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To download full whitepaper and read 3 Smart Ways to Connect with Today's Automotive Consumer, visit http://cem.empathica.com/WP-The-Opportunity_for_Auto_SoLoMo
Social, local and mobile: "SoLoMo." These are the new battlegrounds for providing relevancy to today’s consumers. More than ever before, consumers are becoming empowered by the use of new technologies. These technology-savvy consumers are changing the rules of commerce and shifting the balance of power in their favor when it comes to the relationships they have with brands and manufacturers. This trend is especially important for big ticket purchases such as automobiles.
Is your customer experience in tune with these new customer behaviors?
Download this whitepaper and read the three smart ways on how you can connect with today’s consumers:
•Unlock the power of smartphones (e.g. QR Codes, “mobilize” the workforce).
•Start engaging with customers to capture feedback in the moment, in real-time.
•Drive local action through social media advocacy.
To learn more about Customer Experience Management:
Product and services page http://www.empathica.com/products-services/
Resource center http://www.empathica.com/resources/
Consumer insights reports http://www.empathica.com/consumer-insights/
Industry-specific expertise http://www.empathica.com/industries/
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