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Elmi Bester share her story of creating an innovative, collaborative approach to convening the KM community, employing the four principles at the Summit.
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SA Journal of Industrial Psychology; Vol 36, No 1 (2010), 9 pages. doi: 10.4102/sajip.v36i1.862 http://www.sajip.co.za/index.php/sajip/article/view/862