AN EMBASSY SERVICES NEWSLETTER Vol 9 JULY 2015
360 SERVICES. 365 DAYS
For the first time, Embassy Services has stepped outside the
Embassy Group portfolio by taking up operations of four of
Blackstone’s business parks in Pune and Noida. This is a
significant step for us as we now have an opportunity to
prove our mettle outside of our comfort zone. Another
milestone is in securing our first contract in the Facilities
Management vertical. We are confident that through these
initiatives we will be able to deliver more value to our clients
In June, we hosted the honourable Chief Minister of
Karnataka, Mr. Siddaramaiah at Embassy Manyata
As a group, Embassy has always looked to contributing
positively to our environment. On June 5th, World
Environment Day this year, we reiterated our commitment by
celebrating the day with a lot of fanfare across our
properties. The active participation of clients has reaffirmed
our belief in being able to succesfully take our community
along with us as well.
We hope you have enjoyed reading this newsletter as much
as we have enjoyed the past quarter. Do share your
feedback with us.
PRADEEP LALA, CEO Embassy Services
“A thing well begun is half done” – this adage will always
hold true and is no different for your company as well. This
new financial year has brought in a few firsts for your
company and we are hoping these will be just the beginning
of what promises to be exciting times for Embassy Services.
Embassy Manyata Business Park was indeed privileged to
host the Honourable Chief Minister of Karnataka, Shri.
Siddaramaiah in the last week of June. He was welcomed by
Embassy’s senior management including Mr. Rajesh Bajaj,
CM VISITS EMBASSY MANYATA
Mr. Pradeep Lala and Mr. Mike Holland.
Shri. Siddaramaiah was gracious enough to spend time with
the team and listened to the contributions made by the
Embassy Group to the State of Karnataka.
MOVES TO EMBASSY
BMTC MD DR. EKROOP CAUR MEETS THE
COMMUTERS AT EMBASSY MANYATA
It has been in the news for quite some time and this project
is finally one step closer to reality. Flipkart, the bellwether of
the rapidly growing Indian e-commerce industry has signed
up with the Embassy Group to lease two million sft of space
at Embassy TechVillage over the next two years. In June,
nearly 2000 Flipkart employees moved to a 2.3 lac sft
incubation space. In addition to the seating space, this area
includes a multi-purpose cafeteria and a mechanised
basement car parking facility that can accommodate 350
cars. Embassy Services has actively worked with the projects
team to ensure a smooth base building transition and also
facilitated the client during the fit out period. A strong team
consisting of M&E, housekeeping and security personnel
was deployed 24/7 to manage this important project.
On 23rd June, 2015, the MD of Bangalore Metropolitan
Transport Corporation, Dr. Ekroop Caur visited the campus
of Embassy Manyata Business Park. Our partnership with
BMTC Volvo services is in place for more than 5 years now.
We started with just about 30 buses and have now scaled up
to 78 buses travelling more than 7500 kms per day carrying
3000+ park employees.
Wells Fargo, one amongst the world’s
leading names in banking, has started
operating out of Embassy TechVillage from
June 2015. They have taken a 350 seat
incubation space of 57000 sft and will move
into a 600,000 sft space eventually.
Dr. Ekroop Caur took time out from her busy schedule to
interact with the commuters, explaining the road map of this
service and addressed their concerns as well. The session
was attended by a large number of enthusiastic commuters.
We believe such a platform will afford the city’s civic and
government bodies a better insight into the challenges faced
by our users and thus contribute to improved services.
EMBASSY GROUP PROVIDES SCHOLARSHIP
TO GOVERNMENT SCHOOL STUDENTS
Embassy Group handed over scholarship cheques to 68
students of the Government Kannada Model Primary
School, Sarvagna Nagar, Cox Town. This was on the
occasion of the students passing their 10th standard SSLC
exams. The top 4 students were presented a laptop each for
their exemplary performance.
Embassy strongly believes in developing social infrastructure
to enhance the quality of life of communities around
locations where the Group has its presence.
World Environment Day 2015 was jointly hosted by the
leadership teams of Embassy Group, Embassy Office Parks
and Embassy Services.
Park users from over 30 companies including IBM,
Cognizant, Alcatel Lucent, Microsoft, Sony, Cisco and many
more of our client organizations joined us to celebrate
World Environment Day 2015.
Across our parks over 2000 enthusiastic park users joined
the Embassy and client leadership teams in planting of
saplings and engaging in a host of other environment
friendly activities. Through this program we adopted 1700
plants within Embassy Office Parks, as a mark of our
commitment to a cleaner, greener tomorrow. 1000 free
saplings along with manure in recyclable paper bags were
also distributed to the participants as part of the
There was also a green corner at Embassy Manyata where
around 10 organizations who sell green goods or services
were given space to showcase their products to the park
As an organization, we are committed to preserving our
environment through our year-round activities. Celebrations
like these reiterate our dedication to the community we live in.
On April 18th, 15 young-at-heart operational team
members from Embassy TechZone embarked on a 30 km
cycling trip from the Park to Kusegaon Dam. The entire trip,
completed in 3 hours, re-emphasised yet again, how much
fun and healthy exploring nature on bicycle can be.
Furthering our commitment to promoting a healthier lifestyle
we have also installed a few bicycle stands in the campus to
support other employees who cycle to work. We are hopeful
that this small step of ours will go a long way in promoting
an eco-friendly commute to work.
At Embassy TechZone, Pune, we are revamping our rain
water harvesting systems to ensure that this scarce resource
is utilized optimally. This project, with a storage capacity of
625,000 cubic litres, is well underway and is expected to be
completed on time, to be productive this monsoon itself.
WORLD ENVIRONMENT DAY
RAIN WATER HARVESTING
FIT TO WORK – BIKE TRIP
AND BICYCLE STANDS
A large part of the Embassy education initiative is focused
on identifying basic needs that are lacking in some of the
government schools today and thereafter provides basic
support like teachers, uniforms, writing material, computer
education and daily maintenance services. Embassy Group
in collaboration with an NGO called Colours of Life has
undertaken to support the annual needs of 10 institutions
which cover the education needs of over 2000 pupils, there-
by enhancing their education.
COUNTER TERRORISM DRILL AT EMBASSY MANYATA
EMBASSY SERVICES ENHANCES ITS
SCOPE OF OPERATIONS
A counter terrorism mock drill was carried out by the
GARUDA FORCE of Karnataka Police in K Block of Embassy
Manyata Business Park on 24th April 2015. The event was a
joint effort by IBM, Embassy Services & the GARUDA
A real life simulation drill was carried out to test the
preparation level of the internal security team. This included
a series of Bomb blasts in K Block, hostage scenario, arrival
of the Garuda Force, briefing the teams of the Garuda Force
by the Force Commander, counter terror operations by the
team resulting in killing of the terrorists and rescue of
The drill ended with K Block being declared safe and a
demo of ‘slithering’ by the Commandos to the participants.
The support given by the Embassy Services security team has
been commended by the IBM team
This quarter is one of firsts. In the previous newsletter, we
mentioned that we have started a new vertical of Facilities
Management. While we are building the capabilities
internally, we have secured our first contract with Marquardt
India at Embassy TechZone, Pune. We now manage the
housekeeping, technical and security requirements of their
20,000+ sft of space. We have the confidence that our PM
and FM services will complement each other and we will be
able to deliver excellent service to our clients.
April 1 2015 will be remembered as a watershed day in the
history of Embassy Services. For the first time, we have
moved outside the folds of the Embassy Group and ventured
into other business opportunities. In this quarter, we have
started operations at the Oxygen Business Park, Noida and
Neo Pro, Pune covering nearly 3 million square feet of
space. We have also begun the transition for The Galaxy,
Noida and The Quadron, Noida.
Our operation scope covers all aspects of operations
including M&E, soft services and security.The clients at these
parks have access to our operational helpdesk Embassy
360 which ensures that all issues that may arise are
addressed swiftly and transparently.
As we take these important steps towards our long-term
growth objectives, we want to reiterate our commitment of
service excellence to all our clients.
FACILITY MANAGEMENT OPERATIONS AT
MARQUARDT, EMBASSY TECHZONE, PUNE