Embassy Services April 2015 Newsletter: 365 Degrees
AN EMBASSY SERVICES NEWSLETTER Vol 8 APRIL 2015
360 SERVICES. 365 DAYS
During these two years, our area under management has
grown significantly, we have introduced new and improved
processes, strengthened our team both quantitatively and
qualitatively, had a more defined brand identity, won
several awards and much more.
This isue is special as we are announcing two new services
for our clients. We have set up the integrated facilities
management vertical to cater to the growing demand from
our clients. We have also launched Embassy Plus
(www.embassyplus.in) a community portal for the users of
our property. You can read about these in greater detail in
the next few pages.
As has become the ritual in the last few years, this year as
well Embassy Services won the best ornamental garden
award in the annual Republic Day Mysore Horticulture
Society garden competition.
In this issue, we would also like to acknowledge one of our
key business partners TCFM who have been associated with
us for more than 4 years now.
I hope you enjoy the updates and please do share your
valuable feedback with us by writing to
PRADEEP LALA, CEO Embassy Services
Welcome to the first newsletter of FY 2015-16. I am
immensely proud to bring to you the eighth consecutive
quarterly newsletter which, not coincidentally, coincides with
a strong phase of growth for Embassy Services. I am glad
that we have been able to share with you our successes and
achievements during the last two years whilst receiving
strong support from various quarters.
Republic day is one day of the year, when the pomp and
efficiency of our security team can be seen in full flow. This
year, the team at Embassy Manyata Business Park put on a
great show of strength and fitness through an elegant
REPUBLIC DAY CELEBRATION
Embassy Services felicitated some of the guards and
supervisors for the excellent work done over the year. This
was also a chance to allow them to let their hair down and
they did so with a series of fun games such as slow cycling
race and tug of war. Prizes were awarded to the winners.
EMBASSY SERVICES WINS THE BEST ORNAMENTAL
GARDEN AWARD ... AGAIN!
KUNAL GANJAWALA FLOORS THE EMBASSY
LIFE LANE INITIATIVE – SEE AMBULANCE MOVE LEFT
Embassy Services won the award for the Best Ornamental
Garden at the Mysore Horticulture Society garden
competition held in January 2015 at Lalbagh Botanical
Gardens. We received this award for excellence in
landscaping, while facing stiff competition from more than
89 private and government organizations. The award, won
by us for the 4th consecutive year, bears testimony to the
efforts put in by our team over the years in ensuring a
beautiful and serene environment for our park users.
Living in a big metropolitan
city, we often times chance
upon ambulances stuck in the
traffic jams while we sit in our
vehicles worrying about the
patient’s health and maybe in
our effort to give way, end up
adding to the chaos on the
road. Life Lane India, a NGO
started by a group of
Monsanto employees based
out of Embassy Manyata
Business Park decided to do
Those under the impression that Embassy Services is an ‘all
work and no play’ organization would be pleasantly
surprised to know that we thoroughly enjoyed hosting the
famous Bollywood singer – Kunal Ganjawala at the
Embassy Services office. He was in Bangalore for a
promotional visit and despite his busy schedule, took time
out to spend with the Embassy Services team. Needless to
mention, that having such a talented personality in our
midst was pure delight. He was also gracious enough to
leave a signed memento which proudly adorns the Embassy
Services office now.
something about it. They
came up with the concept of
“See Ambulance, Move Left”.
This is a simple, yet powerful
message which can
potentially save many lives
which would earlier have
been stuck in traffic awaiting
specialized medical attention.
On 5th March, more than 20
volunteers from Life Lane
India assembled at the
Escape Food court in Embassy
Manyata Business Park and
through flash mobs and
“nukkad nataak” initiated
spreading awareness about
this message. Vehicle stickers
were also distributed at the
event venue which saw
around 500 park users
assemble to witness the event.
We hope that this effort by Life
Lane India will reach to a
wider cross section of people.
EMBASSY SERVICES STARTS
THE INTEGRATED FACILITIES MANAGEMENT VERTICAL
We have been the leaders in the property management
industry for more than 20 years now with our portfolio
spanning 30 million square feet of commercial, residential,
retail and education spaces.
During our frequent interactions with clients, there has
always been a constant demand for better quality and more
reliable facility management services. Over the last few
months, we delved deeper into this opportunity and have
As part of the rebranding exercise at Embassy Services, we
have rolled out new uniforms for our ground staff.
The new orange coloured jacket is made of reflective
material with the Embassy Services logo on the back. The
new look is designed with the aim of ensuring a sense of
uniformity and belongingness within the team. This new
uniform will ensure that our team is easily identifiable while
working on the premises and therefore more approachable.
We have taken another significant step in enhancing the
security at Embassy Manyata Business Park by introducing a
dog squad consisting of two trained sniffer dogs and two
This team will be stationed 24X7 at the premises. The
primary task of this squad is explosive detection, sanitize
basements and threat locations and respond to
emergencies. They will act as deterrents to any untoward
activities and also add to the increased security levels of the
EMBASSY SERVICES GROUND
TEAM GETS NEW UNIFORM
DOG SQUAD AT EMBASSY
MANYATA BUSINESS PARK
realized that we are in a unique position, given our strong
expertise and lineage, to add value is this field.
It is in this context that we have set up the Facilities
Management vertical with an experienced team in place.
Being the property management experts we bring to the
table not only experience from our established processes
and practices but strong execution skills to move fast and
deliver quickly. We look forward to inform you in our next
newsletter about the progress made.
PARTNER PROFILE - TCFM
EMBASSY GROUP REBUILDS COX TOWN
GOVERNMENT KANNADA MODEL PRIMARY SCHOOL
Our clients would now be familiar with our engineering
services partner TCFM (Thermo Control Facilities
Management). TCFM is redefining Integrated Facility
Management by taking care of customer facilities and assets
with latest technologies, the best practices and process;
thereby reducing operation costs and improving life cycles
of equipment, and therefore enabling companies to
concentrate on their core business.
The TCFM team consists of people equipped with superior
technical knowledge, leadership skills, hands-on experience
and efficient with years of experience in the routine
operation and maintenance. TCFM management team are
members of CFMI, IFMA, ISHRAE and ISLE. This, combined
with systems and process imparted from their European
partners helps to achieve goals and growth. TCFM in India,
within a short span of three years have grown to more than
a thousand employees which reflects highly on their
TCFM on working with Embassy Services: “True certainty of
success comes from working with a partner you trust, to
Embassy Services is proud to welcome
Lowe’s Services India at Embassy
Manyata Business Park. Lowe’s Services
India is a Global Innovation Center as
an expansion of Lowe's analytics
capabilities, with ONE team in
MULTIPLE locations, working together in
service to the customer. With GIC-B,
Lowe’s is positioning itself for a stronger
future as an Omni-channel company - a
stronger future of helping people love
where they live.
Their office spread across 3 floors in the
Mountain Ash building has unique
features such as energy efficient
workstation with occupancy sensors,
On 7th January, 2014, the rebuilt Govt. Kannada Model
Primary School, Cox Town, located at Sarvagna Nagar,
Bangalore was opened on by guests-of-honour Mrs. Raj
Virwani, representing Embassy Group, Mr. Mohammad
Mohsin – Commissioner of Public Instructions, Mr. Ramesh –
Block Education Officer, Cox Town and Ms. Vinisha Nero,
MLA, Government of Karnataka. The event was attended by
government officials, the principal, teachers and students of
the school as well as parents from the local community and
members of Colours of Life.
Prior to the reconstruction, funded by Embassy Services, the
student strength was approximately 150. With the new
building, the school aims to improve the student capacity.
This initiative is part of Embassy Group’s focus on education
and support to over 10 government schools in the city
covering close to 3000 children.
CLIENT PROFILE – LOWE’S
acoustically structured open ceiling,
highly structured innovative
collaboration areas and much more.
The entire office is designed to bring out
the best from all team members which
ensures collaboration, flow of
communication and highlights the
power of “We”.
Lowe’s on Embassy Services: “Embassy
Services has been a very good associate.
They are available, supportive and
innovative whenever we need them. It’s
been a good partnership and we look
forward to it continuing in the future”
provide the insight, support and expertise that will thrust
your business forward. TCFM is happy to partner with
Embassy Services to operate and maintain their properties in
Embassy Services acknowledges the contribution of TCFM in
our growth and is looking forward to a growing together in
a fruitful partnership.