Where, Why? Toward 2020 - QUESTNet 2010


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This presentation is a look at how the purpose of computing in organisations has changed over the past 30 years and what the current trends (especially cloud) might mean for the next 10, generally and from the perspective of those working in ICT services in universities.

Video presentation: http://bit.ly/fyejm7

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  • 1. About Curtin2. A pattern of change over the past 30 years3. 2010 is the threshold for the next evolution4. The implications for ITS (and vendors) in universities
  • CITS mission: to provide services that drive change through innovation in an information and communication rich world.
  • Curtin IT Services has a strong partnership focus.
  • Project Office: Strategy aligned resource management;Directorates: Expertise and effort;Service Portfolios: Business view of what we do.
  • Even though there are high profile early adopters of technology there is a long tail to become embedded in the mainstream
  • Curtin is making several presentations at QUESTnet 2010. Tho use a meteorological metaphor:Desktop 2010 is the rainbow’s multicolour pathway for users to reach the clouds, Curtin’s Cloud Infrastructure Strategy is the heavy cumulus cloud of IaaS;Microsoft Cloud Platforms isthe wispycirrus cloud of PaaS and SaaS;Where, Why? Backs it up from the upperatmosphere to ask the big questions.
  • Our purpose, our drive, is defined by four characteristics: Focus, Relationship, Scope and Value
  • Computing becomes a business tool for big applications like HR and finance
  • Technology is critical for handling information throughout the organisation
  • Communication became a technology dependent business processBusiness Analysts emerged
  • We had a panel discussion at a recent planning day with 5 senior staff representing each faculty and representing research, T&L and administration perspectives. Everyone used the word partnership when defining what they need from us. That would not have happened 3 years ago.
  • Consider forms as an example of the revolutionary change:Manual input from paper formsWeb forms that input electronic data directly into databasesIntegrated forms that prepopulate and trigger eventsProcess oriented workflows that draw relevant information, never asking for information twice
  • The trends are leading the future predicted.
  • Our roles WILL change.
  • Where, Why? Toward 2020 - QUESTNet 2010

    1. 1. Where, why?<br />Toward QUESTnet 2020: The vision realised<br />Peter Hicks, Curtin University<br />@enabledRambler #questnet10-79<br />
    2. 2. Curtin University: Who are we?<br />Curtin University of Technology is Western Australia's largest university. Around 44,000 students attend a total of 16 Curtin locations, including campuses in Sydney, Singapore and Sarawak, East Malaysia. <br />Vision<br />To be an international leader shaping the future through our graduates and research, and positioned among the top 20 universities in Asia by 2020.<br />Mission<br />Curtin is committed to innovation and excellence in teaching and research, for the benefit of our students and the wider community.<br />@enabledRambler #questnet10-79<br />
    3. 3. Strategic Partnerships<br />@enabledRambler #questnet10-79<br />
    4. 4. Strategic Structure<br />@enabledRambler #questnet10-79<br />
    5. 5. expectations<br />time<br />Peak of<br />Inflated Expectations<br />Technology Trigger<br />Trough of Disillusionment<br />Plateau of Productivity<br />Slope of Enlightenment<br />Years to mainstream adoption:<br />obsolete<br />before plateau<br />less than 2 years<br />2 to 5 years<br />5 to 10 years<br />more than 10 years<br />Technology Hype Cycle at Curtin<br />BI - Dashboards<br />Virtual Worlds — HEd<br />Desktop Videoconferencing<br />iPortfolio<br />Lecture Capture and Retrieval Tools (eTeaching)<br />Unified Communications and Collaboration<br />Distributed Social Web<br />Video Telepresence<br />PC Hypervisors<br />Cloud Storage<br />Green IT<br />Cloud-Based E-Mail Services (Staff E-Mail)<br />Cloud Computing<br />Desktop Virtualization (HVD) (Virtual Desktop)<br />CurtinMobile<br />Business Intelligence Platforms<br />Data De-duplication<br />Semantic Web<br />EduROAM<br />Enterprise Portals (OASIS)<br />Digital Preservation of Research Data<br />Microsoft .NET Application Server<br />802.11n<br />Evaluate<br />CurtinOne<br />Flow (EDRM / ECMS)<br />Cloud E-Mail for Higher Education<br />Server Virtualization<br />Cloud Computing/SaaS Integration<br />eResearch Support<br />Cloud-Based Recovery Services<br />DRAFT MODEL OF CURTIN ICT HYPE CYCLE (BASED ON GARTNER MODEL)<br />@enabledRambler #questnet10-79<br />
    6. 6. It is all about the cloud<br />Where, Why? <br />Peter Hicks<br />Microsoft Cloud Platforms <br />Heath Wilkinson<br />Curtin’s CloudInfrastructure Strategy <br />Steve Lim, Heath Wilkinson<br />Desktop 2010 – What, Why, How <br />Ben Doubleday<br />@enabledRambler #questnet10-79<br />
    7. 7. Where, why<br />Changing purpose of internal IT Services<br />Example: The evolution of forms<br />Patterns of change<br />Implications for University ICT<br />@enabledRambler #questnet10-79<br />
    8. 8. Characteristics of purpose<br />@enabledRambler #questnet10-79<br />
    9. 9. Computing<br />@enabledRambler #questnet10-79<br />
    10. 10. Information Technology / Systems<br />@enabledRambler #questnet10-79<br />
    11. 11. Information & Communication Tech.<br />@enabledRambler #questnet10-79<br />
    12. 12. Information & Collaboration Enabling<br />@enabledRambler #questnet10-79<br />
    13. 13. The evolution of forms<br />@enabledRambler #questnet10-79<br />
    14. 14. Patterns of change<br />@enabledRambler #questnet10-79<br />
    15. 15. What it means for University ICT <br />Desktop Services >Usage<br />Systems Infrastructure> Facilitating<br />Application Support >Combining components<br />Network > No edge<br />Check out: Cloud Computing and Your Job<br />Mark Tigwell (Microsoft) at CloudCamp Perth<br />Podcast at http://tiny.cc/t7i2u<br />@enabledRambler #questnet10-79<br />
    16. 16. What to tell your friends…<br />The future is:<br />enabling information and collaboration by focusing on outcomes and working in partnership to optimise organisational performance to achieve your organisation’s vision<br />Everything will change, including you<br />It is driven by and drives ‘the network’<br />@enabledRambler #questnet10-79<br />
    17. 17. THANK YOU<br />Peter Hicks<br />Associate Director, eResearch Support<br />p.hicks@curtin.edu.au<br />@enabledRambler #questnet10-79<br />