e-Uttar Pradesh 2013 - IT for Better Healthcare - Sanjoy Mukherjee, Director- Public Services, SAP

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e-Uttar Pradesh 2013 - IT for Better Healthcare - Sanjoy Mukherjee, Director- Public Services, SAP

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  • e-Uttar Pradesh 2013 - IT for Better Healthcare - Sanjoy Mukherjee, Director- Public Services, SAP

    1. 1. ICT Intervention from SAP for Uttar Pradesh Health SANJOY MUKHERJEE Director, Sales
    2. 2. Citizen Male, 22 Years, Smoker, Agri Farmer, Illiterate, No Record Male, 22 Years, Alcoholic, Govt Employee, Literate, No Record Nearest PHC?, Costs?, Medicine, Tell my family?, Doc or Paramedic or ANM? Nearest Hospital with OPD?, Costs?, Medicine, Tell my family?, Private Doc? Touch-points Receptionist, Ho spital Administration Staff, ANMs Problems Manual Processe Evolving s Paper Infrastructure Records GP, Specialist, RMO, PHC, CHC, District Hospitals, MC&H Poor Process Coverage Info Silos Worried, Language barrier, Wait times? Researches on the NET for availability of Hospitals , Disease, Ponders over Wait times? Clinicals, Pathology, Radiology etc. Insured/Not Insured, Fever, Cold, Loss of Appetite, breathing problems Insured, Stomach pain, Constant Indigestion, light yellow palor of the skin Third Party Insurer, RSBY Length of Therapy, Loss of work, Confused Length of Therapy, Available Leave? Confused Population - large Pharmacy, IPD, Referrals © 2011 SAP AG. All rights reserved. No Patient History Ideas Multi Channel Access Digitize Files, Track n Trace Automation of OPD & IPD Operations Manage Infra Development Work Electronic Medical records Central Plan Monitoring Inadequate DSS Low Doctor to Patient Ratio Social, Financial, Digital Low Capacity &Divide Talent Retention Skills Inventory Integration with Insurers Digitize Research 2 ERP, GIS, HMIS, HIS etc Mobility, Decision Support, Offline Sync 2
    3. 3. Administrators Concerns………..a load of Difficult Queries What is the IMR of the state ? Was the HIV awareness program successful? Can I really believe the Leprosy data ? Actual Availability of Lab & Diagnostic facilities What is the employee strength in the dept ? How many ECG machines are working ? Funding of Institutional Infrastructure Supply, Quality & Range of Drugs What is the Specialization levels of the doctors ? Have we framed the TNI for Junior Doctors? Gender Breakdown of Staff Vector Borne Disease Alerts What is the utilization of beds in each Tertiary Center? © 2011 SAP AG. All rights reserved. Attendance? Do I have medicines in stock in case of Chikungunya outbreak? Which area is most prone for SARS attack ? Are the correct citizens coming for immunization program ? Progress of Central Plan MonitoringStatus? 3
    4. 4. Sustainable IT Architecture Imperatives……… Real Time Situational Awareness Pandemic Alerts Mobile Interventions Trac-o-Vac Health MIS - Key Performance Indicator driven Performance Management Dashboards Core Systems Hospital Management Information Systems Health Geographical Information Systems Clinical Management Patient Management Surveillance & Investigations Demographic Psychographic & Clinical Research Immunization EMR & Health Information Internal Efficiencies Finance & Control Personnel Information Systems Transactional Data Store © 2011 SAP AG. All rights reserved. Inventory, Medical Supply Chain, Procurement File Lifecycle Management Unified Citizen Registry Call Center, Facilities & Projects Legacy In-Memory Data Store 4
    5. 5. Sustainable IT Architecture Imperatives……… Real Time Situational Awareness Pandemic Alerts Mobile Interventions Trac-o-Vac Health MIS - Key Performance Indicator driven Performance Management Dashboards Core Systems Hospital Management Information Systems Health Geographical Information Systems Clinical Management Patient Management Surveillance & Investigations Demographic Psychographic & Clinical Research Immunization EMR & Health Information Internal Efficiencies Finance & Control Personnel Information Systems Transactional Data Store © 2011 SAP AG. All rights reserved. Inventory, Medical Supply Chain, Procurement File Lifecycle Management Unified Citizen Registry Call Center, Facili ties & Projects Legacy In-Memory Data Store 5
    6. 6. Innovative use of Health GIS....................Smart Diagnostics Problem: Record pandemic outbreaks in real-time to support differential diagnostics, to enable preventive measures and to prepare the health system Approach   Support doctors to classify symptoms to improve differential diagnostics based on WHO case definitions  Which symptoms did newly occur last week? Carry out sentinel surveillances amongst doctors and the public Support health authorities and pharmaceutical companies to predict the behavior of an outbreak Stakeholder and benefits Cough  Citizens, doctors: Transparency, better differential diagnostics  Ministry of Health: Monitoring of the spread Vaccination campaigns  Hospitals: Capacity planning in case of pandemic outbreak  Sore Throat Pharmaceutical industry Adaption of the supply chain Fever I‘ve visited a doctor I was unable to work I‘m vaccinated against inf luenza When did the symptoms occur first? Mo., 6. Feb. 2012 Send data Get well soon! i © 2011 SAP AG. All rights reserved. 6
    7. 7. Solution: SAP EMR Unwired SAP EMR Unwired addresses today´s challenges medical professionals face in hospitals.  Patient Lists & Filters  Images & Charts  Documents  Progress Notes  Notes Capturing  Lab Results  DRG codes  Patient Demographics  Extensibility © 2011 SAP AG. All rights reserved. 7
    8. 8. Global Span of SAP’s Healthcare Provider Client Base Americas ! EMEA APJ Over 2300 customers in more than 60 countries © 2011 SAP AG. All rights reserved. © SAP 2008 / Page 8 8
    9. 9. SAP for Healthcare Solutions Support Healthcare Organizations of All Sizes First healthcare customers went live in the 1980s Today, SAP for Healthcare customers include with single to multi-facility locations SAP is the market leader in several geographies with advanced healthcare systems:  general hospitals  university hospitals  integrated delivery networks (IDNs)  # 1 in Austria – 70% of all hospital beds  # 1 in Germany – 85% of all university hospitals  # 1 in Israel – 80% of HMO market, SAP Patient Management in 1/3 of all public hospitals  private hospitals  defense organizations  and health maintenance organizations (HMOs) ! We have hospitals from 92 beds up to health regions with more than 2 million patients!
    10. 10. Institut Catala de la Salut • State of Spain • 6 million people • Acute Care, Specialised Care, Primary Healthcare • 8 Hospitals • 470 Primary Clinics • Challenge • Self developed applications • Collecting group Wide information • Ineffective management operations • Poor capability to improve Clinical Outcomes © 2011 SAP AG. All rights reserved. 10
    11. 11. Institut Catala de la Salut • Early cost estimates on savings 5-10% • Operational savings • Procurement • Inventory Efficiency • Supply Visibility • Clinical improvements in in • Health quality • Safety and accessibility © 2011 SAP AG. All rights reserved. 11
    12. 12. Spain - Extremadura Region © 2011 SAP AG. All rights reserved. 12
    13. 13. Singapore Health - Geographical Overview Source: Company Website © 2011 SAP AG. All rights reserved. 13
    14. 14. Health Information IT at Tel Aviv 11 Hospitals Key Challenges Getting all 11 hospitals to sign up for the same vision: one system for all the hospitals One system to meet the highest requirements of complex facilities Key Outcomes Improved availability of clinical and administrative data Financial deficits overcome by seeing the bigger picture of the hospital Strengthened financial administration Greater efficiency in the operating rooms © 2011 SAP AG. All rights reserved. “The benefits of i.s.h.med are truly impressive! E.g., we can manage our OR – a very expensive resource – much more efficiently than we were able to do before – and that is mainly due to the i.s.h.med surgery module.” Esther Saiag, Deputy Director Information & Operations 14
    15. 15. Kages Hospital © 2011 SAP AG. All rights reserved. 15
    16. 16. Charite Hospital - Berlin Largest Public Teaching Hospital in Europe © 2011 SAP AG. All rights reserved. 16
    17. 17. KH Bad Ischl KH Enns KH Freistadt KH Gmunden KH Kirchdorf KH Rohrbach KH Schärding KH Steyr KH Vöcklabruck Frauen-und Kinderklinik Linz Nervenklinik Linz Psychiatrische Klinik Wels Donauklinikum Tulln SAP Healthcare in Austria 2002 KH Waidhofen/Th. LKH Grimmenstein Rotes Kreuz Linz BHS LINZ AKH Linz GESPAG AKH Wien Göttl.Heiland Ortho.Spital Speising Hanusch KH BHS Wien Thermenkl.Mödling KAV BB Wien Donauklinikum Gugging Ostarrichiklinikum Amstetten Thermenklinikum Baden KH Wr.Neustadt Elisabethinen Linz St. Franziskus Grieskirchen LKH Bregenz KH Neunk. LKH St. Veit BHS Ried St. Johanns Spital Christian Doppler Klinik BHS Welö Psy.KH des Ld.Tirol Schulschwestern Vöcklabruck Kardinal LKH Hohenems Schwarzenberg LK Salzburg Landespflegeklinik BKH Schwaz LKH Rankweil LKH Hochzierl KRAGES BB Eisenstadt LKH Natters LKH Feldkirch LKH Bludenz Vbg.KH-BetriebsgesmbH LKH Oberpullendorf LKH Innsbruck TILAK LKH Laas Gailtalklinik LKH Villach BKH Kitzbühel Privatklinik Triumphpforte KAGES BB St. Veit LKH Klagenfurt Landeskrankenanstalten Klgft. Healthcare in Austria Shared Services Model LKH Wolfsberg Elisabethinen Klgft. LKH Bad Aussee LKH Rottenmann LKH Stolzalpe LKH Judenburg LKH Knittelfeld LKH Eisenerz LKH Leoben LKH Bruck/Mur LKH Mariazell LKH Mürzzuschlag LKH Hartberg LKH Weiz LKH Graz Elisabethinen Graz BB Graz LKH Voitsberg LKH Hörgas Enzenbach LKH Fprstenfeld LKH Feldbach LKH Wagna LKH Bad Radkersburg LKH Deutschlandsberg LKH Schwanberg
    18. 18. Thank You!

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