Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Thawing the Frozen Middle: The role of Managers in organisations using Scrum

2,507 views

Published on

Many enterprise Agile adoptions begin with a CIO on a stage announcing a Call to Agility. Coaches are engaged, teams respond enthusiastically and the executives eagerly await the promised benefits. When reality hits and things aren’t changing fast enough, the finger pointing starts, and more often than not the frozen middle are caught in the crossfire.

To add insult to injury, when an organisation introduces Scrum, middle management is often left wondering what their role is and how can they contribute? Many Agilists have suggested we should get rid of them. In my view, you need to embrace them as they do have a role to play, and an important one at that.

In this session, we will explore techniques for harnessing the energy of managers at any level: frozen or otherwise! We will help them accelerate their journey towards becoming agile leaders.

The presentation was given at Scrum Australia on 29th April 20166.

Published in: Software
  • Be the first to comment

Thawing the Frozen Middle: The role of Managers in organisations using Scrum

  1. 1. Em Campbell-Pretty Partner, Context Matters @PrettyAgile www.prettyagile.com au.linkedin.com/in/ejcampbellpretty/ em@contextmatters.com.au Thawing the Frozen Middle: The role of Managers in organisations using Scrum
  2. 2. Time for a quick exercise Source https://flic.kr/p/gnCJbG
  3. 3. Source: https://flic.kr/p/gnCJbG
  4. 4. Source: http://www.solutionsiq.com/what-is-an-empathy-map/ NOTE YOUR THOUGHTS ON THE EMPATHY MAP
  5. 5. What about me?
  6. 6. Source: http://dilbert.com/strips/comic/2009-05-25/
  7. 7. Source: https://flic.kr/p/cEJMpW
  8. 8. Source http://www.implementingscrum.com/2006/09/11/the-classic-story-of-the-pig-and-chicken/
  9. 9. Three wise monkeys? https://flic.kr/p/9kMGrP
  10. 10. Source: https://flic.kr/p/fQuSnS
  11. 11. Source: https://flic.kr/p/iyKfj1
  12. 12. Source :https://flic.kr/p/8qCCLW
  13. 13. Source https://flic.kr/p/67nNta
  14. 14. Source https://flic.kr/p/do7GmV Beware of wolves in coach’s clothing
  15. 15. Source: http://trackmaven.com/blog/2015/07/8-takeaways-from-life-as-a-trackmaven-intern/
  16. 16. Source: https://flic.kr/p/9P42Xu Source: https://flic.kr/p/9NAEu9
  17. 17. https://flic.kr/p/9kMGrP
  18. 18. https://flic.kr/p/efNfHY
  19. 19. ”Those who can read and don’t, are only marginally better off than those who can’t.” -Verne Harnish
  20. 20. Source: https://flic.kr/p/a6rwJ7
  21. 21. GO TO THE GEMBA "Farming looks mighty easy when your plow is a pencil and you're 1,000 miles from the corn field." — Dwight Eisenhower
  22. 22. ENCOURAGE TEAM TO USE PHYSICAL WALLS
  23. 23. Source: https://flic.kr/p/bi2Tga
  24. 24. “The vulnerability paradox: It's the first thing I look for in you and the last thing I want you to see in me.” - Brené Brown
  25. 25. BUBBLE UP
  26. 26. The role of management is to support the people who do the work.
  27. 27. Source: https://flic.kr/p/987JDV COMMUNICATE THE VISION
  28. 28. PROVIDE TRAINING TO EVERYONE Source: https://flic.kr/p/fJ5esB
  29. 29. Source: https://flic.kr/p/5YWuWk FUND TECHNICAL ENABLERS
  30. 30. CARVE OUT TIME FOR INNOVATION Source: https://flic.kr/p/iQwCqW
  31. 31. PROTECT THE TEAMS Source: https://flic.kr/p/7NzjGg
  32. 32. LET GO & TRUST THE TEAM
  33. 33. Source: https://flic.kr/p/7CvwdN •  Tap into your empathy •  Be a friendly ear •  Encourage and enable learning •  Help them display vulnerability •  Facilitate their transition to their new role – Supporting the people that do the work THAWING THE “FROZEN MIDDLE”
  34. 34. “…they are people too, they are just stuck in the system” – Jim Benson on Middle Management
  35. 35. Em Campbell-Pretty Partner, Context Matters @PrettyAgile www.prettyagile.com au.linkedin.com/in/ejcampbellpretty/ em@contextmatters.com.au WANT TO KNOW MORE? Check out my blog: •  Advice for coaches on “dealing with” management: http://bit.ly/FrozenMiddle •  Book Clubs at work - Are you serious? http://bit.ly/AgileBookClub •  Leading Through Vulnerability: http://bit.ly/LeadingVulnerability •  Bubble Up: http://bit.ly/agilebubbleup •  Lean Coffee: http://bit.ly/AgendalessMeeting •  An Agile Team of Agile Leaders: http://bit.ly/AgileTeamOfLeaders •  Train everyone: http://bit.ly/TrainEveryone Note: all links are case sensitive

×