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  • Explain E@W is the office staff instructors are contract employees – the best instructors in town employers and students contribute to curriculum customization list outcomes from employer surveys: increased language use with customers, increased participation, confidence with technology, confidence
  • Business ROI: We haven’t had the capacity to systematically capture ROI for business, but this is what I can tell you : Seton: costs at least $5000to train a new employee; they retained every employee that participated in the class at Dell Children’s and Seton Wmson, 2 years after the program Hotel fire story = $10,000 worth of damage; E@W trained class of 15 in how to report an emergency for a cost of a hundred dollars to business Don’t want to get bogged down in this, but it’s worth mentioning Alec Levenson’s point about promoting ppl but keeping them at the same pay level; not good for our students in the short-term, but an advantage for businesses
  • This increase is less steep as we move away from mom and pop businesses & increase # of students per site
  • Represents growth goals 3&4 Earned revenue 50% by 2013; 65% by 2020
  • Talk about personnel: Program Director, Biz Dev Director, last executive-level position will be Development Director Have total revenue for each of these years on hand
  • Bus-Adding two new positions in the next year that would pave the way for future Executive Director Whether I leave the org or Become CEO Immigration Legislation Crackdown on immigrants would increase fear of gathering Crackdown on employers – fear of getting imm employees together Bright side: all bills put forth have made English proficiency a requirement, we would be able to capitalize on that High numbers of legal immigrants, including refugees and asylees Economic Downturn Lessening dependence on foundations Businesses were still hiring us In fact, this is a competitive advantage they can have when consumers get pickier Refer back to Alec Levenson concept of promoting without raise; this is one way to increase productivity while keeping labor costs low
  • Explain “high-intensity program” What return relates to Increased productivity = more economic vitality Higher wages = more taxes Benefits = less of a drain on the system We would set up a system for collecting this information Very lucky to have the RM Center in Austin, perhaps partnering with them could get us the data Innovation+
  • Innovation+presentation

    1. 1. Innovation + Growth Plan Presentation February 7, 2011
    2. 2. What We Do
    3. 3. Impact <ul><li>Better proficiency gains in less time compared to other programs </li></ul><ul><ul><li>beginners double their scores </li></ul></ul><ul><ul><li>intermediates move up 1 level </li></ul></ul><ul><li>75% of businesses promoted E@W participants </li></ul><ul><li>Attendance 2x as good as other providers </li></ul>
    4. 4. Market Opportunity <ul><li>147,000 limited English proficient Central Texans </li></ul><ul><li>8,000 employees in service jobs </li></ul><ul><li>Workforce development system at a loss </li></ul>
    5. 5. Growth Goals VISION: 75 per cent of limited English service employees by 2020 1. Three target industries in Central Texas: health care, hospitality, grocery stores 2. Maintain exemplary student outcomes 3. Increase earned revenue 4. Decrease grant dependence 5. Build an organization that can manage exponential growth
    6. 6. Increase in Student Numbers 2011-2020
    7. 7. Increase in E@W Class Sites 2011-2020
    8. 8. Changing Revenue Percentages 2011-2020
    9. 9. The Model in 2009
    10. 10. The Model in 2010
    11. 11. The Model in 2011
    12. 12. The Model in 2020
    13. 13. Growth Capital Required <ul><li>Personnel </li></ul><ul><li>Office & Equipment </li></ul><ul><li>Marketing & Communications </li></ul><ul><li>Systems </li></ul>$500,000 between 2011 and 2013
    14. 14. Growth Capital Expenses 2011-2013
    15. 15. Budget and Student Growth 2011-2013
    16. 16. Competitors
    17. 17. Key Risks <ul><li>The Ubiquitous Bus </li></ul><ul><li>Immigration Legislation </li></ul><ul><li>Economic Downturn </li></ul>
    18. 18. 10-Year Impact <ul><li>10,000 intermediate-level English speakers in service industry by 2020 </li></ul><ul><li>Can open a bank account, </li></ul><ul><li>Read prescription on a medicine bottle, </li></ul><ul><li>Pass the U.S. Citizenship Exam. </li></ul>
    19. 19. Social Return On Investment Ray Marshall Center Report: “The net returns from workforce investments are both positive and substantial.” $1.00  high-intensity program  $2.58
    20. 20. The Role of Innovation+ <ul><li>Resources, Expertise, and Connections </li></ul><ul><li>Board recruitment and development </li></ul><ul><li>Marketing </li></ul><ul><li>Introductions to key employers </li></ul>
    21. 21. Student Story: Yolanda <ul><li>Entry-level tailor </li></ul><ul><li>Supervisor </li></ul><ul><li>Manager at new location </li></ul>“ Yoli’s English proficiency was a big factor in her promotion. Her confidence is so different now.”
    22. 22. The Rest of Yolanda’s Story <ul><li>Single mom raising 3 daughters </li></ul><ul><li>Became a U.S. citizen on July 29, 2010 </li></ul>“ It has made everything better. I use [what I’ve learned] in stores, at work, on the street. Things that frustrated me more in the store I can handle better now.
    23. 23. Classroom Snapshots <ul><li>Omni Southpark </li></ul><ul><li>Ace Custom Tailors </li></ul>
    24. 24. Leadership <ul><li>Board of Directors </li></ul><ul><li>20 years of human resource leadership in hospitality and health care, </li></ul><ul><li>30 years of labor economics and workforce development, </li></ul><ul><li>Over 20 years of educational sales, including language acquisition products, </li></ul><ul><li>Productivity consulting with Fortune 500 companies, </li></ul><ul><li>Health care finance, and </li></ul><ul><li>15 years in Austin’s technology sector. </li></ul><ul><li>Maile, Founder & Executive Director </li></ul><ul><li>MPAff from LBJ School </li></ul><ul><li>2007 Echoing Green Fellow </li></ul><ul><li>10 years of experience in immigration services in Houston and Austin </li></ul>