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How to Face Telephonic Interviews


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How to Face Telephonic Interviews
How to Face Telephonic Interviews

Published in: Career, Business, Technology
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How to Face Telephonic Interviews

  1. 1. LOGO How to FaceHow to Face Telephonic InterviewsTelephonic Interviews
  2. 2. TelephonicTelephonic InterviewsInterviews Most of the job interviews are over telephone in Consulting with few exceptions especially these days for variety of reasons and one of big one is the bad image that was created … Anyways, if you have never faced a telephone interview it could be nervous and it can be tricky. You might forget some basics. The following slide will explain some basic things you need to do and you should be prepared with in facing a telephone interview.
  3. 3. How to Face Interview  Very basics overlooked by many  What should you have with you  How to arrange your stuff  How to talk on Phone  How to greet , address and end conversation  What to talk in between  Final important thing
  4. 4. Very basics overlooked by many First and foremost important thing is you have to have a GOOD phone. Many do not realize the importance. Get a good cell phone with speaker capability. It helps you to focus on stuff instead of holding it. You can also use headset if you like, it is as good as speaker phone.
  5. 5. What should you have with you Have hard copies of your resume. Many think, I have computer why do I need it…Just imagine, if your computer crashes or hangs when you are in call, you are screwed ! As I said in previous post, have hard copies of the Business scenarios, if you have created any, to be able to refer and answer. You need to have a computer with you with internet connection
  6. 6. How to arrange your stuff Might sound too much, but guess what, you might need it based on your experience level and how confident you are…if you have too much stuff and less experienced, you better arrange them. You can do it by having book mark labels, just like you did for visa interview. Labeling or arrangement can be based on project or topic related to requirement.
  7. 7. How to talk on Most of the internationals and especially people from subcontinent talk very fast. Americans cannot understand your English if you talk fast. I know, we all are excited and tell our stuff if we know the answers, but calm down !Talk slowly… slowly….but not with low voice .Usually, the people who call you will be using speaker phone most of the times. So, you have to talk loud, but slow!
  8. 8. How to greet , address and end As soon you pick up the phone, greet and say Good morning and try to say their name. like, “Hi John or Hi Rachel, How are you all doing ?”. Never call anyone by ‘Sir’. Address them by their first name or you can use Mr. or Ms. and use their last name. If you have a long name, you can say them, you can call me by… say the name that is something shorter. Once the interview is done, you have to greet them and say “Thank you for the call” and say if you like the call and you think was successful “I am excited about the opportunity and looking forward for your feedback “.
  9. 9. What to talk in Once done greeting, instead of jumping to topic right away, just ask them instead something like, “How is weather like there ?”Weather is something everyone care about or complain about here …like with snow, rain, wind, sunny and hot…etc. You can add your conversation too. You can ask about something that was significant with the company, like “You company stock is doing great, how are you all able to do that in this tough economy ?”. Try to be casual, you do not need to be afraid of them.
  10. 10. Final important We all think, when the client calls, I will read this from the paper and it is on my computer too, I do not need to learn it…But, the reality is, the questions are asked so randomly and quickly and you do not always have time to think or look up. So, you better know your stuff and be confident. Never panic. DO NOT Stutter. TALK SLOW !
  11. 11. Thank YouThank You Contact at