Usability Testing In Agile Land by Eli Toftøy-Andersen XP2010

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Agile methodology is no excuse for not running usability tests. Users come in many colours and shape, so who should represent them? This presentation was given in Trondheim at XP2010.

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Usability Testing In Agile Land by Eli Toftøy-Andersen XP2010

  1. 1. Usability Testing in Agile Land<br />Eli Toftøy-Andersen, <br />Senior UserExperienceSpecialist, SteriaNorway<br />XP 2010<br />Flickr by: BananaDonuts<br />
  2. 2. usability testing + agile = true<br />Hva er en brukertest?<br />2<br />
  3. 3. Usability testing<br />3<br /><ul><li>what
  4. 4. why
  5. 5. how
  6. 6. learning</li></li></ul><li>4<br />usability test ≠ testing done by users<br />Flickr by: BananaDonuts<br />
  7. 7. 5<br />Userscome in manycolours and shapes<br />Flickr by: BananaDonuts<br />
  8. 8. Youare<br />not theuser<br />6<br />
  9. 9. 7<br />Whenyou’reworkingoncomplicated<br />problems…<br />
  10. 10. 8<br />… it’seasy to getcaught up by thedetails.<br />
  11. 11. |01.06.2010<br />Presentasjon for TV2<br />p9<br />Developers Versus ”Real” Users<br />COMPUTER SKILLS<br />Developer<br />Payswithcreditcard<br />Downloads<br />applications<br />Internet banking<br />Informationseeker<br />DOMAIN KNOWLEDGE<br />Weather junkie<br />Weatherindependent<br />Weatherinterested<br />Advanced<br />Expert<br />
  12. 12. 10<br />”Butwe have a Product<br />Ownerwhosayswhat<br />shewants….”<br />
  13. 13. Project User Representatives<br />11<br /><ul><li>Know toomuch
  14. 14. Know toolittle
  15. 15. The Stockholm syndrome</li></li></ul><li>Hva er en brukertest?<br />12<br />Don’t listen to Users<br />[…] <br />Watchthemwork<br />Usability guru, Jacob Nielsen <br />http://www.useit.com/alertbox/20010805.html<br />
  16. 16. For å lage systemer med god brukskvalitet<br />…. må vi teste systemene på dem som faktisk skal bruke dem<br />13<br />Flickr by: BananaDonuts<br />
  17. 17. 14<br />how<br />
  18. 18. CrashCourse in Usability Testing<br />15<br />1. Recruitusers<br />Userstoriy<br />As a < role><br />I wish <to do><br />So that <explanation><br />2. Findsomething<br />to test<br />5. Writesummary<br />and userstories<br />Taks 1<br />Imaginethatyoiuaregoing to…<br />Task 2<br />Howwouldyoupreceed to..<br />Task 3<br />Youarenowgoing to……<br />4. Execute<br />and observe<br />3. Plan the test<br />
  19. 19. 16<br />
  20. 20. The Test Room<br />17<br />
  21. 21. The ObservationRoom<br />18<br />
  22. 22. WhatDidWeGain?<br />Increasedmotivation<br />Learnhowtheusersthink<br />Decreased risk<br />19<br />Flickr by: BananaDonuts<br />
  23. 23. Introduksjon til brukertesting<br />p20<br />|6. juni 2007<br />INNSIKT<br /><ul><li>Usability testing</li></ul>givesinsights<br />Flickr by: BananaDonuts<br />
  24. 24. My advice<br />21<br /><ul><li>Putusability testing in the plan
  25. 25. Do it early
  26. 26. Someusability testing is betterthan none</li></ul>Flickr by: BananaDonuts<br />
  27. 27. 22<br />Flickr by: BananaDonuts<br />
  28. 28. Eli Toftøy-Andersen, Steria AS<br />Contactdetails<br />Eli Toftøy-Andersen<br />Senior UserExperienceSpecialist, Steria<br />eta@steria.no / @elitatt<br />Photo by: Ram Yoga<br />Flickr by: BananaDonuts<br />Flickr by sancocho.comwebzine<br />
  29. 29. Eli Toftøy-Andersen, Steria AS<br />Furtherreading<br />Rocket Surgery Made Easy <br />by Steve Krug<br />Whyyouonlyneed to test<br />with 5 usersby Jacob Nielsen<br />http://www.useit.com/alertbox/20000319.html<br />Wikipedia: Usability testing<br />http://en.wikipedia.org/wiki/Usability_testing<br />Designer iSmidigland– 10 tips tilnyeinnbyggereby Eli T-A<br /> http://tinyurl.com/smidigland (brukskvalitet.no)<br />Flickr by: BananaDonuts<br />

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