©2012 by EliNext GroupBenefits of Mobile Apps for HotelsWell-established hotel brands clearly depict thatits insufficient ...
©2012 by EliNext GroupWhile being on the go modern travelers use their mobile devices toget hotel info right on their smar...
©2012 by EliNext Groupprovide a mobile solution for your hotel visitors in this tech-savvyworld. Mobile applications can b...
©2012 by EliNext Groupcompetitive advantage giving to your business a marketplacedifferentiation of a progressive travel s...
©2012 by EliNext GroupIndustries and Technology Areas:Industries: hospitality, tourism, travelingTechnology Areas: mobile ...
©2012 by EliNext GroupELINEXT GROUPWebsite: http://www.elinext.comEmail: info@elinext.comBlog: http://software-topics.comF...
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Benefits of mobile apps for hotels

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Well-established hotel brands clearly depict that it's insufficient for such industry as hospitality to enhance only service quality. It's vitally important to show authentic care for your clients and predict a priori their demands in order to obtain success.

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Benefits of mobile apps for hotels

  1. 1. ©2012 by EliNext GroupBenefits of Mobile Apps for HotelsWell-established hotel brands clearly depict thatits insufficient for such industry as hospitality toenhance only service quality. Its vitallyimportant to show authentic care for your clientsand predict a priority their demands in order toobtain success.
  2. 2. ©2012 by EliNext GroupWhile being on the go modern travelers use their mobile devices toget hotel info right on their smartphones. Moreover, the leading hotelspropose their visitors possibility to contact customer service, check-into guest rooms, change reservations or obtain GPS mapping whilethey are still in motion. Its not by accident:Figure 1: Predictions about the usage of mobile phones in futureSources: IDC, Gartner, PhoCusWright, GoogleThis is amply sufficient to show that mobile travelers use theirportable devices for travel planning and hotel research particularly inthe situation of last minute or impulsive bookings. So its wise to
  3. 3. ©2012 by EliNext Groupprovide a mobile solution for your hotel visitors in this tech-savvyworld. Mobile applications can become a real benefit that will helphoteliers improve guest satisfaction, increase revenues and loweroperating costs offering travel consumers powerful hotel search tools.Mobile applications can be indeed a unique partner that will help goahead thanks to positive service experience of your customers. Solets have a look at what a mobile application for hospitality is:1. Its an opportunity for hotels to reach their clients and receive moreguests and business travelers by simplifying traveling all over theworld2. Its the ability to create a trust-based relations with your customersthat helps meet your mobile guests requirements. By downloadingyour app customers let you know they are interested in your service.3. Its an additional resource to generate income and raise brandawareness allowing your potential clients to place the icon with yourbrand on their mobile screen.4. Its an attribute that can improve customer service and establish
  4. 4. ©2012 by EliNext Groupcompetitive advantage giving to your business a marketplacedifferentiation of a progressive travel supplier.5. Its an information source that supplies your visitors with the latesttravel news and useful information.6. Its a new channel that allows hotels to communicate in a perfectway with their target audience before, during and after their lodging.7. Its an additional marketing tool that allows to examine newmarketing techniques targeting your focus group.The beneficial contribution of hotel applications for on-the-go mobileusers is obvious. They can make spa reservations and add-ons, usemobile coupons, search for local restaurants and attractions, makesome purchases with the help of m-commerce solutions or be awareof special events at your hotel. So having developed mobileapplication for your hotel, be sure from among approximately equalaccommodation terms a modern customer will rely on a technicallyequipped hotel.
  5. 5. ©2012 by EliNext GroupIndustries and Technology Areas:Industries: hospitality, tourism, travelingTechnology Areas: mobile application development, iOS, iPhone,iPad, Android, tablet, BlackBerry, Windows Phone
  6. 6. ©2012 by EliNext GroupELINEXT GROUPWebsite: http://www.elinext.comEmail: info@elinext.comBlog: http://software-topics.comFacebook: http://www.facebook.com/elinextTwitter: https://twitter.com/elinextDelicious: http://delicious.com/elinextgroup Ireland office Marina House, Adelphi Quay Waterford, Republic of Ireland Phone: +353 (51) 347 477Belarus Development Center Vietnam Development Center155b Bogdanovich St. 37A Phan Xich Long St.220040 Minsk, Belarus Ward 3, Phu Nhuan DistrictPhone: +375 (17) 237 53 65 Ho Chi Minh City, Vietnam Phone: +84 (8) 3995 6849Suggested citation: EliNext Group.2012.“Benefits of Mobile Apps for Hotels”<http://www.elinext.com/benefits-of-mobile-apps-for-hotels>

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