ICT LEADERS CONCLAVE: BRINGING GLOBAL     IDEAS IN LOCAL PERSPECTIVE                            Naveen Bhasin             ...
India Demographics          Current Status - 2011                      Expected Status - 2020• World’s Second Highest Popu...
Global Economic Comparison                                                             eindia.eletsonline.com             ...
Indian Diversity / Complexity• Multi-lingual: 22 Official Languages• Multi-religion, Multi-ethnic• Federal Structure: 35 S...
India – ICT Perspective          Current Status - 2011                           Expected Status - 2020• World’s Second Hi...
E-Governance in India – Current Status• More than a decade of implementation of various e-governance     initiatives• Plan...
Glimpses of a Purposeful Beginning• IT Connectivity                                  • Digitization of Records  • Project ...
The unanswered Paradigms Role of ICT in • Quality of Life for the Common Man? • Infrastructure and Systemic improvements? ...
Majority of Vision 2020 objectives of E-Governance would beachieved if only these initiatives are implemented andcascaded ...
Where are the Gaps?• Lack of Citizen involvement   • No Two-way information sharing   • Public not involved in formulating...
Many a times we believe that adopting best practicesfrom the globe is panacea for all difficulties.But the key question is...
Idea Management Framework                 Widespread                 Idea                 Integration              Generat...
Idea Generation        Current Status                                  Desired Status• No structured source of Idea       ...
Idea Evaluation       Current Status                                   Desired Status• Mostly done on a case to case      ...
Implementation & Monitoring       Current Status                                  Desired Status• Implementation is carrie...
Widespread Integration        Current Status                               Desired Status• Infrastructure for country wide...
Idea Generation for e-governanceSelecting a global Practice for creating largescale idea generation and public engagement....
Global Practice: Case for Social Media                                                             eindia.eletsonline.com ...
Social Media in China• With its population of 1.3 billion, China has more than 930 million mobile     users and an estimat...
Social Media: Other CountriesUSA Experience:• Popularity of social media got popularized after a winning election campaign...
Social Media – Case for India• Excellent tool for Government-People connect initiatives• Right platform available for Indi...
Social Media in India - Platform• Taking Aadhar Project (UID) as a base information, all citizen     accounts may be creat...
Social Media in India - Benefits• Integrated Platform for mass scale citizen engagement as well as     idea generation. As...
To Sum Up• By 2020, India would have 65% population < 35 years of age. This young India     is full of ideas which needs t...
We believe the roadmap for e-governance would be realized by2020. It may also happen that 2020 welcomes an altogetherdiffe...
THANK YOU            eindia.eletsonline.com
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Vision 2020- Reforming the Governance & Education Landscape in India & Strategies for the Future- Naveen Bhasin, CEO, SiS

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  • Young Population would mean more tech savvy, open minded population. This class would also demand services from the government.When the economy is growing, is our public governance system also keeping pace with it?
  • 1. India would be part of highest GDP growth rate club for the next 10 years/ By 2020, India would be one of the few countries in the world where there is a significant increase in both working population and retirees.
  • The diversity often makes it challenging for any system or process implementation on pan india basis.
  • Platform would be created by 2020 in both wired and wireless domain. What is the pace of application development to ride over it?
  • Out of the three, we would concentrate on the last one i.e. “Role of ICT in ensuring a mature e-governance model”.
  • These gaps are in addition to the geography related and demographics related challenges.
  • Vision 2020- Reforming the Governance & Education Landscape in India & Strategies for the Future- Naveen Bhasin, CEO, SiS

    1. 1. ICT LEADERS CONCLAVE: BRINGING GLOBAL IDEAS IN LOCAL PERSPECTIVE Naveen Bhasin CEO, SIS eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    2. 2. India Demographics Current Status - 2011 Expected Status - 2020• World’s Second Highest Population • One of the Top 5 Economies in the world• One of the Top 10 Economies • India version of “Baby Boomers”• Highest Working Population (Age owing to large young population between 15-60 years) • Matured infrastructure to take care• Two Decades of Liberalization and of domestic demand Globalization eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    3. 3. Global Economic Comparison eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    4. 4. Indian Diversity / Complexity• Multi-lingual: 22 Official Languages• Multi-religion, Multi-ethnic• Federal Structure: 35 States & UT• Multi-Party Governments• Multi-tiered Democracy• 240,000+ Local Bodies eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    5. 5. India – ICT Perspective Current Status - 2011 Expected Status - 2020• World’s Second Highest Mobile • Second Highest or Highest?? connections • Mobile penetration saturated – for• Tele-density has reached 100 in both voice and data usage urban areas; crossed 40 in rural areas • Connected India – both wired and wire-free• More than 48% of mobile subscribers are using data services • Data speeds to be comparable with the best-in-class available globally• Broadband penetration lower than (LTE / GPON etc.) most developed nations eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    6. 6. E-Governance in India – Current Status• More than a decade of implementation of various e-governance initiatives• Planning Commission had compiled a document “Vision 2020” in 2002 wherein e-governance was covered in detail• Various bodies and committees have been found for promoting e- governance in the country. It includes: • National Knowledge Commission (NKC) • National Institute of Smart Governance (NISG) • State Level initiatives eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    7. 7. Glimpses of a Purposeful Beginning• IT Connectivity • Digitization of Records • Project Drishtee (Pan India) • Project Bhoomi (Karnataka) • Project TARAhaat (Pan India) • Project e-Dhara (Gujarat) • E-gram Vishwagram (Gujarat) • Project CARD (Andhra Pradesh)• Citizen Government Interface (Multi • Utility Services Purpose) • E-Seva (Andhra Pradesh) • Project Web CITI (Punjab) • Project FRIENDS (Kerala) • Project MUDRA (Bihar) • Project E-City (Gujarat) • Project OLTP (Andhra Pradesh) • Information Centers • Project Swagat Online(Gujarat) • Gyaandoot (Madhya Pradesh)• Police • Lok Mitra (Rajasthan) • Project Aarakshi (Rajasthn) • Project Setu (Maharashtra) • Project eCops (Andhra Pradesh) • Project Swagat (Gujarat)• Public Transport: • Education & Health • Project FAST (Andhra Pradesh) • Vidya Vahini (Pan India; managed by an• Treasury Department: NGO) • Project Khazane (Karnataka) • HMIS (Gujarat) eindia.eletsonline.com Disaster Security & IT Telecom Convergence Health Data Centre Management Surveillance
    8. 8. The unanswered Paradigms Role of ICT in • Quality of Life for the Common Man? • Infrastructure and Systemic improvements? • Extent of e-governance? eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    9. 9. Majority of Vision 2020 objectives of E-Governance would beachieved if only these initiatives are implemented andcascaded in a structured manner till the last level eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    10. 10. Where are the Gaps?• Lack of Citizen involvement • No Two-way information sharing • Public not involved in formulating new initiatives• Lack of Common Platforms and Systems• Requirement Gaps: • Food vs. RTI • Employment vs. Utility Payment portal • Shelter vs. Digitized land records eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    11. 11. Many a times we believe that adopting best practicesfrom the globe is panacea for all difficulties.But the key question is, what do we do once we havean idea? How do we look at the whole framework foridea management? eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    12. 12. Idea Management Framework Widespread Idea Integration Generation Implementation Idea & Monitoring Evaluation eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    13. 13. Idea Generation Current Status Desired Status• No structured source of Idea • Large Scale idea generation Generation mechanism – global as well as• Idea originates either from Public local sector departments or adopted • Two-way information – feedback from Private Sector given to the person / entity from• Often triggered by Global where the idea originated Practices or Copy of some other • Participation and engagement success story with the idea beneficiaries is a• No real connect mechanism with must policy makers and beneficiaries eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    14. 14. Idea Evaluation Current Status Desired Status• Mostly done on a case to case • Time-bound, defined mechanism basis for idea evaluation • Accept / Reject feedback and• No uniform system for evaluation / reasons intimated to idea impact assessment originator • All aspects included in evaluation• Evaluation process often delayed (Economic, Social, Legal, Environ for want of multi-stage approvals ment, Technical etc.) eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    15. 15. Implementation & Monitoring Current Status Desired Status• Implementation is carried out by • Project Management body within the respective department / the government to implement ministry ideas and share status reports• Lack of professional management often causes time overruns / cost • Post implementation, initial overruns training and modifications also to• No established mechanism of be carried out by the same entity post-implementation monitoring• Many projects die a natural death • Idea originator to be kept always for want of culture alignment and in loop post implementation hand-holding eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    16. 16. Widespread Integration Current Status Desired Status• Infrastructure for country wide • Agencies like NKC, NISG etc. to adoption not ready be mandated for country wide adoption• No single agency responsible for • Uniform / Open source platform to managing innovation at a country be developed for managing multi- level lingual interfaces while having integrated database eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    17. 17. Idea Generation for e-governanceSelecting a global Practice for creating largescale idea generation and public engagement. eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    18. 18. Global Practice: Case for Social Media eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    19. 19. Social Media in China• With its population of 1.3 billion, China has more than 930 million mobile users and an estimated 485 million people online.• According to the Ministry of Culture, China had over 144,000 Internet cafes in 2010 with 163 million people using these cafes to get access to the Internet.• The leading micro-blogging services such as Sina and Tencent have seen hundreds of millions of registered users, while social networks such as Renren and Kaixin001 also have numbers in that vicinity.• More government officials and departments are using micro-blogging sites for communicating and engaging with citizens by sending communications.• The government is imposing identity compliance. Users must state their real identity or register their real name and ID from their national cards to create accounts on social media as well as when they register to log onto Internet cafes. eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    20. 20. Social Media: Other CountriesUSA Experience:• Popularity of social media got popularized after a winning election campaign of President Obama• US Govt. carried the phenomenon for all citizen connect initiatives• Proved extremely useful in the event of emergency e.g. Katrina, Irene etc.Egypt Experience:• Whole world saw the power of social media during recent Public unrest.Hong Kong Experience:• Last elections in Hong Kong was contested largely on social networking sites. Public opinion results on Facebook was quite similar to final electoral outcome. eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    21. 21. Social Media – Case for India• Excellent tool for Government-People connect initiatives• Right platform available for India considering the following • Mobile Penetration nearly 100% in urban areas, would cross 40% in Rural Areas by March 2012 • 48% of Subscribers are accessing data services • Facebook, Twitter and Linkedin all have 100 million plus subscribers in India• Government sponsored social networking site may prove to be an integrated platform for all innovation within the country eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    22. 22. Social Media in India - Platform• Taking Aadhar Project (UID) as a base information, all citizen accounts may be created in govt. sponsored social site• Website interface would be multi-lingual with a single database in the back-end. Language translation would happen OTF (On the Fly).• User login / access can be from Computers, Hand-held devices like tablets or mobile phones, or from info kiosks through biometric recognition• Each village Panchayat could be enabled with at least one information kiosk eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    23. 23. Social Media in India - Benefits• Integrated Platform for mass scale citizen engagement as well as idea generation. As it would be based on UID, it will be authenticated mode of access.• Platform can be integrated with other government databases for appropriate reference of other projects, policies, publications etc.• Idea could be taken forward with evaluation / implementation steps and originator could be informed on a continuous basis• It can also function as a spring board for all draft policies related comments before final implementation eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    24. 24. To Sum Up• By 2020, India would have 65% population < 35 years of age. This young India is full of ideas which needs to be systematically captured, synthesized and harnessed.• Although various projects have been rolled out in e-governance areas, large scale innovation required in man-machine interface, cultural fit, inter-operability of systems etc.• Idea generation and overall framework needs to have two-way communication mechanism and engagement with the beneficiaries.• Large scale social platform may be created for synthesizing ideas and taking it to the logical conclusion.• And, last but not the least, eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    25. 25. We believe the roadmap for e-governance would be realized by2020. It may also happen that 2020 welcomes an altogetherdifferent World in terms of technology and infrastructure.For example, who had heard of Facebook 10 years back? Weneed to remain flexible and agile in our approach. eindia.eletsonline.com Disaster Security &IT Telecom Convergence Health Data Centre Management Surveillance
    26. 26. THANK YOU eindia.eletsonline.com

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