Bad Signs: High Impact Failures
• Power Outages
• Connectivity Issues
• Data Losses
• Unauthorized Accesses
• Tricky SLAs
The Scream, Edvard Munch (National Gallery, Oslo)
Good Signs: Cloud Market Forecasts
Billion $ Spending
Predicted for Year
Good Signs: CIO Troubles are Still There
• 75% - 80% of IT budget is needed
to maintain legacy. Only 20% - 25%
for new projects.
• The average workload is 15% of
deployed computing capacity.
• The average timeframe for regular
infrastructure deployment is 2-3
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Good Signs: Who Is Driving Cloud Adoption?
For telcos that have long been looking to fuse communications
technology with IT services, cloud computing provides a model
that plays to a number of their core strengths, in particular
through the utilization of communications networks as a delivery
mechanism. As demonstrated by Apple and Google's dominance
over the consumer applications and services market, the ability
to provide a "one-stop shop" for an enterprise's entire range
of IT and communications needs will be fundamental in
attracting enterprises to a service.
OVUM “Enabling Telco Cloud Services” (OT00056-001)
Quality in a product or service is not what the supplier puts in. It is
what the customer gets out and is willing to pay for. A product
is not quality because it is hard to make and costs a lot of money,
as manufacturers typically believe. This is incompetence.
Customers pay only for what is of use to them and gives them
value. Nothing else constitutes quality.
Peter Drucker, “Innovation and Entrepreneurship”
The Service Path to Cloud
STEPS INTO CLOUD
Computing is not aMANAGEMENT
Define Cloud Strategy and Identify your Starting Point
that can just be turned 1. Verify process and applications independence.
1. ROI analysis.
2. Define security & compliance requirements
3. Resources: Be sure you have the best professionals
Integrations are accurately defined.
Security levels are properly identified.
Define the plan
4. Enterprise architecture is healthy.
Peter Tseronis, deputy associate CIO
1. Sizing: Just a pair of web apps or the whole IT dept.?
2. Management tools.
of the Energy Department and on communications.
3. Failover, High Availability and Load Balance tools.
chairman of the Cost.
4. Define Phases
7. Application migrations
US Federal Cloud Computing
Set up Service Management and Quality Assurance
Prepare the handling to migrated site
Cloud Billing Alternatives
Tech Support Class
The Creation of Adam
Customer Care Tickets
M. Buonarotti, Sixtine Chapel
Services: Integration, Backup & Restore, Optimization…
Services-aaS: CRM-aaS, Billing-aaS, Tech Support-aaS…
The Cloud Market Scenario is Complicated
More individuals are born than can possibly
survive. The slightest advantage in one
being over those with which it comes into
competition, or better adaptation in
however slight a degree to the surrounding
physical conditions, will turn the balance.
Charles R. Darwin
The Origin of Species, c. 14
+ local providers… too many competitors?