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DATA SHEET: Outage Event Management       Outage Event Management       eMeter application help you and your customers qui...
DATA SHEET: Outage Event Management      eMeter Offerings      • eMeter EnergyIP                                          ...
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eMeter Outage Event Management Application Data Sheet


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eMeter Outage Event Management Application Data Sheet

  1. 1. DATA SHEET: Outage Event Management Outage Event Management eMeter application help you and your customers quickly identify and recover from distribution issues while lowering costs. eMeter Outage Event Management will reduce your unnecessary truck rolls, quickly and accurately resolve service incidents, and identify distribution issues before they impact service. Outage Event Management lowers your operation costs and provides your customers with more responsive, undisturbed service. With eMeter Outage Event Management you can: Create a fast, accurate map of outages. From the volumes of data retrieved by the AMI, EnergyIP applies self-defined filters to deliver only relevant, summarized information to the OMS, so you have an clear view of the problem. This means your people can make better diagnoses faster, OVERVIEW even if multiple AMI systems are involved. • 417,000 Meters • Electric & Water Filter massive amounts of storm data. Storm Mode filters outage events, • Jacksonville, FL taking only those events from crucial, self-set “Bellwether points” and delivering then to your OMS to prevent them from being overwhelmed during a storm. Receive real time status notifications. Once power is restored, a notice is sent to the WMS and to the OMS via the AMI. Because eMeter MDM supports multiple AMI systems, your OMS always has the most accurate FEATURES outage restoration picture. Your OMS and WMS can instantly tell you when • Analyzes and acts on and where power is on and where you still need to send crews across all events in real-time your AMI systems. • Automates meter- related operational processes and exception Filter events that result from normal service. Outage Event Management handling • Validates outage and eliminates spurious events due to normal, planned fieldwork by filtering events restoration events originating from Service Delivery Points that have open field orders as tracked • Aggregates information by the Service Request records. The filter also checks your calendar to make sure for precise distribution analysis and that the event was during non-holiday business hours and within the planned start optimization and end times listed by your Work Management System. Filter events created by short outages or transient faults. The Outage Management System also suppresses any outage events when a restoration event is received within the configurable delay period. Events are logged by the core event subsystem, but the filter eliminates these superfluous event reports to the utility’s OMS.© 2011 eMeter Corporation. All rights reserved.
  2. 2. DATA SHEET: Outage Event Management eMeter Offerings • eMeter EnergyIP • Settlements • Register Billing • Network Loss Management • Interval Billing • Analytics Foundation • Outage Event Management • Smart Grid Appliance • Remote Connect/Disconnect • Integration Adapters • Energy Engage™ Customer Portal • SAP MDUS Integration Adapter • Prepayment Support • eMeter Professional Services and Support • Customer Service Representative Portal Building Applications on a Strong Foundation eMeter applications run on our MDM Platform, eMeter EnergyIP®, the industry’s leading MDM system, which delivers information and automation in real-time to manage the Smart Grid. With eMeter’s modular design you start fast, use only what you need, and incrementally scale to meet new requirements. You can add additional applications as you need them, or have an application custom-built for your needs. eMeter EnergyIP allows you to adapt to regulatory changes and capitalize on new technology or business opportunities, dramatically improving operational efficiencies and customer service. eMeter provides the essential software that enables leading electric, gas and water utilities worldwide to realize the full benefits of the Smart Grid, reducing operational costs, increasing service reliability, boosting customer satisfaction, and driving energy efficiency. eMeter Corporation Energy Information You Can Act On. +1 (650) 227-7770© 2011 eMeter Corporation eMeter ®, the eMeter Logo ®, EnergyIP ®, Energy Engage™ and any other trademark found on the eMeter Trade-marks List that are referred to or displayed in the document are trademarks or registered trademarks of eMeter Corporation or its affiliates inthe US and other countries. Other names may be trademarks of their respective owners.