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Starting with value stream mapping and kanban - training slides (cc-by-sa)

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So you’ve heard about this Kanban thing and want to know where to start, or maybe you’ve been using it for a while and you want to know where to go. In this hands-on workshop, we’ll start at the very beginning and teach you how to build a Value Stream Map and use that to define your initial Kanban and WIP limits. If these terms don’t make sense to you, then you need to come along for a fun interactive workshop.

Learning Outcomes:
* Value Stream Mapping (VSM): VSM is the (often overlooked) practice of defining the functional steps in common business processes and can be anything from IT to sales & marketing; it doesn’t matter. Attendees will learn how to model their business processes and create VSMs.
* Process efficiencies: How to calculate your process efficiency, Value Add (VA) and Non-Value Add (NVA) time and why that’s important. In brief, your VA time is defined as the average time spent actively working on a task in the process, NVA is the average time spent between each process step and you can calculate your process efficiency by dividing your VA with your total time (that is VA+NVA).
* Align your VSM to your Kanban: Track the flow of work through your VSM on your Kanban wall
* Learn how to use your VSM, team size and process efficiency to calculate your initial WIP
* Learn how to embed a culture of continuous improvement (Kaizen) through the use of retrospectives and common lean metrics

Published in: Business
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Starting with value stream mapping and kanban - training slides (cc-by-sa)

  1. 1. EvanLeybourn STARTINGWITHVSM & KANBAN Apracticalworkshoponvaluestreammapping&WIP Starting with Value Stream Mapping and Kanban by Evan Leybourn is licensed under a Creative Commons Attribution-ShareAlike 3.0 Australia License <http://creativecommons.org/licenses/by-sa/3.0/au/>
  2. 2. Evan Leybourn lean / agile business leader and author Singapore @eleybourn http://theagiledirector.com CLICK TO DISCOVER MORE
  3. 3. waterfall agile
  4. 4. Waterfall (Incrementing) Agile (Iterating) Images with thanks from Jeff Patton:
  5. 5. individualsand interactions overprocessesandtools
  6. 6. working software overcomprehensivedocumentation
  7. 7. customer collaboration overcontractnegotiation
  8. 8. responding to change overfollowingaplan
  9. 9. 1. eliminate waste 2. amplify learning 3. decide as late as possible 4. deliver as fast as possible 5. empower the team 6. build integrityin 7. see the whole
  10. 10. mura: unevenness muri: overburden muda: waste understandingwaste
  11. 11. the7wastes transport inventory motion waiting overproduction over processing defects
  12. 12. agilebusinessintelligence part 2: flow
  13. 13. valuestreammapping defines the ‘as-is’ steps & roles for each task
  14. 14. valueadd(va) time spent on outcomes for the customer
  15. 15. non-valueadd(nva) time spent between steps
  16. 16. 1. gather preliminary information 2. product quantity routing analysis 3. group customers and materials 4. sort product families by sequence 5. choose one value stream to start
  17. 17. 6. create an operations flow chart 7. walk the shop floor 8. collect the data 9. construct the vsm 10. summarize the data to get the big picture
  18. 18. identify, isolate and define the process
  19. 19. measure the average va and nva
  20. 20. calculate your process efficiency = (va / va + nva)
  21. 21. what is kanban (かんばん) workflow monitoring & visualisation
  22. 22. 1. visualise (card wall) 2. limit wip 3. manage flow 4. make policies explicit 5. feedback loops 6. improve collaboratively
  23. 23. kanbanifyyourvsm - merge 0’s - define board policies - calculate wip
  24. 24. workinprogress limit concurrent work and promote workflow
  25. 25. min throughput is usually= team size ifyourefficiencywas100%,howmany“x”couldyoudosimultaneously?
  26. 26. whatisyourtotalwip total wip = min throughput / efficiency e.g. 7/55% ~= 13 Assuming a software team a 7 (not pairing)
  27. 27. calculate%effortperstate % effort = state va / total va e.g. 4 / 14.5 ~= 28%
  28. 28. proportionwipbystate wip = total wip * % effort e.g. 13 * 28% ~= 4
  29. 29. proportionwipbystate design wip = 2 develop wip = 7 test wip = 4 deploy wip = 0 = 1
  30. 30. “pull” all ready tasksto wip limit pull
  31. 31. classofservice expedite fixed delivery intangible class
  32. 32. tasks with upstreamdependencies blocked
  33. 33. identify&resolvebottlenecks through low wip limitsand strictprocess flow
  34. 34. productionlevelling constant rate of flow through all states
  35. 35. cycletime average time to complete a task from start
  36. 36. leadtime average time to complete a task from request
  37. 37. progressmonitoring cumulative flow diagram statistical run chart burndown/up chart
  38. 38. plot delivered functionalityagainst duration effortvisualisation
  39. 39. cumulative flow diagram
  40. 40. bottleneck
  41. 41. poor flow
  42. 42. large wip
  43. 43. long lead time
  44. 44. plateau
  45. 45. plot cycle time against average durationvisualisation
  46. 46. cycle time run charts
  47. 47. process trend
  48. 48. process shift
  49. 49. extreme process variation
  50. 50. effortvisualisation plot delivered functionalityagainst velocity
  51. 51. velocity how much work can be delivered per iteration
  52. 52. burnup chart
  53. 53. burndown chart
  54. 54. discovery
  55. 55. scope creep
  56. 56. plateau
  57. 57. too many features
  58. 58. tracking epics
  59. 59. inspectandadapt kaizen (改善)
  60. 60. what went well? retrospective/qualitycircle
  61. 61. addactionabletaskstothebacklog what could be improved?
  62. 62. kaizenemphasises teamwork, discipline & morale
  63. 63. 1. do not send defective products to the subsequent process 2. the subsequent process comes to withdraw only what is needed 3. produce only the exact quantity withdrawn by the subsequent process 4. equalise, or level, the production 5. kanban is a means to fine tuning 6. stabilize and rationalize the process
  64. 64. http://agilebusinessmanagement.o rg - Case Studies - Articles - Community Join our Agile Journey
  65. 65. To learn more, check out Directing the Agile Organisation by Evan Leybourn available at Amazon and all good book stores CLICK TO DISCOVER MORE

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