These are slides from the workshop presented by Ellen Gottesdiener and Andy Repton on August 8, 2019, at Agile Development 2019:
The first step for large enterprises transitioning toward a product-aligned and customer-focused operating model is to get shared agreement on this simple yet challenging question: "What is our product?"
Your answer is one of the most important ones you make. It powers all aspects of product development including product management roles, team organization, and product activities. The implications are vast and deep, especially in a large enterprise.
Based on ongoing work inside a large global technology infrastructure organization, Andy and Ellen provide techniques for enabling product development leaders and communities to define their product using an “outside-in”, customer-focused perspective—and do so with a product management mindset.
You will find the techniques we share useful, even for products that are mid-size or even smaller, because they help instill product-thinking and shared understanding.
On completion of the workshop, the learner will be able to
• Describe key principles—and their rationale—for defining your product
• Identify practical techniques to use in a product definition facilitated workshop
• Explain the mindsets and points of view that thwart product thinking, and ways to overcome them.
• Implement a collaborative process for helping people reflect, repeal, and reveal what their product is