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  1. 1. Registrar of Community Housing The new regulatory system Homelessness NSW Member Conference 29 April 2009
  2. 2. Overview <ul><li>Regulatory framework </li></ul><ul><li>Role of the Registrar </li></ul><ul><li>Regulatory Code </li></ul><ul><li>Evidence Guidelines </li></ul><ul><li>Registration </li></ul><ul><li>Compliance </li></ul><ul><li>Contact details </li></ul>
  3. 3. Regulatory Framework <ul><li>Housing Act 2001 </li></ul><ul><li>Housing Regulation 2009 </li></ul><ul><li>Regulatory Code </li></ul><ul><li>National Regulatory Framework </li></ul>
  4. 4. Registrar of Community Housing <ul><li>Independent statutory officer reporting to Minister on regulatory matters </li></ul><ul><li>Works alongside Community Housing Division in Housing NSW </li></ul>
  5. 5. Registrar of Community Housing <ul><li>Assess suitability for registration </li></ul><ul><li>Maintain register </li></ul><ul><li>Regulatory oversight </li></ul><ul><li>Investigate complaints </li></ul><ul><li>Provide information </li></ul><ul><li>Advise Minister and Housing NSW </li></ul>
  6. 6. Draft Regulatory Code <ul><li>Eight performance requirements: </li></ul><ul><li>Fairness and Tenant Satisfaction </li></ul><ul><li>Sustainable Tenancies and Communities </li></ul><ul><li>Asset Management </li></ul><ul><li>Sound Governance </li></ul>
  7. 7. Draft Regulatory Code <ul><li>5. Standards of Probity </li></ul><ul><li>6. Protection of Government Investment </li></ul><ul><li>7. Efficient and Competitive Delivery of Community Housing </li></ul><ul><li>8. Development Projects </li></ul>
  8. 8. Draft Regulatory Code <ul><li>Classes </li></ul><ul><li>Class 1. Growth Provider </li></ul><ul><li>Class 2. Housing Provider </li></ul><ul><li>Class 3. Housing Manager </li></ul><ul><li>Class 4. Small Housing Manager </li></ul>
  9. 9. Why register <ul><li>Housing NSW will only provide assistance to registered community housing providers </li></ul><ul><li>Organisations currently receiving assistance from Housing NSW identified for registration </li></ul><ul><li>Must register within two years of new system’s commencement </li></ul>
  10. 10. Registration Schedule <ul><li>Consulted widely with sector, including Housing NSW, AHO, peak bodies and resourcing agencies </li></ul><ul><li>Over 500 providers to be registered and new providers into sector </li></ul><ul><li>Providers allocated to a registration round </li></ul><ul><li>Providers will be notified of allocation to a registration round and invited to attend briefing session </li></ul><ul><li>Schedule gives all providers fair opportunity </li></ul>
  11. 11. Information sessions Date Time Location Tuesday, 12 May 9.00am NSW Police College, Goulburn. Friday, 15 May 9.00am Wagga Wagga Council Chambers Wednesday, 20 May 9.00am Port Macquarie Health Centre Friday, 22 May 9.00am Mercure Sydney Parramatta Wednesday, 27 May 9.00am Tamworth Community Centre Friday, 29 May 9.00am Dubbo RSL Wednesday, 3 June 9.00am Travelodge Newcastle City
  12. 12. Eligibility <ul><li>Body corporate providing housing (other than public housing) for people on very low, low or moderate income or people with additional needs </li></ul>
  13. 13. Standard <ul><li>To achieve registration, an organisation must demonstrate commitment to providing community housing consistent with Housing Act and Regulatory Code </li></ul>
  14. 14. Registration <ul><li>Request to Register </li></ul><ul><li>Application to Register </li></ul><ul><li>Determination: class and registration </li></ul><ul><li>Advice to Housing NSW </li></ul><ul><li>Provider Register </li></ul>
  15. 15. Application <ul><li>Online </li></ul><ul><li>Response to questions and provision of supporting documentation </li></ul><ul><li>Level of requirements proportionate to risk associated with registration class </li></ul><ul><li>Not all classes required to meet every requirement </li></ul>
  16. 16. Evidence Guidelines <ul><li>Detail type of activities providers engage in and the documentary evidence providers must submit to be assessed for registration </li></ul><ul><li>Not exhaustive </li></ul><ul><li>Alternative evidence can be submitted </li></ul><ul><li>Used during registration and compliance assessments </li></ul>
  17. 17. Registration determination <ul><li>Registrar determines whether provider complies with requirements of Regulatory Code </li></ul><ul><li>Determination to register or refuse to register </li></ul><ul><li>Provider receives registration report outlining reasons for determination </li></ul><ul><li>Registered providers placed on Provider Register </li></ul>
  18. 18. Registration determination <ul><li>If dissatisfied, provider can request review </li></ul><ul><li>Review uses all available information </li></ul><ul><li>Recommendation to confirm, vary or set aside original decision </li></ul><ul><li>Determination can also be reviewed by Administrative Decisions Tribunal (ADT) </li></ul>
  19. 19. Compliance <ul><li>Ongoing reviews to monitor each provider’s compliance with the Regulatory Code </li></ul><ul><li>Complaints investigation </li></ul>
  20. 20. Thank you <ul><li>For further information, contact: </li></ul><ul><li>Tel: 1800 330 940 </li></ul><ul><li>Email: [email_address] </li></ul><ul><li>Web: </li></ul>