SlideShare a Scribd company logo
1 of 11
Visit www.EmailDelivered.com for Email Marketing and Deliverability Tips, Tools, & Training
1. Infrastructure Issues
(incorrect SPF
records, modification to
your server without
updating, etc.)
2. Sender Reputation
3. Content (Spam
Filtering)
Visit www.EmailDelivered.com for Email Marketing and Deliverability Tips, Tools, & Training
• The type of messages
being sent
Visit www.EmailDelivered.com for Email Marketing and Deliverability Tips, Tools, & Training
• Your subject line
• The body copy of the
email
• End user feedback
over time
• "From" addresses
Visit www.EmailDelivered.com for Email Marketing and Deliverability Tips, Tools, & Training
Type of Message
Being Sent:
Updates and transactional
emails are less likely to wind up
in the spam folder than
marketing messages or
newsletters.
Subject Line:
Take a look in your spam folders and
scan the subject lines. Consider avoiding
patterns that you see there.
Visit www.EmailDelivered.com for Email Marketing and Deliverability Tips, Tools, & Training
Body Copy:
Your message is compared to
millions of email messages the
ISP receives. If your messages
have patterns similar to OTHER
types of messages that the ISPs
have determined are
"spam", then your message may
be blocked as well.
Visit www.EmailDelivered.com for Email Marketing and Deliverability Tips, Tools, & Training
For instance, if you use Gmail, take a look in the spam folder…You may find
“reasons” such as: “It contains content that’s typically used in spam
messages.” or “It’s similar to messages that were detected by our spam
filters.”
Body Copy:
Domains WITHIN your email
messages could be causing
issues as well.
- URLs in Content
- Destination URLs (if you’re
using tracking links)
- URLs in Message Headers
- URLs in Unsubscribe links
- Etc.
Visit www.EmailDelivered.com for Email Marketing and Deliverability Tips, Tools, & Training
Body Copy:
Don’t forget to check your HTML
code ;-)
Visit www.EmailDelivered.com for Email Marketing and Deliverability Tips, Tools, & Training
User Feedback Over Time:
This can either be specific to your
messages or feedback for all messages
received at the ISP
Are they sending similar messages to the
spam folder? Are they marking similar
messages in the spam folder as “not
spam”?
Visit www.EmailDelivered.com for Email Marketing and Deliverability Tips, Tools, & Training
Visit www.EmailDelivered.com for Email Marketing and Deliverability Tips, Tools, & Training
From Addresses:
From domains AS WELL AS specific
email addresses at those domains.
FOR MORE ON Why your Email is Going to Spam, visit
http://www.emaildelivered.com/email-marketing-
tips/why-is-my-email-going-to-spam
Download this information in: :
Infographic | PDF Guide
Visit www.EmailDelivered.com for Email Marketing and Deliverability Tips, Tools, & Training

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Why Is My Email Going to Spam?

  • 1. Visit www.EmailDelivered.com for Email Marketing and Deliverability Tips, Tools, & Training
  • 2. 1. Infrastructure Issues (incorrect SPF records, modification to your server without updating, etc.) 2. Sender Reputation 3. Content (Spam Filtering) Visit www.EmailDelivered.com for Email Marketing and Deliverability Tips, Tools, & Training
  • 3. • The type of messages being sent Visit www.EmailDelivered.com for Email Marketing and Deliverability Tips, Tools, & Training • Your subject line • The body copy of the email • End user feedback over time • "From" addresses
  • 4. Visit www.EmailDelivered.com for Email Marketing and Deliverability Tips, Tools, & Training Type of Message Being Sent: Updates and transactional emails are less likely to wind up in the spam folder than marketing messages or newsletters.
  • 5. Subject Line: Take a look in your spam folders and scan the subject lines. Consider avoiding patterns that you see there. Visit www.EmailDelivered.com for Email Marketing and Deliverability Tips, Tools, & Training
  • 6. Body Copy: Your message is compared to millions of email messages the ISP receives. If your messages have patterns similar to OTHER types of messages that the ISPs have determined are "spam", then your message may be blocked as well. Visit www.EmailDelivered.com for Email Marketing and Deliverability Tips, Tools, & Training For instance, if you use Gmail, take a look in the spam folder…You may find “reasons” such as: “It contains content that’s typically used in spam messages.” or “It’s similar to messages that were detected by our spam filters.”
  • 7. Body Copy: Domains WITHIN your email messages could be causing issues as well. - URLs in Content - Destination URLs (if you’re using tracking links) - URLs in Message Headers - URLs in Unsubscribe links - Etc. Visit www.EmailDelivered.com for Email Marketing and Deliverability Tips, Tools, & Training
  • 8. Body Copy: Don’t forget to check your HTML code ;-) Visit www.EmailDelivered.com for Email Marketing and Deliverability Tips, Tools, & Training
  • 9. User Feedback Over Time: This can either be specific to your messages or feedback for all messages received at the ISP Are they sending similar messages to the spam folder? Are they marking similar messages in the spam folder as “not spam”? Visit www.EmailDelivered.com for Email Marketing and Deliverability Tips, Tools, & Training
  • 10. Visit www.EmailDelivered.com for Email Marketing and Deliverability Tips, Tools, & Training From Addresses: From domains AS WELL AS specific email addresses at those domains.
  • 11. FOR MORE ON Why your Email is Going to Spam, visit http://www.emaildelivered.com/email-marketing- tips/why-is-my-email-going-to-spam Download this information in: : Infographic | PDF Guide Visit www.EmailDelivered.com for Email Marketing and Deliverability Tips, Tools, & Training

Editor's Notes

  1. Option 1: The game has changed and you simply can't do that. The ISPs are looking at engagement rates to determine where to place your emails. That's why some email providers are FORCING their customers to engage their subscribers or lose them (Yes, a well known provider has stated that they are purging all subscribers that haven't opened an email in 4+ months).Option 2: So, the only real option is to "re-engage" your subscribers. A re-engagement campaign is nothing more than bringing back to life subscribers that haven't been opening your emails and getting rid of your dead weight (those folks that are no longer interested in what you have to say).
  2. Option 1: The game has changed and you simply can't do that. The ISPs are looking at engagement rates to determine where to place your emails. That's why some email providers are FORCING their customers to engage their subscribers or lose them (Yes, a well known provider has stated that they are purging all subscribers that haven't opened an email in 4+ months).Option 2: So, the only real option is to "re-engage" your subscribers. A re-engagement campaign is nothing more than bringing back to life subscribers that haven't been opening your emails and getting rid of your dead weight (those folks that are no longer interested in what you have to say).
  3. Option 1: The game has changed and you simply can't do that. The ISPs are looking at engagement rates to determine where to place your emails. That's why some email providers are FORCING their customers to engage their subscribers or lose them (Yes, a well known provider has stated that they are purging all subscribers that haven't opened an email in 4+ months).Option 2: So, the only real option is to "re-engage" your subscribers. A re-engagement campaign is nothing more than bringing back to life subscribers that haven't been opening your emails and getting rid of your dead weight (those folks that are no longer interested in what you have to say).