Doing Enterprise Architecture                                      29th March 2012                               Welcome  ...
Housekeeping•   Wifi•   Fire•   Toilets•   Breaks11/12/09      EA Workshop Intro 29 March 2012: slide 2
Emerging Practices Initiative• JISC Innovation Grants identify new to HE & FE  practices & knowledge• JISC Services develo...
Delivery methods•   Pathways to Best practice: surface benefits for managers•   Briefing Papers: aimed at new practitioner...
This round of                    Emerging Practices Enablers• EA• Communications (Digital Story Telling)• Measurement Tool...
Future of Emerging Practices•   Other Enablers will be explored•   Some will be dropped, new ones identified•   Emerging P...
Meet the team• Myles: overseeing Emerging Practices for JISC & wider    programmes – eAssessment, Course Data, Transformat...
Enterprise Architecture                         Enabling Business Change                           What, Why, How?        ...
Joine d U p !
Essence of EA           “A proven, professional way of managing change where           business and IT come together that ...
EA Practice Group 2010-2011                 Learning, By Doing, Together           EA                Fo                   ...
‘The Road to Value’            5   EA is an established professional approach for                strategic change and deve...
Learning, by Doing, Together                                                The Road to Value        Institution          ...
Projects and programmes using EA•Timetabling/Curriculum               •Student engagement•Student facing data             ...
Holistic                                            City planner perspective           Source: City of Burnsville, MN11/12...
Clearer, simpler                                    (and tastier)           CC BY-SA-NC HatM   CC BY-SA-NC Ciro Boro - pho...
Trying to understand EA                                                                                    (UCLAN)EA is a ...
Architecture Layers:                                            Business led, holistic                                    ...
Frameworks guide & ensure consistency           TOGAF® Framework               (‘approach’)                               ...
Archimate®ArchiMate®, an Open Group Standard, is an open and independentmodelling language for enterprise architecture tha...
Business Driven: Operating Model           Start of an Enterprise Architecture11/12/09                     EA Workshop Int...
Business Driven: Value and benefits            must be measured, managed, realised              Enterprise   Education    ...
Not an Enterprise Architecture                    LA                                  DATA                  Systems       ...
EA Professional Agenda       ‘Management’                                  Practice•   Governance                         ...
A foundation for                  Business Execution and Decisions           and change!        good decisions            ...
Next Steps•   Select a project or programme (hotter=better)•   Understand the organisation•   Start Modelling•   Find some...
Enterprise Architecture:Find out More• http://www.jiscinfonet.ac.uk/infokits/ea• http://bit.ly/eaKnowledge• http://jisc-ea...
EA Workshop Intro 29 March 2012: slide 29
For discussion• What are the main things you’ve learned so  far?• How do you want to use the EA approach in  your projects...
What Is Enterprise Architecture?                                     The ‘FD Test’• OK, so what is EA?      •   “A discipl...
What is EA? Why do it? What are the benefits?                                                                             ...
Don’t try this on the VC..….."The fundamental organization of asystem, embodied in its components,their relationships to e...
EA is Business driven• Meeting a need, solving a problem, enabling a  project• Business case: ‘20-25%’ improvement• Engage...
Search and ye shall find…11/12/09            EA Workshop Intro 29 March 2012: slide 36
%                                                    Drivers for change                                                   ...
EA as a thing:                         a maturing design for business’Ross, Weill, Robertson   ‘Enterprise Architecture as...
EA Workshop Introduction and Refresher
EA Workshop Introduction and Refresher
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EA Workshop Introduction and Refresher

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Myles Danson introduced the Emerging Practices Enterprise Architecture (EA) workshop before David Rose provided a refresher session on EA.

Presented at the first JISC Emerging Practices workshop (2012/03/29).

http://emergingpractices.jiscinvolve.org/wp/doing-ea-workshop/

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EA Workshop Introduction and Refresher

  1. 1. Doing Enterprise Architecture 29th March 2012 Welcome Myles Danson JISC Innovationhttp://emergingpractices.jiscinvolve.org
  2. 2. Housekeeping• Wifi• Fire• Toilets• Breaks11/12/09 EA Workshop Intro 29 March 2012: slide 2
  3. 3. Emerging Practices Initiative• JISC Innovation Grants identify new to HE & FE practices & knowledge• JISC Services develop supporting materials• Emerging Practices aim is to take knowledge to market• Using various delivery methods11/12/09 EA Workshop Intro 29 March 2012: slide 3
  4. 4. Delivery methods• Pathways to Best practice: surface benefits for managers• Briefing Papers: aimed at new practitioners• Webinars: bite sized expert led seminars• Discussion lists: peer support• Blogs: national & international reporting & synthesis• Social Media: connections• Action learning sets: peer support & coaching• Seminars: ‘learning, by doing, together’11/12/09 EA Workshop Intro 29 March 2012: slide 4
  5. 5. This round of Emerging Practices Enablers• EA• Communications (Digital Story Telling)• Measurement Toolsand• Utilising the range of delivery methods for you11/12/09 EA Workshop Intro 29 March 2012: slide 5
  6. 6. Future of Emerging Practices• Other Enablers will be explored• Some will be dropped, new ones identified• Emerging Practices will evolve• The offer will be made beyond JISC Projects11/12/09 EA Workshop Intro 29 March 2012: slide 6
  7. 7. Meet the team• Myles: overseeing Emerging Practices for JISC & wider programmes – eAssessment, Course Data, Transformations)• Lawrie: Programme Manager for Transformations Programme• Andy & Will: leading on delivery and content• David: professional associate for Enterprise Architecture11/12/09 EA Workshop Intro 29 March 2012: slide 7
  8. 8. Enterprise Architecture Enabling Business Change What, Why, How? (in a flash) David Rosehttp://emergingpractices.jiscinvolve.org 29 March 2012
  9. 9. Joine d U p !
  10. 10. Essence of EA “A proven, professional way of managing change where business and IT come together that delivers results” “Joined up, strategy, business process and IT, enabling efficiency, effectiveness and flexibility: cheaper, better, quicker to innovate and change “For example………………” An approach (doing EA). And a thing (creating an EA)11/12/09 EA Workshop Intro 29 March 2012: slide 11
  11. 11. EA Practice Group 2010-2011 Learning, By Doing, Together EA Fo un da tio ns http://bit.ly/eapgJuly201111/12/09 EA Workshop Intro 29 March 2012: slide 12
  12. 12. ‘The Road to Value’ 5 EA is an established professional approach for strategic change and development Practitioner? First results, impact and value 4 evident - may be hard to quantify at this stage Achiever? Implementer? 3 initial project under way, with training and support planning, orienting, engaging with Adopter? 2 colleagues, designing a live project Explorer? researching, investigating EA, identifying 1 potential change projects, developing a case11/12/09 EA Workshop Intro 29 March 2012: slide 13
  13. 13. Learning, by Doing, Together The Road to Value Institution Practitioner value Lincoln Derby KIngston UCL Sheffield Hallam Achiever Surrey Roehampton Westminster LeedsHeriott-Watt Liverpool John Implementer Moores ManchesterBlackpool Oxford CC Bristol & Fylde Staffordshire Cardiff Coventry OU Adopter Kings Salford London Gloucester Falmouth De Montfort UCLAN Leeds Met London Explorer Durham St Andrews Business School Plymouth UWLNottingham Imperial RHUL ‘Bloomsbury’ Southampton Bolton Professional value City Solent EA Foundations Programme members 5 July 2011 Exeter 11/12/09 EA Workshop Intro 29 March 2012: slide 14
  14. 14. Projects and programmes using EA•Timetabling/Curriculum •Student engagement•Student facing data •Service duplication•Smart Cards •Admissions/Enrolment•ID Management •Assessment, Learning,•CRM Teaching•Research admin •Estates management•‘Student experience’ & •Shared serviceslifecycle •Mobile integration•IT Programme decisions •REF/HESA•Procurement •Document Management Cross cutting, change related, big benefits, burning platform, ‘SOA’11/12/09 EA Workshop Intro 29 March 2012: slide 15
  15. 15. Holistic City planner perspective Source: City of Burnsville, MN11/12/09 EA Workshop Intro 29 March 2012: slide 16
  16. 16. Clearer, simpler (and tastier) CC BY-SA-NC HatM CC BY-SA-NC Ciro Boro - photo As Is To Be11/12/09 EA Workshop Intro 29 March 2012: slide 17
  17. 17. Trying to understand EA (UCLAN)EA is a methodology and set of tools and techniques used to manage organisational change involving ICT, and can be used in combination with Prince2, TOGAF and ITIL to help deliver a specific business and IT change projects.What separates EA from other methodologies and tools is that it provides a holistic and joined-up understanding of the business and supporting ICT: making sure these two elements of any organisation – the business and ICT – work together properly and are fully aligned, and that the latter – the ICT – is led by the former – the business needs.The unique selling point of EA is that it allows you to understand the relationships and dependencies between the layers that make up most organizations: Business layer: vision, strategy, information, business processes Service / application layer: data, services, applications Technology layer: infrastructure and systemsIt forces you to break away from the typical business and IT divide and silo mentality. Ultimately EA ensures that the ICT is strategically directed. 11/12/09 EA Workshop Intro 29 March 2012: slide 18
  18. 18. Architecture Layers: Business led, holistic Archimate-ish! Vision, Mission, Strategy Business Process Security Information Joined UpEA SOA Applications & Services IT Data Infrastructure Joined Up 11/12/09 EA Workshop Intro 29 March 2012: slide 19
  19. 19. Frameworks guide & ensure consistency TOGAF® Framework (‘approach’) Zachmann Project Framework (‘thing’) Education Skills and Children’s Services System Enterprise Architecture WHY WHAT WHO HOW WHERE WHEN Goals Business Organisation Strategic Business Information Business Business Strategies Data Information Portfolio Services Collections Processes Channels Objectives Overview Flows Roadmap BUSINESS DOMAIN Subject Area Service Business Information Strategic Business Organisation Delivery Principles Objects Portfolio Data Channel Business Business Change Roles Teams Standards Data Scope Applications Application APPLICATION Application Application Organisation Application Applications For Business Product DOMAIN Principles Data Applications Interaction Service Roadmap Application Application PLATFORM DOMAIN Standards Products Application Physical Data Application Application Application Logical APPLICATION Platform Exchange Platform Platform Environment Network principles Specification Services Roadmap Application Application Platform Physical Data Physical Platform Stores Networks Standards Products + ITIL, LEAN, PRINCE, etc11/12/09 EA Workshop Intro 29 March 2012: slide 20
  20. 20. Archimate®ArchiMate®, an Open Group Standard, is an open and independentmodelling language for enterprise architecture that is supported by differenttool vendors and consulting firms. ArchiMate provides instruments to enableenterprise architects to describe, analyze and visualize the relationshipsamong business domains in an unambiguous way.Just as an architectural drawing in classical building architecture describesthe various aspects of the construction and use of a building, ArchiMateoffers a common language for describing the construction and operation ofbusiness processes, organizational structures, information flows, IT systems,and technical infrastructure. This insight helps stakeholders to design,assess, and communicate the consequences of decisions and changeswithin and between these business domains. http://www3.opengroup.org/subjectareas/enterprise/archimate11/12/09 EA Workshop Intro 29 March 2012: slide 21
  21. 21. Business Driven: Operating Model Start of an Enterprise Architecture11/12/09 EA Workshop Intro 29 March 2012: slide 22
  22. 22. Business Driven: Value and benefits must be measured, managed, realised Enterprise Education ExternalEfficient Qualitative (words)Effective Quantitative (numbers)Enabling11/12/09 EA Workshop Intro 29 March 2012: slide 23
  23. 23. Not an Enterprise Architecture LA DATA Systems EXCHANGE School AND NDPB Partners LA School OGD Staff Public MIS ENTERPRISE INTEGRATION DCSF Employee SERVICES AUTHENTICATION Public Sector Employee Authentication Identity Assurance EXTERNAL SERVICES Authentication Service Service Service BUSINESS School Census Data Collection APPLICATION SERVICES Children in CLA K2S Help Desk Collect S2S Establishments Portal Research National Pupil Need census PRESENTATION Portal Portal Portal Portal Portal In Your Area & Stats Gateway DCSF Staff Portal DCSF Public Portal Data Services Foundation SERVICES (FFT) Stage Profile Learner data collection Registration Stakeholder Business Change Customer Data Collection Schools Service (MIAP) PLASC BUSINESS Engagement Planning Delivery Service and Publication Establishment collection PROCESS SERVICES Processes Process Processes Processes Processes Processes School Workforce National Pupil Resource Force data Data Data (DWP) Early Years INFORMATION Content Location INTERNAL BUSINESS Services (FFT) Census data SERVICES Production APPLICATION SERVICES collection Services Postcode Matching Service Enterprise Children Help Desk Collaboration Search GIS Service Looked After Service Legend Being Services Retained New Business Service provided by School systems Intelligence Content IAS and EAS MIS Reporting Analytical Establishments Management Service Services Being Being Service Services provided by provided by e- New BPM IWP Channels Being Either new call provided by Centre or Help Data Meta-Data Data Collect Data Data CSTP Desk Service New ESB DATA Access Management Transformation Validation Maintenance SERVICES Service Services Service Service Services Decommissioned Systems MAP TAU DAZ I-STORE Q-STAT ML WIN Authentix INFO ARGUS K2S DSG NPD MKS S2S Data Geospatial OLAP SPSS CIN Public Restricted Data Cubes Children (Part) CRM (DW) TOOLKIT (Part) Content Marts Children Content Data Directory Help School Repository Repository (Contact Looked Desk Warehouse After Establishments Point) DSG Target Architecture Version: 0.1 (DRAFT) Date: 22 March 200911/12/09 EA Workshop Intro 29 March 2012: slide 24
  24. 24. EA Professional Agenda ‘Management’ Practice• Governance • ‘As Is’ to ‘To Be’• Engaging the organisation • EA Modelling• Making the case • Archimate• Architecture vision & principles • ‘Just enough’ TOGAF• Professional Capacity • EA/SOA Maturity Assessments• Leadership • EA Tools, Repositories, Reuse• Value • Value & Benefits Management• Politics, Silos, Communication • Governance Managing Change EA Workshop Intro 29 March 2012: slide 25
  25. 25. A foundation for Business Execution and Decisions and change! good decisions that stick11/12/09 EA Workshop Intro 29 March 2012: slide 26
  26. 26. Next Steps• Select a project or programme (hotter=better)• Understand the organisation• Start Modelling• Find some friends – bottom up, top down – inside, outside• Think benefits from the start• Start learning, by doing, together!11/12/09 EA Workshop Intro 29 March 2012: slide 27
  27. 27. Enterprise Architecture:Find out More• http://www.jiscinfonet.ac.uk/infokits/ea• http://bit.ly/eaKnowledge• http://jisc-ea.ning.com/• https://www.jiscmail.ac.uk/cgi-bin/webadmin?A0=ENTERPRISE-ARCHITECTURES• Web Search• Contact Us! will.allen@newcastle.ac.uk d.rose@opengroup.org a.stewart@northumbria.ac.uk11/12/09 EA Workshop Intro 29 March 2012: slide 28
  28. 28. EA Workshop Intro 29 March 2012: slide 29
  29. 29. For discussion• What are the main things you’ve learned so far?• How do you want to use the EA approach in your projects?• What else do you need - info, knowledge, contacts, supportPlease summarise on the magic sheet!11/12/09 EA Workshop Intro 29 March 2012: slide 30
  30. 30. What Is Enterprise Architecture? The ‘FD Test’• OK, so what is EA? • “A disciplined way of managing change where business• Why the interest? strategy and IT are involved • Being joined up, so processes, information and systems work together, cut costs and increase quality and service to customers – and stay that way” • For HE & FE: More with less, and better. Effective As Is >> To Be information is key to survival and beyond. The digital business platform. • The ‘3 Es’11/12/09 EA Workshop Intro 29 March 2012: slide 32
  31. 31. What is EA? Why do it? What are the benefits? EA Foundations Cohort 1 Key Themes Benefits Holistic 3Es: Efficiency and Cost Saving  to link vision, mission, strategy  the 3Es: ‘efficiency, effectiveness, enabling’”  “a holistic overall approach to defining and  to streamline organisation and process improving process across the whole of an  saving money, cutting out duplication and organisation waste  to take a more holistic approach  making enterprise as efficient as possible  getting a holistic approach / overall view  more efficient, more sustainable, more  end of silos responsive / agile  to increase efficiencies Alignment  save costs  a framework for whole of business alignment  productivity  strategic and operational alignment  efficiency gains / cost savings  aligning IT strategy with business strategy  ‘more with less’  to align IT, process, business, strategy  system re-use  joining together / streamlining processes  integrate all information systems 3Es:Effectiveness  to be able to integrate institutional strategy  drive down costs / rationalisation while with IT strategy improving quality  to improve performance eg student retention Understanding, Anticipation, Change  focus on services  to have a business layer and systems model  to become more agile  better understanding of organisational processes and relationships 3Es:Enablement  to be able to articulate and understand implications of change  to cope with internationalisation / enable  expansion to be able to predict / anticipate problems before they happen  to see how things / changes will impact  to see implications of proposed changes11/12/09 EA Workshop Intro 29 March 2012: slide 33
  32. 32. Don’t try this on the VC..….."The fundamental organization of asystem, embodied in its components,their relationships to each other and theenvironment, and the principlesgoverning its design and evolution."IEEE “An enterprise architecture (EA) is a conceptual blueprint that defines the structure and operation of an organization. The intent of an enterprise architecture is to determine how an organization can most effectively achieve its current and future objectives.! SearchCIO.comhttp://msdn.microsoft.com/en-us/library/bb466232.aspx11/12/09 EA Workshop Intro 29 March 2012: slide 34
  33. 33. EA is Business driven• Meeting a need, solving a problem, enabling a project• Business case: ‘20-25%’ improvement• Engagement: – management, IT, academic – different worlds, breaking ‘silos’ – Usually IT led, and challenging!• Governance key11/12/09 EA Workshop Intro 29 March 2012: slide 35
  34. 34. Search and ye shall find…11/12/09 EA Workshop Intro 29 March 2012: slide 36
  35. 35. % Drivers for change 0 3 0 : + Higher education faces major challenges and can benefit from st successful business experience in strategic use of ICT c o  Demographics: declining in home students t F  Increasing competition for overseas students  Moree n customers!u  Funding pressure: emphasis on value for money u d demanding ndS t in ICT can transform universities as centres of knowledge, learning, research and partners with business and g: communities. Yet Innovation is difficult and to be successful must start at the top -8  Enterprise Architecture is a fast emerging domain and profession. It takes 0% a strategic, ‘whole organisation’ perspective, with effective governance as a keystone in ensuring integration between business needs and ICT services 11/12/09 EA Workshop Intro 29 March 2012: slide 37
  36. 36. EA as a thing: a maturing design for business’Ross, Weill, Robertson ‘Enterprise Architecture as Strategy’ (2006) Business Modularity Optimised Core ‘Grand Vision’ Standardised Technology Business Silos “Business ? as Usual”11/12/09 EA Workshop Intro 29 March 2012: slide 38

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