1The conversations below, shows several situations wherein twoindividuals talk about the weather.1. In the dialogue...
Lesson 22. Its such a hot day that the two people in the conversation below justwant to stay at home and spare themselves ...
Lesson 33. Its a very hot day. The heat is so unbearable. To make it worse, theair-conditioner is broken....Chris:     Oh,...
Lesson 44. A cold front has just set in. To make it worse, the water has just goneoff without a warning....Nancy: Whats go...
Lesson 55. Justine knew that there would be a shower today, but she didnt realizeit would rain so heavily....Stephen: Wow,...
Lesson 6The dialogues below are two peoples conversation about their jobs.1. May was recently promoted, but she doesnt see...
lesson 72. Janice is thinking of whether or not she should quit and look for another jobsomewhere else because she hasnt g...
lesson 83. Derrick complains to his good friend Terri that he is overwhelmed with a heavyworkload....Terri:   Derrick, don...
Lesson 94. Kent is going to have a job interview the next day. His friend Reese is trying to givehim some advice.Reese: So...
Lesson 105. Burt is applying for a new job and is very confident about himself.Raelene: Hi, Burt. I heard youre looking fo...
Lesson 11Tom fell asleep when he was waiting in the lounge for his plane to arrive. When he woke up, hefound his backpack ...
Lesson 12When Gerald and Denise get to the lobby of the train station, they are tired. Fortunately, they spottwo empty sea...
Lesson 13The following conversation shows several situations wherein two peopleare talking on the phone.1. The conversatio...
lesson 142. The conversation below shows a customer asking for information from acustomer service representative….A: Good ...
Lesson 153. The conversation below shows a situation wherein a customer is makingticket reservations over the phone…A: Hel...
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Biz english #1 practical situations vocabs and basic expressions

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Biz english #1 practical situations vocabs and basic expressions

  1. 1. Lesson 1The conversations below, shows several situations wherein twoindividuals talk about the weather.1. In the dialogue below, Gary and Sharon are complaining about how hotthe weather is today....Gary: Oh, my! Its really hot! Ive never seen such scorching weather in my life!Sharon: Tell me about it. Its like the whole world is broiling.Gary: Oh, look at the thermometer! The temperature has hit 98!Sharon: I hope its not going to break into three digits!Gary: But its already awfully close!Sharon: Well, I just hope itll level off.Gary: I guess we cant do anything until after dark then.Sharon: I guess so. What else can we do? You cant stay in the heat for long!New vocabularies:  Dialogue: conversation  Weather: climate  Scorching: sizzling  Broiling: hot  Thermometer: a device to measure temperature  Temperature: warmth  Awfully: terriblyPointers: 1. In the 4th sentence, the word “gonna” is grammatically wrong. It is more appropriate to use the phrase “going to be”. However in today’s daily conversation this word is frequently applied. 2. level off: to decrease 3. Tell me about it: its an expression used in order to agree with a statement
  2. 2. Lesson 22. Its such a hot day that the two people in the conversation below justwant to stay at home and spare themselves the worst of the heat.Winnie: Oh, man! Nobody can stand this kind of scorching heat.Marc: Tell me about it! You cant even stay in the sun for five minutes.Winnie: Youll be scorched like a shriveled plant.Marc: Or like a shriveled old man!Winnie: I like your humor, Marc. Anyway, I guess this afternoon theres nothing we can do butstay home.Marc: I guess so. I dont want to be taken to the hospital for heat exhaustion or sunstroke orsomething.Winnie: You want my advice? Drink a lot of liquids and spare yourself the worst of the heat!Marc: Yeah, youre right. Got to drink a lot of fluids. Do we have any beer?Winnie: Yes! Do you want Coors Light or Corona?Marc: Do you have any Bud or Michelobe?New vocabularies:  Shriveled: dried up  Humor: joke  Exhaustion: tiredness  Sunstroke: thirst  Liquid: fluid  Spare: extra
  3. 3. Lesson 33. Its a very hot day. The heat is so unbearable. To make it worse, theair-conditioner is broken....Chris: Oh, the heat is unbearable! Didnt you turn on the air-conditioner?Paul: The heat has blown our air-conditioner on the roof!Chris: What the...! So, what are we going to do?Paul: Weve got to have it fixed as soon as possible. Ive called someone and theyre onthe way.Chris: Thank God!Paul: Here you go. You can use the electric fan here. At least you can catch a breeze.New vocabularies:  Unbearable: intolerable  Breeze: gentle wind
  4. 4. Lesson 44. A cold front has just set in. To make it worse, the water has just goneoff without a warning....Nancy: Whats going on? When you turn on the faucet, its just drip, drip, drip.Sandra: Well, its the second day in a row. I guess the pipes are frozen again.Nancy: Really?Sandra: Yeah. Yesterday the water even went off without a warning. I couldnt take a shower,nor could I wash the dishes.Nancy: Well, Im wondering why the manager isnt on top of this!New vocabularies:  Worse: not as good as  Faucet: valve  Pipe: tube  Frozen: iced upPointers: 1. “Went off” a phrase referring to the disconnection of any thing, water in this case. 2. Being “on top of -----------“ means supervising
  5. 5. Lesson 55. Justine knew that there would be a shower today, but she didnt realizeit would rain so heavily....Stephen: Wow, you look like a drowned rat! Didnt you know theres a thunderstorm today?Justine: I knew there would be a shower, but I didnt realize it would rain cats and dogs today.Stephen: Well, youd better take a hot shower right now, or youll catch a cold.Justine: I know. I dont want to get sick, especially during finals weekNew vocabularies:  Drowned: covered with water  Thunderstorm: cloudburst  During: throughoutPointers: 1. “ You look like a drowned cat” => you ate entirely wet 2. “it would rain cats and dogs” => it would rain very hard
  6. 6. Lesson 6The dialogues below are two peoples conversation about their jobs.1. May was recently promoted, but she doesnt seem happy. Her colleagues Cathy andJake are kind of curious....Cathy: Did you see May today?Jake: Yes. But why does she have such a long face?Cathy: I dont have the foggiest idea.Jake: I thought shed be happy.Cathy: Yeah, especially since she got a promotion recently.Jake: Maybe its some kind of personal problem.New vocabularies:  Recent: current  Promoted: rose to higher level  Colleagues: people in a group with the same profession  Curious: inquisitivePointers: 1. “having a long face” => refers to looking sad and not being in a good mood. 2. “I dont have the foggiest idea” => Not knowing whats going on.
  7. 7. lesson 72. Janice is thinking of whether or not she should quit and look for another jobsomewhere else because she hasnt gotten a raise in three years....Eddie: What are the chances of getting a raise this year?Janice: Chances are slim!Eddie: Wow! You havent gotten a raise for how many years now?Janice: (Heave a sigh). Its been three years! The company keeps losing money and theycant afford to give anyone a raise.Eddie: Thats too bad. Did you ever think of working somewhere else?Janice: Yeah. In fact, I have an interview next Monday.Eddie: Good luck!New vocabularies:  Quit: give up  Raise: increase  Afford: have the fond for  Interview: dialoguePointers: 1. “chances are slim” the possibility is low 2. “I dont have the foggiest idea” => Not knowing whats going on.
  8. 8. lesson 83. Derrick complains to his good friend Terri that he is overwhelmed with a heavyworkload....Terri: Derrick, dont you think you should take a vacation? Even one or two days would befine.Derrick: Theres no way. Theres too much work.Terri: But you look so exhausted. You need a break!Derrick: I know. My chances would be better if they would hire more people.Terri: They wont hire more people?Derrick: No. They always want to keep the cost down. I am really overwhelmed with a heavyworkload.Terri: Maybe you should talk to the manager.Derrick: Yes. Im going to bring this up in tomorrows meeting.New vocabularies:  Complain:  Overwhelmed:  Vacation:  Exhausted:Pointers: 1. “to bring up something” means to mention a topic or a situation in a meeting or in a conversation.
  9. 9. Lesson 94. Kent is going to have a job interview the next day. His friend Reese is trying to givehim some advice.Reese: So, how was your interview?Kent: I havent gone to the interview yet. Its tomorrow. Im so nervous.Reese: Dont worry. You should do fine. You have the experience.Kent: I hope so.Reese: Remember, they want someone who works well with people. Youve got to showthem how easy-going and personable you are!Kent: Thanks. Ill keep that in mind.New vocabularies:  Interview  Advice  Nervous  Experience  PersonablePointers: 1. “ to keep something in mind “ is to remember or recall something in the right time
  10. 10. Lesson 105. Burt is applying for a new job and is very confident about himself.Raelene: Hi, Burt. I heard youre looking for a new job.Burt: Yeah. I just had an interview yesterday.Raelene: Oh. How did it go?Burt: I think I did well. They said they would make a decision by this Friday.Raelene: This Friday? Looks like they want to hire the person as quickly as possible.Burt:Yeah! I think so, too.Raelene: What are your chances of getting that job?Burt: I believe I have a very good chance. The director seems to like me.Raelene: Well, good luck, then.Burt: Thanks. I hope it helps.New vocabularies:  Applying  Confident  Decision  Quickly  DirectorTom is waiting in the lobby to get on the train. But suddenly nature is calling, and hehas to ask his friend who is sitting right next to him for help....Tom: Can you do me a favor?Jamie: Sure. What is it?Tom: Can you keep an eye on my bag, please? Nature is calling.Jamie: Sure. Will you be long?Tom: No. I just want to use the bathroom.Jamie: Go ahead. Itll be safe with me.Pointers: 1. “ Nature is calling” the need to use the bathroom 2. “ Sitting next to someone” sitting BESIDE someone
  11. 11. Lesson 11Tom fell asleep when he was waiting in the lounge for his plane to arrive. When he woke up, hefound his backpack no longer there. He was very anxious and asked Mary about it....Tom: Where is my backpack?Mary: I dont know. Where did you leave it?Tom: I just put it on the chair a while ago, but now its gone.Mary: Are you sure?Tom: Of course, Im sure! I bet someone stole it.Mary: Well, you shouldve kept an eye on it.New vocabularies:  Asleep  Lounge  Arrive  AnxiousPointers: 1. “ keep eye on something” looking after something, taking care of somethingJill is waiting in line to buy some tickets for a concert coming up in a few days, but suddenly…Jill: Excuse me, can you do me a favor?Stranger: Sure. What can I do for you?Jill: Can you save my place for me, please? Natures calling.Stranger: Sure. But hurry. The line is moving fast.Jill: Thanks. It wont be long. Ill be right back.
  12. 12. Lesson 12When Gerald and Denise get to the lobby of the train station, they are tired. Fortunately, they spottwo empty seats in the lobby....Gerald: Excuse me. Is this seat taken?Manager: (Put off the headphones.) Im sorry. What did you just say?Gerald: Oh. Will someone be using this seat?Manager: No. You can take it.Gerald: Would you mind moving over one seat so my wife and I can sit together?Manager: No, not at all.New vocabularies:  Train station  Fortunately  SpotHarry just came back from a vacation in Africa. He told his friend how badly he had missed thecomforts of home.Gabby: Hi, Harry, its great to see you again. I heard youve traveled a lot recently.Harry: Yeah. In the past three months I traveled to many countries in Africa.Gabby: Well, I really envy you! Did you pet a hyena? (Harry is dumbfounded.) Im justkidding.Harry: Well, I didnt pet a hyena, but I was once chased by a rhino, and it was fun!Gabby: Are you serious?Harry: No. Im just kidding.Gabby: You really scared the heck out of me.Harry: (Laughing....) Well, I really missed the comforts of home. Now I just want to take abreak. A long break!New vocabularies:  Comfort  Travel  Recent  Hyena
  13. 13. Lesson 13The following conversation shows several situations wherein two peopleare talking on the phone.1. The conversation below shows a costumer asking favor from the front deskassistant…..A: Front desk. How may I help you?B: Hi, this is room 707. Could I get a wake up call tomorrow?A: Absolutely. At what time?B: 7 o’clock in the morning.A: Would that be all?B: That would be all. Thank you.A: Thank you for calling. Enjoy the rest of the evening!Key Words: Front Desk : reception area Absolutely: sure; very much willing Wake up : rise up
  14. 14. lesson 142. The conversation below shows a customer asking for information from acustomer service representative….A: Good Morning! Thank you for calling Washington Mutual Bank. How may Ihelp you?B: Hi. I would like to ask about my current credit card balance.A: Certainly. May I get your account name and number please?B: Andy Chang. 529-755-3740.A: I would just like to confirm, account name is Andy Chang and accountnumber is 529-755-3740. Under what branch is this?B: Washington Mutual Bank, Orchard Avenue branch.A: Thank you very much. One moment please… Thank you for waiting. Yourcurrent credit card balance is $4,322.50. Is there anything else I can help youwith?B: Yes please. Could you tell me how much is the minimum payment required?A: Minimum payment required is $520.00. Would there be anything else?B: None. That would be all. Thank you.A: Thank you very much for calling. Have a great day!*Key words: minimum: the least possible quantity or degree branch: A division of a business or other organization certainly: surely; of course*Key expressions:Current credit card balance: the amount of purchases made within a certaintime period, usually within a one month period.Minimum payment: the lowest amount required by a company to be paid withina certain period of time
  15. 15. Lesson 153. The conversation below shows a situation wherein a customer is makingticket reservations over the phone…A: Hello, good morning! Thank you for calling Northwest Airlines. How may Ihelp you?B: Hi. I would like to make a reservation please.A: Certainly. May I ask for your complete name and phone number?B: Pauline Son. My home phone is 02-311-8977.A. That is Pauline Son with telephone number 02-311-8977. May I ask yourdestination please?B: Hawaii. Do you have any flights there next week?A: We have regular flights to Hawaii on Mondays, Wednesdays, Thursdays andSundays. Which one would you like to take?B: I’ll take the Sunday flight. Could I pay using my credit card?A: Yes. You can visit our website at www.northwest-airlines.com for more detailson the modes of payments.B: If I take the Sunday flight, what time would the departure be?A: Departure time is 10:00am. So you have to be at the airport 2 to 3 hoursbefore your flight. Is there anything else I could help you with?B: None. That would be all. Thank you.A: Thank you very much and we hope that you’ll enjoy your flight! Have a greatday!Key words:Reservation: An arrangement by which accommodations are secured inadvance, as in a hotel or on an airplaneDeparture: The act of leaving

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