<ul><li>PCS Technology / Kalpavruksh </li></ul><ul><li>One of the first Indian IT Companies  </li></ul><ul><li>Started in ...
Challenges faced: <ul><ul><li>“ they don’t understand our requirements” </li></ul></ul><ul><ul><li>“ I asked for one thing...
Practical stuff…  that works! <ul><li>CMMi does not solve these problems, but we need to… </li></ul><ul><li>Quick feedback...
Practical stuff…  that works…! <ul><li>Talk n Smile   </li></ul><ul><ul><li>No emails pls…  </li></ul></ul><ul><ul><li>Se...
Scandinavian Considerations <ul><li>The Scandinavian Training Program </li></ul><ul><ul><li>Orientation Program on Scandin...
www.e-asia.org Scandinavia Strategy
www.e-asia.org Scandinavia Strategy
www.e-asia.org
<ul><li>Tal fra trellis analyse </li></ul>www.e-asia.org
www.e-asia.org
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Kalpavruksh offshore experiences martin dommerby

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Kalpavruksh offshore experiences martin dommerby

  1. 1. <ul><li>PCS Technology / Kalpavruksh </li></ul><ul><li>One of the first Indian IT Companies </li></ul><ul><li>Started in the year 1983 </li></ul><ul><li>Headquartered in Mumbai </li></ul><ul><li>Publicly held on Bombay Stock Exchange since 1988 </li></ul><ul><li>27 offices across 7 countries </li></ul><ul><li>5,000+ employees globally </li></ul><ul><li>Offers end-to-end solutions to meet IT needs of customers </li></ul>www.e-asia.org
  2. 2. Challenges faced: <ul><ul><li>“ they don’t understand our requirements” </li></ul></ul><ul><ul><li>“ I asked for one thing and got something completely different and that too after a week” </li></ul></ul><ul><ul><li>“ don’t know what they are doing the whole day?” </li></ul></ul><ul><ul><li>“ we don’t need a lot of systems but need to track the output” </li></ul></ul><ul><ul><li>“ they say yes to everything!” </li></ul></ul><ul><ul><li>“ they never revert back with clarifications on time ” </li></ul></ul><ul><ul><li>“ I can’t plan my leaves even one week in advance…” </li></ul></ul>www.e-asia.org
  3. 3. Practical stuff… that works! <ul><li>CMMi does not solve these problems, but we need to… </li></ul><ul><li>Quick feedback loops </li></ul><ul><ul><li>Rehearsing back requirement understanding </li></ul></ul><ul><ul><li>Discussing ballpark estimates </li></ul></ul><ul><ul><li>Discussing the high level solution </li></ul></ul><ul><li>White boarding </li></ul><ul><ul><li>A virtual coordinator at onsite to list work given </li></ul></ul><ul><ul><li>Simple listing of work shipped offshore </li></ul></ul><ul><ul><li>Transparent display of resource availability in the weeks to come </li></ul></ul>www.e-asia.org
  4. 4. Practical stuff… that works…! <ul><li>Talk n Smile  </li></ul><ul><ul><li>No emails pls… </li></ul></ul><ul><ul><li>See each other atleast once every week </li></ul></ul><ul><ul><li>Only voice/video for estimates & solution interactions </li></ul></ul><ul><li>Chemistry matters </li></ul><ul><ul><li>It’s a People business </li></ul></ul><ul><ul><li>Discuss personal/chemistry problems openly </li></ul></ul>www.e-asia.org
  5. 5. Scandinavian Considerations <ul><li>The Scandinavian Training Program </li></ul><ul><ul><li>Orientation Program on Scandinavian Culture </li></ul></ul><ul><ul><li>Compare & Contrast ways of saying Yes and No </li></ul></ul><ul><ul><li>Pro-activity & Forthcoming expressions </li></ul></ul><ul><ul><li>Questioning at the right points </li></ul></ul><ul><ul><li>More Consultative approach than Followership </li></ul></ul>www.e-asia.org
  6. 6. www.e-asia.org Scandinavia Strategy
  7. 7. www.e-asia.org Scandinavia Strategy
  8. 8. www.e-asia.org
  9. 9. <ul><li>Tal fra trellis analyse </li></ul>www.e-asia.org
  10. 10. www.e-asia.org

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