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Engaging The Organisation Chris Tanner

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Chris Tanner from the University of Essex- for \'Achieving Excellence\' event

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Engaging The Organisation Chris Tanner

  1. 1. Engaging theOrganisationChris Tanner,Centre for Psychoanalytic Studies.October 4th, 2011ctanne@essex.ac.uk
  2. 2. Some assumptions about us........ DOING STUFF THINKING STUFF FEELING STUFF DIMLY AWARE OF STUFF
  3. 3. Some basic needs Do I belong? Am I safe? Can anybody hear me? Do I have a role here? What happens if I do.......this?
  4. 4. Some more basic needs Over power? Get attention? Feel envy? Feel threatened? Exact revenge? Idealise?
  5. 5. And the impact of the task
  6. 6. The basic organisation
  7. 7. PERSON mm ROLE ORGANISATION
  8. 8. Ways of playing the role of project manager•EXPERT ( Doctor-patient)•PAIR OF HANDS ( Supplier-purchaser)•PARTNER (Process )
  9. 9. A continuum Use of client’s experience and knowledge Use of project manager’s specialized experience and knowledge
  10. 10. A skills continuum PARTNER Listens Reflects Clarifies Interprets Probes Gathers Data Diagnoses Adds new data Identifies options Proposes Criteria Recommends Plans Implementation EXPERT
  11. 11. Open conversations? Others are not aware Others are aware CONCEALED OPEN I am aware I am not aware UNKNOWN BLIND SPOT
  12. 12. A project management life-cycle Scouting Entry Disengage Contract Re- contract Evaluate Data Intervene Diagnosis Plan
  13. 13. The rest is history........ Bingo!
  14. 14. The Group Event: Part 1-Design PhaseOverall Individual task: To explore and evaluate your experience, and theexperience of the groupPart 1: To design a service that meets the needs of other members of theevent.Rules of engagement for Design Phase:Interaction with other groups may only be via nominated “Delegates” or“Observers”, who should be authorised by the group.Consultancy support:Any group may access consultancy support at any time from the consultant’sgroup, via a delegate request. Consultants may also intervene in groups,whenthey discern that this is required.TIME:
  15. 15. Part 2: Marketing phaseTo market the service, achieving buy-infrom “X” number of customersTIME:
  16. 16. Phase 3: DeliveryTo deliver the serviceTIME:
  17. 17. Engaging the OrganisationChris TannerDirector-MA Management andOrganisational DynamicsUniversity of Essexctanne@essex.ac.uk

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