EVAN LEYBOURN
AUTOPSY OF A
FAILED AGILE
PROJECT
Evan Leybourn
Lean / Agile Business Leader and Author
Melbourne, Australia
@eleybourn
http://theagiledirector.com
Project 1: Business Intelligence
Primary Cause of Failure:
Customer Engagement
SYMPTOM #1:
POOR
ENGAGEMENT AND
COMMUNICATION
SYMPTOM #2:
NO TRUST
BETWEEN
BUSINESS &TEAM
SYMPTOM #3:
LACK OF SUBJECT
MATTER EXPERTS
POORLY MANAGED
EXPECTATIONS
SYMPTOM #4:
MISUNDERSTANDING
BUSINESS VALUE
SYMPTOM #5:
‘A manufacturer is not through
with his customer when a sale is
completed. He has then only
started with his customer.’
- ...
PREVENTION #1:
DO YOU HAVE THE
RIGHT PRODUCT
OWNER?
PREVENTION #2:
HAVE YOU TRAINED
THE CUSTOMER &
PRODUCT OWNER?
PREVENTION #3:
ARE THERE CLEAR
AND AGREED
EXPECTATIONS?
Project 2: Telecommunications
Primary Cause of Failure:
Poor Planning
SYMPTOM #6:
CONFLICT BETWEEN
CUSTOMER AND
STRATEGIC WORK
SYMPTOM #7:
POORLY DEFINED
PROJECT GOALS
POORLY DEFINED
SUCCESS CRITERIA
SYMPTOM #8:
‘It is always wise to look ahead,
but difficult to look further than you
can see.’
- Winston Churchill, ~1960
PREVENTION #4:
IS THE SYSTEM
FRAMEWORK
AVAILABLE?
PREVENTION #5:
ARE THE GOALS
AND END STATE
CLEARLY DEFINED?
PREVENTION #6:
HAVE YOU PLANNED
THE INITIAL
ITERATIONS?
Project 3: Government
Primary Cause of Failure:
The Team
SYMPTOM #9:
POOR AWARENESS
OF THE WHY’S
BEHIND AGILE
SYMPTOM #10:
CHRONICALLY
UNDERSTAFFED
SYMPTOM #11:
MISSING REQUIRED
SKILLS
COMPETING
PRIORITIES
SYMPTOM #12:
SYMPTOM #13:
LOW TEAM
MORALE, TRUST
OR RESPECT
SYMPTOM #14:
POOR SUPPORT
FROM EXTERNAL
TEAMS (e.g. DBA)
SYMPTOM #15:
NOT DELIVERING
VALUE IN EACH
ITERATION
‘Treat your men as you would your
own beloved sons. And they will
follow you into the deepest valley.’
- Sun Tzu, ~6th Cen...
PREVENTION #7:
ARE YOU
RECRUITING FOR
AN AGILE TEAM?
HAVE YOU
FOCUSED ON
DEVELOPING TEAM
CAPABILITY?
PREVENTION #8:
PREVENTION #9:
CAN YOU POSTPONE
STORIES NEEDING
MISSING SKILLS?
IS YOUR TEAM
TRAINED IN AGILE?
PREVENTION #10:
Project 4: Information Management
Primary Cause of Failure:
Infrastructure
UNDER-
DEVELOPED
ARCHITECTURE
SYMPTOM #16:
SYMPTOM #17:
MISSING SUPPORT
DOCUMENTATION
SYMPTOM #18:
UNSTABLE
UPSTREAM
SYSTEMS & DATA
SYMPTOM #19:
POOR TEST TOOLS
AND DATA
‘Beautiful objects are wrought by
study through effort, but ugly
things are reaped automatically
without toil.’
- Democrit...
HAVE YOU BUILT
THE BASELINE
INFRASTRUCTURE?
PREVENTION #11:
PREVENTION #12:
DOES YOUR
INFRASTRUCTURE
SUPPORT
ITERATIVE WORK?
PREVENTION #13:
DO TEAMS MANAGE
THE DEVELOPMENT
ENVIRONMENT?
HAVE YOU
INVESTED IN
AUTOMATED TEST
TOOLS?
PREVENTION #14:
TO LEARN MORE, CHECK OUT
DIRECTING THE AGILE
ORGANISATION
BY EVAN LEYBOURN
AVAILABLE AT AMAZON AND ALL
GOOD BOOK STORES
CL...
Autopsy of a Failed Agile Project
Autopsy of a Failed Agile Project
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Autopsy of a Failed Agile Project

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If you like the ideas raised in this presentation, don't forget to check out my latest book, Directing the Agile Organisation (http://theagiledirector.com/book).

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Autopsy of a Failed Agile Project

  1. EVAN LEYBOURN AUTOPSY OF A FAILED AGILE PROJECT
  2. Evan Leybourn Lean / Agile Business Leader and Author Melbourne, Australia @eleybourn http://theagiledirector.com
  3. Project 1: Business Intelligence Primary Cause of Failure: Customer Engagement
  4. SYMPTOM #1: POOR ENGAGEMENT AND COMMUNICATION
  5. SYMPTOM #2: NO TRUST BETWEEN BUSINESS &TEAM
  6. SYMPTOM #3: LACK OF SUBJECT MATTER EXPERTS
  7. POORLY MANAGED EXPECTATIONS SYMPTOM #4:
  8. MISUNDERSTANDING BUSINESS VALUE SYMPTOM #5:
  9. ‘A manufacturer is not through with his customer when a sale is completed. He has then only started with his customer.’ - Henry Ford, 1922
  10. PREVENTION #1: DO YOU HAVE THE RIGHT PRODUCT OWNER?
  11. PREVENTION #2: HAVE YOU TRAINED THE CUSTOMER & PRODUCT OWNER?
  12. PREVENTION #3: ARE THERE CLEAR AND AGREED EXPECTATIONS?
  13. Project 2: Telecommunications Primary Cause of Failure: Poor Planning
  14. SYMPTOM #6: CONFLICT BETWEEN CUSTOMER AND STRATEGIC WORK
  15. SYMPTOM #7: POORLY DEFINED PROJECT GOALS
  16. POORLY DEFINED SUCCESS CRITERIA SYMPTOM #8:
  17. ‘It is always wise to look ahead, but difficult to look further than you can see.’ - Winston Churchill, ~1960
  18. PREVENTION #4: IS THE SYSTEM FRAMEWORK AVAILABLE?
  19. PREVENTION #5: ARE THE GOALS AND END STATE CLEARLY DEFINED?
  20. PREVENTION #6: HAVE YOU PLANNED THE INITIAL ITERATIONS?
  21. Project 3: Government Primary Cause of Failure: The Team
  22. SYMPTOM #9: POOR AWARENESS OF THE WHY’S BEHIND AGILE
  23. SYMPTOM #10: CHRONICALLY UNDERSTAFFED
  24. SYMPTOM #11: MISSING REQUIRED SKILLS
  25. COMPETING PRIORITIES SYMPTOM #12:
  26. SYMPTOM #13: LOW TEAM MORALE, TRUST OR RESPECT
  27. SYMPTOM #14: POOR SUPPORT FROM EXTERNAL TEAMS (e.g. DBA)
  28. SYMPTOM #15: NOT DELIVERING VALUE IN EACH ITERATION
  29. ‘Treat your men as you would your own beloved sons. And they will follow you into the deepest valley.’ - Sun Tzu, ~6th Century BCE
  30. PREVENTION #7: ARE YOU RECRUITING FOR AN AGILE TEAM?
  31. HAVE YOU FOCUSED ON DEVELOPING TEAM CAPABILITY? PREVENTION #8:
  32. PREVENTION #9: CAN YOU POSTPONE STORIES NEEDING MISSING SKILLS?
  33. IS YOUR TEAM TRAINED IN AGILE? PREVENTION #10:
  34. Project 4: Information Management Primary Cause of Failure: Infrastructure
  35. UNDER- DEVELOPED ARCHITECTURE SYMPTOM #16:
  36. SYMPTOM #17: MISSING SUPPORT DOCUMENTATION
  37. SYMPTOM #18: UNSTABLE UPSTREAM SYSTEMS & DATA
  38. SYMPTOM #19: POOR TEST TOOLS AND DATA
  39. ‘Beautiful objects are wrought by study through effort, but ugly things are reaped automatically without toil.’ - Democritus, ~4th Century BCE
  40. HAVE YOU BUILT THE BASELINE INFRASTRUCTURE? PREVENTION #11:
  41. PREVENTION #12: DOES YOUR INFRASTRUCTURE SUPPORT ITERATIVE WORK?
  42. PREVENTION #13: DO TEAMS MANAGE THE DEVELOPMENT ENVIRONMENT?
  43. HAVE YOU INVESTED IN AUTOMATED TEST TOOLS? PREVENTION #14:
  44. TO LEARN MORE, CHECK OUT DIRECTING THE AGILE ORGANISATION BY EVAN LEYBOURN AVAILABLE AT AMAZON AND ALL GOOD BOOK STORES CLICK HERE TO DISCOVER MORE

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