Name of Customer / Contact Partner / Date
Company Presentation 2010
MAKING YOU
FEEL GOOD
2
Company Presentation 2010
V71/201
3
Company Presentation 2010
V71/201
Tradition
 1925: Established in Berlin as a registered association
 1960: Approved a...
4
Company Presentation 2010
V71/201
International Presence
One of the leading service
provision companies in
Europe
 Base...
5
Company Presentation 2010
V71/201
International Presence
 DEKRA Automotive
in 28 countries
 DEKRA Industrial
in 22 cou...
6
Company Presentation 2010
V71/201
Company Organisation
SERVICES PORTFOLIO
 Vehicle Inspections
 Assessments
 Used Car...
7
Company Presentation 2010
V71/201
Roland Gerdon
Member of the Boards
DEKRA e.V./
DEKRA AG
Personnel Director
DEKRA AG
Cl...
8
Company Presentation 2010
V71/201
DEKRA AG
SALES IN MILLION EUROS 2008 2009
DEKRA AG Sales 1,595.8 1,710.0
DEKRA Automot...
9
Company Presentation 2010
V71/201
AUTOMOTIVE
10
Company Presentation 2010
V71/201
DEKRA Automotive
SALES IN MILLION EUROS 2008 2009
Total sales 947.9 1,024.5
Employees...
11
Company Presentation 2010
V71/201
DEKRA Automobil Network in Germany
 Approx. 490 locations
 Approx 40.000 test centr...
12
Company Presentation 2010
V71/201
DEKRA Automotive
DEKRA Automobil
Testing
 World market leader in periodic vehicle in...
13
Company Presentation 2010
V71/201
DEKRA Automotive
DEKRA Technology Center
DEKRA Automobil Test Center, Klettwitz
 Hom...
14
Company Presentation 2010
V71/201
DEKRA Automotive
DEKRA Consulting
Our general and outsourcing services improve the
ec...
15
Company Presentation 2010
V71/201
DEKRA Automotive (International)
Testing and Homologation Services
 Present in 29 Eu...
16
Company Presentation 2010
V71/201
Expert services
Leading European technical services organisation for
automotive exper...
17
Company Presentation 2010
V71/201
DEKRA Automotive (International)
Expert services
Leading provider of used car managem...
18
Company Presentation 2010
V71/201
DEKRA Automotive (International)
DEKRA Claims & Expertise Services International
Lead...
19
Company Presentation 2010
V71/201 INDUSTRIAL
20
Company Presentation 2010
V71/201
DEKRA Industrial
SALES IN MILLION EUROS 2008 2009
Total sales 345.0 379.2
Employees (...
21
Company Presentation 2010
V71/201
DEKRA Industrial
Machine and Plant Safety
 Services covering elevators, pressure ves...
22
Company Presentation 2010
V71/201
DEKRA Industrial
Environment, Health & Safety Protection
 Service offer for work saf...
23
Company Presentation 2010
V71/201
DEKRA Industrial
Energy and Process Industries
 Non-destructive and destructive mate...
24
Company Presentation 2010
V71/201
DEKRA Industrial
Acquisitions and expansions of the worldwide network
DEKRA Industria...
25
Company Presentation 2010
V71/201
PERSONNEL
26
Company Presentation 2010
V71/201
DEKRA Personnel
SALES IN MILLION EUROS 2008 2009
Total sales 305.4 305.3
Employees (a...
27
Company Presentation 2010
V71/201
DEKRA Personnel
DEKRA Akademie
 One of the leading training companies in Germany
 C...
28
Company Presentation 2010
V71/201
DEKRA Personnel
DEKRA Arbeit
 Innovative and business-oriented concept of
temporary ...
29
Company Presentation 2010
V71/201
DEKRA Personnel Services
 Reliable experts for individual personnel and
organisation...
30
Company Presentation 2010
V71/201
DEKRA Personnel
EuroTransportMedia
 Trade journals for the
commercial vehicle indust...
31
Company Presentation 2010
V71/201
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Dekra Company Presentation 2010 2

  1. 1. Name of Customer / Contact Partner / Date Company Presentation 2010 MAKING YOU FEEL GOOD
  2. 2. 2 Company Presentation 2010 V71/201
  3. 3. 3 Company Presentation 2010 V71/201 Tradition  1925: Established in Berlin as a registered association  1960: Approved as a vehicle monitoring organisation  Since the late 70s: Workshop presence  1990: Extensive testing network set up in Eastern Germany  1996: Company introduces extensive restructuring and realignment measures  Since 1998: International strategy has been vigorously pursued  2005: Acquisition of Norisko and set-up of industrial inspection business  2008: Entry into product certification  2008: DEKRA expands worldwide – 15 firms acquired
  4. 4. 4 Company Presentation 2010 V71/201 International Presence One of the leading service provision companies in Europe  Based in Stuttgart  Operates in more than 50 countries  Divided into 3 Business Units with 180 subsidiaries  15 strategic Service Lines  Generates more than 1.7 billion euros in sales  Employs around 22,000 employees
  5. 5. 5 Company Presentation 2010 V71/201 International Presence  DEKRA Automotive in 28 countries  DEKRA Industrial in 22 countries  DEKRA Personnel in 10 countries
  6. 6. 6 Company Presentation 2010 V71/201 Company Organisation SERVICES PORTFOLIO  Vehicle Inspections  Assessments  Used Car Management  Homologation & Type Approval  Consulting and Workshop Tests  Claims Settlement AUTOMOTIVE SERVICES PERSONNEL SERVICES  Construction & Real Estate  Environment, Health & Safety  Energy and Process Industries  System Certification  Product Testing and Certification  Training  Temporary Work  Out- and New Placement INDUSTRIAL SERVICES
  7. 7. 7 Company Presentation 2010 V71/201 Roland Gerdon Member of the Boards DEKRA e.V./ DEKRA AG Personnel Director DEKRA AG Clemens Klinke Member of the Board DEKRA AG Head of the Business Unit DEKRA Automotive Mark Thomä Member of the Board DEKRA AG Head of the Business Unit DEKRA Industrial Stefan Kölbl Chairman of the Boards of DEKRA e.V./ DEKRA AG Management Jörg Mannsperger Member of the Board DEKRA AG Head of the Business Unit DEKRA Personnel
  8. 8. 8 Company Presentation 2010 V71/201 DEKRA AG SALES IN MILLION EUROS 2008 2009 DEKRA AG Sales 1,595.8 1,710.0 DEKRA Automotive 947.9 1,024.5 DEKRA Industrial 340.4 379.2 DEKRA Personnel 305.4 305.3 Employees (as at Dec. 31) 20,121 21,925
  9. 9. 9 Company Presentation 2010 V71/201 AUTOMOTIVE
  10. 10. 10 Company Presentation 2010 V71/201 DEKRA Automotive SALES IN MILLION EUROS 2008 2009 Total sales 947.9 1,024.5 Employees (as at Dec. 31) 8,650 9,884 SERVICE LINES Vehicle Inspections 621.4 663.0 Expert Appraisals 202.9 218.6 Used Car Management 39.0 46.1 Homologation and Type Approval 16.2 17.1 Consulting and Workshop Tests 13.2 8.9 Claims Management 15.2 25.1 Other revenues 39.9 45.6
  11. 11. 11 Company Presentation 2010 V71/201 DEKRA Automobil Network in Germany  Approx. 490 locations  Approx 40.000 test centres (Workshops/car dealerships)  Approx. 6,300 employees, including 4,000 engineers DEKRA Automotive Key
  12. 12. 12 Company Presentation 2010 V71/201 DEKRA Automotive DEKRA Automobil Testing  World market leader in periodic vehicle inspections (main inspection/exhaust analysis)  Over 10.5 million inspections p.a. in Germany  Approx. 22 million inspections p.a. in Europe Appraisals  European market leader with over 1.3 million appraisals p.a.  Damage reports  Vehicle valuations  Used car management  Analytical appraisals
  13. 13. 13 Company Presentation 2010 V71/201 DEKRA Automotive DEKRA Technology Center DEKRA Automobil Test Center, Klettwitz  Homologation and type approval DEKRA Crash Test Center, Neumünster  Development services and research projects DEKRA Accident Research, Stuttgart  Research into accidents to improve road safety
  14. 14. 14 Company Presentation 2010 V71/201 DEKRA Automotive DEKRA Consulting Our general and outsourcing services improve the economic performance of our customers:  Process consulting and coaching/training in sales and after-sales  Business management consulting  Restructuring and reorganisation  Customer satisfaction, customer acquisition and customer loyalty  Workshop tests, mystery shopping and auditing  Warranty management  Technical hotlines, training and technical support  On-site at retail premises Our international customers:  Car manufacturers and importers  Car dealers and dealership groups  Haulage companies, transport providers and fleet operators
  15. 15. 15 Company Presentation 2010 V71/201 DEKRA Automotive (International) Testing and Homologation Services  Present in 29 European countries and in the USA, Brazil, South Africa, Algeria, Morocco and China as a leading provider of automotive services  No. 1 in periodic vehicle inspection with our own test centres and partnership network  Type approval and homologation services in a network of test centres (Germany, Czech Republic, Slovakia, Italy, France and China)
  16. 16. 16 Company Presentation 2010 V71/201 Expert services Leading European technical services organisation for automotive expert services, including  Damage reports  Analytical appraisals  Valuations Worldwide quality assurance consulting services  Mystery shopping  Mystery repair  Consulting and training DEKRA Automotive (International)
  17. 17. 17 Company Presentation 2010 V71/201 DEKRA Automotive (International) Expert services Leading provider of used car management services for leasing companies, fleet operators, and for the retail trade or vehicle importers in Europe and Western, non-European markets.  Descriptions of condition/valuations  Management of sub- and overall processes  Theft prevention services
  18. 18. 18 Company Presentation 2010 V71/201 DEKRA Automotive (International) DEKRA Claims & Expertise Services International Leading independent claims regulator in Europe with extensive network in Europe Combined damage assessment and claims settlement services for insurers Outsourcing partners in particular in the field of car insurances  Settlement of property and liability damage  Certified partner for “green card” services  Settlement in accordance with 4th vehicle liability insurance directive  Recourse claims
  19. 19. 19 Company Presentation 2010 V71/201 INDUSTRIAL
  20. 20. 20 Company Presentation 2010 V71/201 DEKRA Industrial SALES IN MILLION EUROS 2008 2009 Total sales 345.0 379.2 Employees (as at Dec. 31) 4,715 5,241 SERVICE LINES Machinery and Plant Safety 170.0 165.0 Construction and Real Estate 72.6 81.3 Environment, Health & Safety Protection 64.5 65.5 Systems Certification 25.3 29.1 Energy and Process Industries 6.5 28.3 Product Testing & Certification 0.5 6.2 Other revenues 0.9 3.8
  21. 21. 21 Company Presentation 2010 V71/201 DEKRA Industrial Machine and Plant Safety  Services covering elevators, pressure vessels, explosion protection as well as services in connection with the machine directive Construction and Real Estate  Reporting on building safety, construction support and evaluation, technical due diligence for large portfolio transactions and consulting
  22. 22. 22 Company Presentation 2010 V71/201 DEKRA Industrial Environment, Health & Safety Protection  Service offer for work safety topics, laboratory analyses, environmental measurements and environmental services as well as consulting and training Systems Certification  Management and personnel certification within an international network
  23. 23. 23 Company Presentation 2010 V71/201 DEKRA Industrial Energy and Process Industries  Non-destructive and destructive material testing, damage analysis, tailor-made process-orientated services Product Testing and Certification  Services for the certification of medical products and consumer goods  Modern laboratory facilities in Germany, Holland and in Guangzhou/China available; additional laboratories are to be set up worldwide to meet customer requirements
  24. 24. 24 Company Presentation 2010 V71/201 DEKRA Industrial Acquisitions and expansions of the worldwide network DEKRA Industrial OY, formerly Polartest OY  Energy & Chemistry  Sales 22.1 million, 190 employees ÅF Kontroll AB, in future DEKRA Industrial AB  Non-destructive material testing for power stations and large-scales facilities  Sales 400 million, 450 employees KEMA Quality B.V., in future DEKRA Certification B.V.  Product testing  Medical technical devices  System certifications  Sales 59 million, 580 employees
  25. 25. 25 Company Presentation 2010 V71/201 PERSONNEL
  26. 26. 26 Company Presentation 2010 V71/201 DEKRA Personnel SALES IN MILLION EUROS 2008 2009 Total sales 305.4 305.3 Employees (as at Dec. 31) 5,820 6,422 SERVICE LINES Training 173.2 201.7 Temporary work 120.5 89.9 Out- and Newplacement 9.2 11.0 Other revenues 2.6 2.7
  27. 27. 27 Company Presentation 2010 V71/201 DEKRA Personnel DEKRA Akademie  One of the leading training companies in Germany  Cross-sector training partner for business, public authorities and private persons  Practical and solution-focused training  Our topics: • Transport, warehousing and hazardous goods logistics • Environmental protection, occupational safety • Trade & industry, aviation • IT and new media, office & communications, marketing, sales • Traffic psychology (MPA)  DEKRA University Berlin  German Institute for Business Management
  28. 28. 28 Company Presentation 2010 V71/201 DEKRA Personnel DEKRA Arbeit  Innovative and business-oriented concept of temporary employment  Flexible work models, tailored to the individual requirements of our customers • Production • Warehousing & logistics • Commercial staff • Professional drivers • Technical workers • Technicians & engineers • Medical • Event logistics
  29. 29. 29 Company Presentation 2010 V71/201 DEKRA Personnel Services  Reliable experts for individual personnel and organisational solutions  Maximum safety, quality and transparency  Highly-qualified consultants and high-performance systems  Our services: • HR Consulting Personnel diagnostics, potential detection, personnel development, interim management • Outplacement Individual outplacement, transfer agency, transfer company, new placement DEKRA Personnel
  30. 30. 30 Company Presentation 2010 V71/201 DEKRA Personnel EuroTransportMedia  Trade journals for the commercial vehicle industry  Events ETMservices  Media projects and market communications  Customer magazine and cross media
  31. 31. 31 Company Presentation 2010 V71/201

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