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The Partnership Blended Learning Helpdesk
WHAT WE PROVIDE
These are the services we provide, roughly in
order of priority:...
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BL Helpdesk flyer FINAL

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BL Helpdesk flyer FINAL

  1. 1. The Partnership Blended Learning Helpdesk WHAT WE PROVIDE These are the services we provide, roughly in order of priority: • Hardware and network troubleshooting • Device/lab configuration and upgrades • Blended learning software assistance (i.e., ST Math, Khan Academy, Reasoning Mind, Waggle, Lexia, Achieve3000 and LightSail) • Technology staff support and on-site capacity building HOW TO REACH US We have provided several methods for getting in touch with us. Whichever method you choose, you will receive an immediate acknowledgement that your request was received, and a personal response shortly after submission.  Email: support@partnershipla.org  Phone: (213) 785-7527  Web: support.partnershipla.org If your school has a dedicated technician, we will work with him or her to coordinate our services. OUR MODEL The Blended Learning Helpdesk will provide direct services to your classroom and also coordinate services with LAUSD and your school site technology staff. Collaboration is key. WHO WE ARE The Partnership’s Blended Learning Helpdesk was created to help remove technological barriers to effective blended learning implementation. Our goal is to make sure teachers get the support they need so they can focus on great teaching without the worry and frustration caused by non- functioning technology. The Blended Learning Helpdesk is an operational support provided by the Partnership as part of our mission to empower all students with a high- quality education. Your input will be critical to the program’s success. Please send questions and comments to steve.wilhite@partnershipla.org. School Tech Staff BL Helpdesk LAUSD partnershipla.org

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