Collaborative GovernmentHow Can Unified CollaborationTransform Government Operations ?Polycom –Presto Government TeamJP Pa...
Conversation TopicsHOW CAN UNIFIED COLLABORATIONTRANSFORM GOVERNMENT OPERATIONS? Trends and Challenges Collaborative Gover...
Collaborative GovernmentUnified Collaboration enables… THE COLLABORATIVE GOVERNMENT DELIVERS GREATER SERVICE, PERFORMANCE ...
Collaborative GovernmentPolycom Solutions enable… Location Liberation   Defy the boundaries of distance,   cost, time and ...
Collaborative Government           Defy the boundaries of distance, cost, time                National                    ...
Collaborative Government Value of Telepresence within an organizationROI OF TELEPRESENCE GOES BEYOND TRAVEL“Virtual meetin...
Collaborative GovernmentIndustry-Specific Applications for Government Departments   Citizen         Emergency            J...
Citizen Services         Polycom Solutions support your mission, team and operations                                      ...
Emergency Management           Polycom Solutions support your mission, team and operationsPLANNING                        ...
Justice Services        Polycom Solutions support your mission, team and operationsENTRY                                  ...
National Security          Polycom Solutions support your mission, team and operationsPREPARE                             ...
CITIZEN RELATIONSHIP MANAGEMENT                                                                                 4CI / EMER...
Collaborative GovernmentVideo Case Studies      Citizen                       Emergency                                Jus...
Collaborative GovernmentHorizontal Applications for Government Departments   Citizen         Emergency           Justice  ...
EDUCATION & TRAINING                                                                                                      ...
Collaborative GovernmentMission-Critical Applications powered by Polycom UC Intelligent Core                              ...
Collaborative GovernmentUnified Communication and Collaboration                                                           ...
Collaborative GovernmentLeveraging Industry‟s Ecosystem of Partners   Medical            Hardened                 Mobile  ...
Collaborative GovernmentGovernment Customers Worldwide     Citizen                 Emergency                 Justice      ...
Collaborative GovernmentSummaryTHE POLYCOM ADVANTAGE Defy Boundaries of Distance, Cost, Time and Organizational Silos Tran...
THANK YOU      eindia.eletsonline.com | Collaborative Government │ April, 2011 21                                         ...
COLLABORATIVE GOVERNMENTADDITIONAL INFORMATION                   eindia.eletsonline.com | Collaborative Government │ April...
COLLABORATIVE GOVERNMENTCUSTOMER CASE STUDIES…                eindia.eletsonline.com | Collaborative Government │ April, 2...
Collaborative Government UBIFRANCEApplication  Management meetings  Visual communication between employees  „Videoconferen...
Collaborative Government Jeollanam-Do Regional GovernmentChallenge   The provincial government wanted to improve its   cap...
Collaborative GovernmentOakland County, Michigan, USAChallenge• Overcrowded courts create dangerous, costly  logistical pr...
Collaborative GovernmentNew Mexico Metropolitan CourthouseChallenge     Providing communication mobility for      court e...
Collaborative GovernmentNATO - OTANChallenges  The need to consult and collaborate on issues  of common concern across hig...
COLLABORATIVE GOVERNMENTECOSYSTEM OF PARTNERS…               eindia.eletsonline.com | Collaborative Government │ April, 20...
Collaborative GovernmentWireless Voice - Applications Integration  Wireless Solutions    Polycom KIRK Solutions (DECT)    ...
Collaborative GovernmentWireless Voice - Real-Time Notification Solution   Real-time notification to groups and   individu...
Collaborative GovernmentHardened Enclosures – Secure Wall Units  Solution    Secure wall units with no exposed hardware   ...
Collaborative GovernmentMobile Video - Tactical HD Video Conferencing Mobile VTC System DTD-FR8002   Portable system for r...
Collaborative GovernmentMobile Video - Operational Video Mobile Communications   Live Field reporting and coordination   M...
COLLABORATIVE GOVERNMENTPOLYCOM SOLUTION ARCHITECTURES…                  eindia.eletsonline.com | Collaborative Government...
Citizen Services  Polycom Solution Architecture – National, Regional and Local                                            ...
Emergency Management  Polycom Solution Architecture – National and Regional Government REGIONAL EMERGENCY                 ...
Emergency Management  Polycom Solution Architecture – Regional and Local Government                                       ...
Justice Services  Polycom Solution Architecture – Courts and Corrections                                                  ...
National Security Polycom Solution Architecture – Highly Secure Communications                                            ...
Department Collaboration  Solution Architecture – Hosted Unified Communication & Collaboration        No IP PBX           ...
Department Collaboration Solution Architecture – Hosted/Cloud-based Unified Collaboration                                 ...
Upcoming SlideShare
Loading in …5
×

ICT in Rural Development & e-Panchayat- Opportunities & Challenges - J.P.Pandey, Presto Infosolutions Pvt. Ltd.

807 views

Published on

Published in: Business, Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
807
On SlideShare
0
From Embeds
0
Number of Embeds
257
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide
  • Polycom creates location liberation so people can have more engaging conversations in new ways that defy the boundaries of distance, cost, time and significant business disruptions, such as the terrorist attacks of 9/11, the swine flu and SARs pandemics and volcanoes.Through a highly visual and immersive communication experience, people can connect, speed decision making and raise productivity in highly effective means that benefit companies and individuals anywhere and in any location.
  • A recent enterprise productivity study by industry analyst firm Wainhouse research sites several key areas of Return on Investment (ROI) when utilizing telepresence within workflows and business processes to enhance collaboration and accelerate decision making.
  • To summarize, Polycom is your BEST partner to power the shift to the transformational benefits of Unified Communications and collaboration solutions across your organization. Let me summarize the major points I’ve established in this presentation to reinforce the Polycom advantage and differentiation ….
  • Beginning with it’s Collaboration Core, Polycom provides a solutions architecture throughout the enterprise to provide for (slide builds):Robust communications management and conferencing platforms which directly interface with the UC ecosystem for fully interoperable call controlTo a complete portfolio of High Definition (HD) voice, video, and telepresence collaboration solutions that provide an easy to use and best-in-class user experience throughout the enterprise …Not only at HQ, Regional Offices, and small regional offices, but also to teleworkers, partners/customers, and even across legacy networks in the fieldConference Platform: RMX 4000 at the core and RMX 2000 in regional office and small branchesVideo Management Applications: CMA and DMARecording and streaming: RSS4000 and VMC1000Video Content Management: VMC1000Go to next slide …..
  • SMB = businesses with less than 500 employees6+ million SMBs in the U.S. (firms that employ 1 or more people)6 million with 1 - 99 employees100K with 100 - 499 employeesKey CharacteristicsLargely ignored by large IP PBX firmsEager to leverage technologies that make them look “big”Ease of install, use and management essential (limited/no IT staff)Strongly motivated to reduce costs and enhance productivityNeeds of SMBsReduce operating expensesMaximize employee productivityEasy to useQuick decision making with geographically dispersed teams and partnersProviding customers a professional experienceWays to add additional revenue streams
  • ICT in Rural Development & e-Panchayat- Opportunities & Challenges - J.P.Pandey, Presto Infosolutions Pvt. Ltd.

    1. 1. Collaborative GovernmentHow Can Unified CollaborationTransform Government Operations ?Polycom –Presto Government TeamJP Pandey - Sr. VP-Sales, Presto eindia.eletsonline.com
    2. 2. Conversation TopicsHOW CAN UNIFIED COLLABORATIONTRANSFORM GOVERNMENT OPERATIONS? Trends and Challenges Collaborative Government Applications and Best Practices Polycom, The Right Collaboration Partner eindia.eletsonline.com | Collaborative Government │ April, 2011 2
    3. 3. Collaborative GovernmentUnified Collaboration enables… THE COLLABORATIVE GOVERNMENT DELIVERS GREATER SERVICE, PERFORMANCE AND COMMUNICATION THROUGH SMARTER CONVERSATIONS eindia.eletsonline.com | Collaborative Government │ April, 2011 3
    4. 4. Collaborative GovernmentPolycom Solutions enable… Location Liberation Defy the boundaries of distance, cost, time and organizational silos Highly Immersive Experience Provide a like-like experience with a true personal touch to engage citizens, business, partners and other stakeholders Unified Collaboration Enable people from different locations or department work as a team, respond, solve, and serve more effectively Real-Time Communication UC and Communication Enabled Business Process reduces human latency and optimizes workflows eindia.eletsonline.com | Collaborative Government │ April, 2011 4
    5. 5. Collaborative Government Defy the boundaries of distance, cost, time National Regional Local Remote Immersive Telepresence Room Telepresence Desktop Telepresence Business Phone / KioskWired Headquarters Regional Center Branch Public Areas Wireless Handsets Wireless Cart Mobile Telepresence Field CommunicationsWireless On Site On The Move eindia.eletsonline.com | Collaborative Government │ April, 2011 5
    6. 6. Collaborative Government Value of Telepresence within an organizationROI OF TELEPRESENCE GOES BEYOND TRAVEL“Virtual meetings are now affordable and easy to arrange between globallydispersed colleagues, resulting in enhanced collaboration and accelerateddecision-making across operations worldwide.” – Martin Smale, Director of IT, NDS “Benchmarking the Benefits of Videoconferencing Deployments”, July 2009 eindia.eletsonline.com | Collaborative Government │ April, 2011 6
    7. 7. Collaborative GovernmentIndustry-Specific Applications for Government Departments Citizen Emergency Justice National Services Management Services Security Human/Citizen Emergency Ministry of Ministry of Services Services Justice Defense Administration Police Supreme Court Armed Forces and Finance Department Regional and Navy Urban/Housing Fire Services Local Courts Air Force Development Health Services Corrections and Prisons Immigration Transportation Transportation Local Police Customs Environment Hazardous and Trade Materials Probations Secret Services eindia.eletsonline.com | Collaborative Government │ April, 2011 7
    8. 8. Citizen Services Polycom Solutions support your mission, team and operations DELIVERENGAGE Community Citizen Case Content Engagement Interactions Management Management Public Address Telepresence Creation and Capture, Store, and Speech Contact Center Escalation and Archive Live/Recorded e-Government Decision Information Webcast Video Kiosks Management Sharing Government Video-enabled Content and Content VOD* Library Mobile Devices Service Delivery Distribution Social Network G2B** Video Case Review Analytics and /Web 2.0 Conferencing and Closure Reporting *VOD: Video On Demand eindia.eletsonline.com | Collaborative Government │ April, 2011 8 **G2B: Government-To-Business
    9. 9. Emergency Management Polycom Solutions support your mission, team and operationsPLANNING REVIEW Mitigation and Detection and Analysis and Recovery and Preparedness Warning Response Reconstruction Daily Briefings Surveillance Emergency First Care and and Meetings and Monitoring Meetings Early Triage Emergency Real-Time Situational Evidence Planning Weather Report Awareness Collection Responders Emergency Response Public Works Training Notifications Coordination Coordination Inter/External Command & Field/Mobile Patient Mental Communicatio Control Center Communication Recovery n eindia.eletsonline.com | Collaborative Government │ April, 2011 9
    10. 10. Justice Services Polycom Solutions support your mission, team and operationsENTRY EXIT Investigation Prosecution Trial & Corrections & & Arrest & Pre Trial Sentencing Re-Entry Trial Witness Preliminary Expert Probation and Interviews Arraignment Testimony Parole Hearings Bench Warrant Arraignments Remote Visitation Arrest Bail Hearings Witness Inmate Health Warrants Child and Education Pre Trial Search Motions Testimony Discharge Warrants Pleas Planning eindia.eletsonline.com | Collaborative Government │ April, 2011 10
    11. 11. National Security Polycom Solutions support your mission, team and operationsPREPARE PROTECT Department Mission Situational Personnel Collaboration Readiness Awareness Services Commanders Mission Briefing Crisis/Alert Family Visitation Meetings and Debriefing Notifications and Counseling International Multi-Agency Geo-Spatial Medical Care Cooperation Collaboration Awareness and Health Risk Mitigation Training and 4CI* and Field Military Justice and Planning Development Communication and Corrections Joint Missions Mobility and Continuity of Professional and Exercises Home Working Operations Development *4CI: Command Control Computer eindia.eletsonline.com | Collaborative Government │ April, 2011 11 Communication and Intelligence
    12. 12. CITIZEN RELATIONSHIP MANAGEMENT 4CI / EMERGENCY OPERATIONS CENTERInteractions Communications Transport Power Public works OthersQueuing & Multimedia Contact CenterRouting Media Room Weather RoomDepartment Fire Police Hospital MilitaryResources Telepresence Voice Agents Video Agents Agents Central Operations& CommandFIELD COMMMUNICATIONS NEX-GEN JUSTICE SERVICES Wireless Handsets Visitation Booth Infirmary Classroom Probation Kiosk Jury MembersWearable VideoCommunication Wireless Video Conferencing Mobile Video Mobile Video Cart Conferencing Unit Conferencing Visitors Doctor Teacher Probations Attorney Judge eindia.eletsonline.com | Collaborative Government │ April, 2011 12 eindia.eletsonline.com
    13. 13. Collaborative GovernmentVideo Case Studies Citizen Emergency Justice National Services Management Services Security Click here for video case study Click here for video case study Click here for video case study Click here for video case study Banana Shire Council Oklahoma National Guard VA Supreme Court Hearing Defense Acquisition Uni. - Telstra Australia - - USA - - USA - - USA - Click here for video case study Click here for video case study Click here for video case study Click here for PDF case studyGippsland Trade Training Lake Travis Fire Rescue Telejustice Solution NATO - Telstra Australia - - USA - - Verizon USA - - Europe - eindia.eletsonline.com | Collaborative Government │ April, 2011 13
    14. 14. Collaborative GovernmentHorizontal Applications for Government Departments Citizen Emergency Justice National Services Management Services SecurityDepartment CollaborationMobility and Home WorkingHiring and RecruitmentEducation and TrainingProgram ManagementContinuity of Operations eindia.eletsonline.com | Collaborative Government │ April, 2011 14
    15. 15. EDUCATION & TRAINING HOME WORKING Remote Students SIP Phone Headquarters and HD Video End Point Fully Teacher SIP PhoneImmersive and PersonalClassroom Telepresence SIP Voice and Video Applicatio n Phone Room Expert/Facilitator Participants Wireless NetworkHIRING & RECRUITMENT University Wi-Fi/3G/4G/Satcom MOBILITY Recruitment Agency Hiring Manager Mobile Phone or HR Department Tablet Mobile Video Conferencing Unit Wearable Video Video Conferencing Candidate Communication Client on Laptop Factory eindia.eletsonline.com | Collaborative Government │ April, 2011 15 eindia.eletsonline.com
    16. 16. Collaborative GovernmentMission-Critical Applications powered by Polycom UC Intelligent Core eindia.eletsonline.com | Collaborative Government │ April, 2011 16
    17. 17. Collaborative GovernmentUnified Communication and Collaboration VALUE AND IMPORTANCE OF OPEN STANDARDS Investment protection Flexibility Choice Efficiency Seamless interoperability Avoids single vendor lock-in Sole-sourcing with any vendor will cost a minimum 20% premium, with potential savings generally reaching 30% to 50% or more of capital budgets when dealing with premium-priced vendors. Gartner analysts, Mark Fabbi and Debra Curtis – -Source: http://www.networksasia.net/content/gartner-slams-ciscos-single-vendor-network-vision eindia.eletsonline.com | Collaborative Government │ April, 2011 17
    18. 18. Collaborative GovernmentLeveraging Industry‟s Ecosystem of Partners Medical Hardened Mobile Wireless Peripherals Enclosures Video Voice eindia.eletsonline.com | Collaborative Government │ April, 2011 18
    19. 19. Collaborative GovernmentGovernment Customers Worldwide Citizen Emergency Justice National Services Management Services Security Jeollanam-Do Michigan State Police Department Of Oklahoma Army Government, Korea Forensics Division Corrections, MI National Guard, USA Liaoning Social Security, Green Bay Fire Supreme Court, VI Defense Acquisition China Department, WI Metropolitan University, USA South Gloucestershire Madison County Fire Courthouse, NM US Navy Council, UK Department, TN Oakland County NATO/OTAN UBIFRANCE, France Department of Courts, MI Chengdu Secret Transportation, COL Ministry of Justice, Services, China Government of Peru Alabama Department Argentina Banana Shire, Australia of Forensic Sciences, eindia.eletsonline.com | Collaborative Government │ April, 2011 19
    20. 20. Collaborative GovernmentSummaryTHE POLYCOM ADVANTAGE Defy Boundaries of Distance, Cost, Time and Organizational Silos Transform Government Operations with Unified Collaboration Deliver Greater Service, Performance and Communication Leverage Visual Communications Beyond The Conference Room Ensure Continuity Of Operations in any situation Maximize ROI and Success of UC deployments with Polycom eindia.eletsonline.com | Collaborative Government │ April, 2011 20
    21. 21. THANK YOU eindia.eletsonline.com | Collaborative Government │ April, 2011 21 eindia.eletsonline.com
    22. 22. COLLABORATIVE GOVERNMENTADDITIONAL INFORMATION eindia.eletsonline.com | Collaborative Government │ April, 2011 22 eindia.eletsonline.com
    23. 23. COLLABORATIVE GOVERNMENTCUSTOMER CASE STUDIES… eindia.eletsonline.com | Collaborative Government │ April, 2011 23 eindia.eletsonline.com
    24. 24. Collaborative Government UBIFRANCEApplication Management meetings Visual communication between employees „Videoconferencing Service‟ for trade showsSolution Polycom® HDX™ 4000 Polycom HDX 7000 Mediacenter Polycom RMX 2000®, Polycom RMX 1000™ Polycom Converged Management Application™ (CMA™) 5000 - 2000 CMA Desktop licences Polycom Premier Plus, Elite, Global Fulfilment Ease of use &Benefits Flexible Applications Tenfold increase in communications since the solution “We want to facilitate collaborative was installed work and improve communication between teams in France and abroad, Desire of Management to make this type of make savings on travel expenses and communication popular with all employees – especially offer new services, but also fully first users embrace the communication tools of Additional profits from the supply of a videoconferencing the future”. service on trade shows Yann Danou, IT systems director, UBIFRANCE eindia.eletsonline.com | Collaborative Government │ April, 2011 24
    25. 25. Collaborative Government Jeollanam-Do Regional GovernmentChallenge The provincial government wanted to improve its capabilities to respond to accidents and natural disasters To promote closer communication and information sharing amongst its dispersed communitiesSolution 295 units of Polycom HDX 6000 Room Telepresence Enable organisations to significantly reduce travel, lower carbon footprint, whilst cutting Polycom HD Video Conferencing Infrastructure operating costs and delivering significant additional business benefits.Benefits “Aside from helping the provincial Improved operational efficiency government to operate more Improved responsiveness to people‟s needs and efficiently, the Polycom HD video higher-quality services for the citizens conferencing system will promote greater responsiveness to people’s Significant travel savings needs and higher-quality service for our Lower carbon footprint citizens.” Reduced operational costs Youngchul Song, Head of Planning Coordination Office, Jeollanan-Do Government eindia.eletsonline.com | Collaborative Government │ April, 2011 25
    26. 26. Collaborative GovernmentOakland County, Michigan, USAChallenge• Overcrowded courts create dangerous, costly logistical problems for transporting prisoners and inefficient systems prevent police from being on the street protecting its citizens.Solution• Avoid transporting prisoners to courthouse for arraignment by integrating multipoint video- conferencing, court recording, data workflow and document management into a unified platform. Cost Savings and Improved SafetyBenefits “The benefits of the OakVideo• Increased safety at courts, jails & holding cells by project are wide ranging, but minimizing offender transport undoubtedly the most• $4.9 Million in savings by re-deploying officers to other important are increased duties and by reducing costs of incarceration public safety and• Increase productivity by enabling law enforcement substantial cost savings.” agencies to prepare booking documents online• Increase efficiencies through re-deployment of Oakland County transportation equipment. Dept of Information Technology eindia.eletsonline.com | Collaborative Government │ April, 2011 26
    27. 27. Collaborative GovernmentNew Mexico Metropolitan CourthouseChallenge  Providing communication mobility for court employeesSolution  PolycomSpectraLink 8000 Wireless ® Telephone SystemBenefits  Polycom® SpectraLink® 8000 Wireless Telephone System Improved communications and  Seamless integration to the court‟s reduced expenses legacy CallManager and Chantry WLAN “We now have the ability to provide  Circumvents the court ban on cellular employees with the best productivity telephone use tools while maintaining a cost-effective, fully interoperable network that will  Push-to-talk technology eliminates need serve us well into the future.” for walkie-talkies  Improves productivity and mobility Paul Roybal, Chief Information Officer, State of New Mexico Bernanillo County Metropolitan Court eindia.eletsonline.com | Collaborative Government │ April, 2011 27
    28. 28. Collaborative GovernmentNATO - OTANChallenges The need to consult and collaborate on issues of common concern across highly geographically dispersed locations To support out of area operations and improve operational efficiency throughout organization.Solution Significant travel reduction resulting in Six Polycom® Telepresence Experience™ decreased costs and improved safety for agency personnel High Definition (TPX™ HD) solution deployed internationally fully interoperable with mixed VTC deployments at headquarters and “[Telepresence] has certainly outposts around the world shortened the fuse on NATO’sBenefits ability to act in this dynamic environment.” Quarterly savings per person of $41,000 over 500 hours of travel time and 21,000kg of carbon emissions. Gyorgy Lehel, Brigadier General Improved efficiency and productivity of daily NATO Director of Operations operations, expanded team participation and more effective program management NATO Success Story (PDF) eindia.eletsonline.com | Collaborative Government │ April, 2011 28
    29. 29. COLLABORATIVE GOVERNMENTECOSYSTEM OF PARTNERS… eindia.eletsonline.com | Collaborative Government │ April, 2011 29 eindia.eletsonline.com
    30. 30. Collaborative GovernmentWireless Voice - Applications Integration Wireless Solutions Polycom KIRK Solutions (DECT) Polycom SpectraLink® (VoWLAN) Application interfaces Polycom KIRK Allows third-party applications to DECT Handsets communicate with handsets Two-way, real-time communication Command and control capabilities Text/group messaging Escalate/forward requests Direct-response from users Polycom SpectraLink VoWLAN Handsets Audible alerts Voice Interoperability for Enterprise Wireless (VIEW) Certification Program Verification of AP interoperability Testing for QoS, security and roaming Logos are trademarks of their respective corporations. eindia.eletsonline.com | Collaborative Government │ April, 2011 30
    31. 31. Collaborative GovernmentWireless Voice - Real-Time Notification Solution Real-time notification to groups and individuals whether on-site and mobile Integration with SIP Call Server and desktop and wireless handsets Applications Citizen Relationship Management Public Safety and Security Benefits Increase reach and targeted outreach Reduce call backs and response time Improved workflows and performance eindia.eletsonline.com | Collaborative Government │ April, 2011 31
    32. 32. Collaborative GovernmentHardened Enclosures – Secure Wall Units Solution Secure wall units with no exposed hardware Designed for Polycom HDX 6000, 7000, 8000, 9000 and QDX 6000 series Easy access to Polycom equipment through side door for service and maintenance Applications Police interviews, Immigration hearings Civil cases including child custody Family and Attorney Visitation Court, Probation and Parole Hearings Distance Learning and Telemedicine Pre-Release planning Benefits Equipment Protection : Damage, Theft, Misuse Investment Protection: Move to HD at anytime eindia.eletsonline.com | Collaborative Government │ April, 2011 32
    33. 33. Collaborative GovernmentMobile Video - Tactical HD Video Conferencing Mobile VTC System DTD-FR8002 Portable system for rapid deployment Form factor built to withstand the rigors of travel Meets FAA guidelines for carry-on baggage Based on Polycoms HDX videoconferencing technology Extra large built-in display, camera, microphone, IP network interface and AES encryption. Interface for external display or projector to handle a large room or group conferences Applications Field Video Communications Remote Expert Video Assistance Mobile Video Training and Education CIS Mobile VTC System DTD- Medical Video Assistance FR8002 based on Polycom® HDX eindia.eletsonline.com | Collaborative Government │ April, 2011 33
    34. 34. Collaborative GovernmentMobile Video - Operational Video Mobile Communications Live Field reporting and coordination Mobile site surveillance and security Command-to-field, field-to-Command Backup communications for emergencies Remote Expert Assistance Repair and Maintenance Expert Assistance Structure Diagnosis and Assessment Data Collection & Monitoring Site and Equipment Inspection Field Training, Education, Research Live and Interactive Training Record, Store and Forward Audisoft Frontline Communicator Medical Video Assistance Telemedecine Clinical Applications Crisis Response and early triage eindia.eletsonline.com | Collaborative Government │ April, 2011 34
    35. 35. COLLABORATIVE GOVERNMENTPOLYCOM SOLUTION ARCHITECTURES… eindia.eletsonline.com | Collaborative Government │ April, 2011 35 eindia.eletsonline.com
    36. 36. Citizen Services Polycom Solution Architecture – National, Regional and Local MINISTRY/DEPARTMENT REGIONAL GOVERNMENT UC Ecosystem Immersive Telepresence Immersive Telephony Call Control • 3rd Party Applications • Telepresence Directory Services • E-mail / Calendaring • IM Presence Video Management Applications Room Room Telepresence Monitoring • Provisioning • Telepresence Personal Presence • Scheduling • Installed Audio Telepresence Gatekeeping • Distributed Media Conference Control and Management Enterprise Platform Wireless Personal Security Conference Platforms Telepresence Resiliency Video Content Management Enterprise VoIP Business Wireless Phone Media Phone Redundancy Recording & Streaming Business VoIP Desktop Video Media Phone Phone Client Kiosk Personal Video Border Telepresence Proxy Conference INTERNET Room Platform INTERNET Telepresence Room Enterprise Telepresence Wireless PersonalTelepresence VoIP VoIP SMB VoIP Conference VoIP Phone Business Desktop Conference Personal Desktop Desktop Wireless Phone Phone Media Phone Client Phone Telepresence Client Video Kiosk Client LOCAL GOVERNMENT CONTACT CENTER TELEWORKER STAKEHOLDERS eindia.eletsonline.com | Collaborative Government │ April, 2011 36
    37. 37. Emergency Management Polycom Solution Architecture – National and Regional Government REGIONAL EMERGENCY UC Ecosystem NATIONAL EMERGENCY OPERATIONS CENTER MANAGEMENT CENTER Telephony Call Control • 3rd Party Applications • Immersive Directory Services • E-mail / Calendaring • IM Presence Telepresence Video Management Applications Installed Room Audio Telepresence Monitoring • Provisioning • Room Telepresence Presence • Scheduling • Gatekeeping • Distributed Media Personal Telepresence Control and Management Security Conference Platforms Personal VoIP BusinessTelepresence Phone Media Phone Resiliency Video Content Management Business VoIP Desktop Redundancy Recording & Streaming Media Phone Phone Client Gateway VoIP SATCOM Video BorderConference Proxy IP / ISDN / Phone PSTN / SERIAL VoIP INTERNET Phone Analog Conference Cell Immersive Phone Phone Telepresence Room Personal VoIP VoIPTelepresence Telepresence Phone Mobile Desktop Mobile Conference Desktop Room INTERNATIONAL Video Client Video Phone Client Telepresence GOVERNMENT & LOCAL PUBLIC SAFETY FIELD RESPONDERS PRIVATE SECTOR / NGOs STAKEHOLDERS eindia.eletsonline.com | Collaborative Government │ April, 2011 37
    38. 38. Emergency Management Polycom Solution Architecture – Regional and Local Government REGIONAL EMERGENCY OPERATIONS CENTER TRAINING FACILITY UC Ecosystem Immersive Immersive Telephony Call Control • 3rd Party Applications • Telepresence Telepresence Directory Services • E-mail / Calendaring • IM Presence Room Telepresence Video Management Applications Enterprise Wireless Monitoring • Provisioning • RoomTelepresence Tablet & Presence • Scheduling • VoIP Smart Phone Apps Gatekeeping • Distributed Media Conference Installed Phone Control and Management Audio Enterprise Security Conference Platforms Wireless Personal Personal VoIP Business TelepresenceTelepresence Phone Media Phone Resiliency Video Content Management Redundancy Recording & Streaming Business VoIP Desktop ISDN / Media Phone Phone Client SATCOM Video Border PSTN Proxy Room Gateway ISDN /Telepresence INTERNET PSTN / V.35 Cell Phone Traditional VoIP Wireless Analog Video Conference Video Cart Conference Personal VoIP VoIP Desktop Personal Desktop Portable &Telepresence Phone Phone Phone Client Telepresence Client Mobile Video Phone FIRE AND RESCUE POLICE STATION FIELD RESPONDERS PUBLIC/PARTNERS eindia.eletsonline.com | Collaborative Government │ April, 2011 38
    39. 39. Justice Services Polycom Solution Architecture – Courts and Corrections COURTROOM CORRECTIONS UC Ecosystem Ceiling Microphone Visitation Telephony Call Control • 3rd Party Applications • VoIP Conference Booths Directory Services • E-mail / Calendaring • IM Presence Phone Wireless Health Cart Video Management Applications Room Installed Telepresence Monitoring • Provisioning • Audio Wireless Presence • Scheduling •Telepresence Handsets Gatekeeping • Distributed Media Wireless Classroom Handsets Control and Management Personal Telepresence Security Conference Platforms Judge‟s Chambers Personal VoIP Business Resiliency Video Content ManagementTelepresence Phone Media Phone Redundancy Recording & Streaming Business Media Phone Desktop Client ISDN / Video Border PSTN Proxy Gateway ISDN / INTERNET Room PSTN / V.35 Room Business VoIP Telepresence Telepresence Media Phone Conference VoIP Phone Cell Phone Phone Analog Traditional Conference Video VoIP VoIP Phone Personal VoIP Conference Business Personal Conference Desktop Personal DesktopTelepresence Phone Phone Media Phone Client Telepresence Phone Client Telepresence E.g. Remote Testimony POLICE DEPARTMENT ATTORNEY’S OFFICE FORENSICS LAB, MEDICAL CTR LEGACY NETWORKS eindia.eletsonline.com | Collaborative Government │ April, 2011 39
    40. 40. National Security Polycom Solution Architecture – Highly Secure Communications HEADQUARTERS FIELD OFFICE SECURE COMMUNICATION ENCLAVE Immersive Telepresence Immersive Telepresence UC Ecosystem Telephony Call Control • 3rd Party Applications • Trinity Touch™ Directory Services • E-mail / Calendaring • IM Presence NONENCRYPTED NONENCRYPTED Video Management Applications KG HAIPE Monitoring • Provisioning • RoomTelepresence Presence • Scheduling • Installed Audio Conference Platform Gatekeeping • Distributed Media Room Control and Management Telepresence KG HAIPE Personal Security Conference Platforms Telepresence Personal VoIP BusinessTelepresence Phone Media Phone Resiliency Video Content Management Redundancy Recording & Streaming NONENCRYPTED Business VoIP Desktop Conference KG Media Phone Phone Client Platform HAIPE KG HAIPE KG HAIPE ISDN KG HAIPE IMUX KIV RoomTelepresence SIPR NET NONENCRYPTED NONENCRYPTED ISDN ISDN IMUX KIV VoIP Personal VoIP Conference VoIP VoIPTelepresence Phone Phone Traditional Conference Desktop Personal Conference Desktop Personal Video Phone Client Telepresence Phone Client Telepresence AGENCY OFFICE GOV. CONTRACTOR COALITION PARTNERS LEGACY NETWORKS eindia.eletsonline.com | Collaborative Government │ April, 2011 40
    41. 41. Department Collaboration Solution Architecture – Hosted Unified Communication & Collaboration No IP PBX IP PBX REMOTE OFFICE Service Provider MAIN OFFICE Enterprise Data Center Enterprise Wireless Wireless UC Ecosystem Telephony Call Control • 3rd Party Room Network Applications • Directory Services •Telepresence Partner Services E-mail / Calendaring • IM Presence IP PBX Gateway VoIP Phone SIP Call Interface and API Integration VoIP Business Phone Media Phone Network Services VPN Polycom Collaboration Core Gateway Connection Business MOBILE WORKER Video Management Applications Media Phone Desktop Monitoring • Provisioning • Presence • Personal Client Scheduling • Distributed Media Control Telepresence Wi-Fi/3G/4G and Management Conference Phone Conference Platforms REMOTE WORKER Video Content Management Room Recording & Streaming Telepresence Network Business Services Media Phone Gateway *QoS and Traffic Shaping eindia.eletsonline.com | Collaborative Government │ April, 2011 41
    42. 42. Department Collaboration Solution Architecture – Hosted/Cloud-based Unified Collaboration Government SUBSCRIBER AGENCY Managed Services Provider SUBSCRIBER AGENCY Conference Polycom Collaboration Core Enterprise Phone Wireless PersonalTelepresence Video Management Applications Monitoring • Provisioning • Presence • Scheduling • Distributed Media Control and Management Business Media Phone Business VoIP DesktopMedia Phone Phone Client VoIP Phone Conference Platforms Video Content Management SUBSCRIBER AGENCY Recording & Streaming Conference Phone Personal Telepresence Conference Phone PersonalTelepresence Room Telepresence ISDN Business VoIP DesktopMedia Phone Phone Client eindia.eletsonline.com | Collaborative Government │ April, 2011 42

    ×