Jan Suvidha Kendra (JSK)
Allahabad
- A small step towards Good Governance through e-governance

JSK Team Welcomes
All the ...
Impact Study
 Rs.410.57

is the average expenditure borne
by an applicant/ aggrieved person just to
reach the office of t...
What is JSK ?
 JSK

is a Telephone (mobile/landline) based
e-governance initiative which intends to
provide Quick, Easily...
Click here to know

HOW
JSK
Works?
6
Status Report

Click Here

7
Disposal Summary

Click Here

8
Successful Replication of Jan Suvidha
Kendra (JSK) in …











U.P. Housing & Development Board, Lucknow U.P....
Awards & Honours to JJSK


NASSCOM Social Innovation Honours 2010

Jhansi Jan Suvidha Kendra, Jhansi has been awarded
‘NA...
Awards & Honours to JJSK ....

18
Awards & Honours to JJSK ....

19
Awards & Honours to JJSK ....

20
Awards & Honours to JJSK


CSI-Nihilent e-Governance Award 2009-2010
Applauding the excellent effort made towards

e-Gove...
Awards & Honours to JJSK

22
ANQ CONGRESS DELHI 2010


A technical paper was presented and was appreciated
at ANQ (Asia Network quality) Congress Delh...
Certificate of Excellence


A paper on Jhansi Jan Suvidha Kendra - Telephone based G2C eGovernance initiative was present...
Awards & Honours to JJSK
e World 2011 Award
was honoured to JJSK
as a distinguished global ICT initiative in
the field of ...
Awards & Honours to JJSK

26
Awards & Honours to JJSK

27
Inauguration of JSK Allahabad By Hon’ble Shri Mata
Prasad Pandey, Chairman, U.P. Vidhan Sabha and
Hon’ble Shri Shiv Pal Si...
Visit in JSK Allahabad Of Shri B.K. Chaturvedi,
Member Planning Commission, New Delhi.

29
30

Hon’ble Governor U.P. Shri B.L. Joshi
Valuable Comments...



A very impresive and effective tool to deal with complaints. The D.M. &
his staff deserve great p...
32

Hon’ble B.K. Chaturvedi, Member, Planning Commission, New Delhi.
Valuable Comments...



An Excellent initiative which help understood that Govt. is responsive to
people grievances. A ve...
Shri Atul Gupta, Chief Secretary, Govt. of Uttar Pradesh at JJSK

34
Valuable Comments...

 ;gka

vkdj fo'ks"k vkuan ,oa lq[k
dh vuqHkwfr gqbZA
- Atul Gupta

Chief Secretary
Uttar Pradesh
Da...
46

Shri. Amod Kumar, IAS, Founder of LOKVANI, Govt. of U.P.
Valuable Comments...



ts0ts0,l0ds0 dks ns[kdj vR;Ur g"kZ gqvkA izns’k esa
tuleL;kvksa ds fuLrkj.k esa lwpuk izk|kSfxdh ...
Ultimate Objective of JSK
To strengthen the concept of Good
Governance by Restoring Public Faith
& Reliability in the Admi...
Our Sincere thanks & gratitude to,
●
●
●
●
●
●

Govt. of U.P. (Chief Secretary Office, Pr.Secy.(IT)
Office, Secy.(RD) Offi...
We welcome suggestions and queries if
any for further betterment of the system.
You can contact us at…
 website:

 E-mai...
JSK team extends personal thanks to
All concerned for
Recognizing, Supporting & Encouraging
Our initiative.

Thank you
htt...
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e- Uttar Pradesh 2013 - Innovations in ICT - Raj Shekhar, District Magistrate, Allahabad, Government of Uttar Pradesh

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e- Uttar Pradesh 2013 - Innovations in ICT - Raj Shekhar, District Magistrate, Allahabad, Government of Uttar Pradesh

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e- Uttar Pradesh 2013 - Innovations in ICT - Raj Shekhar, District Magistrate, Allahabad, Government of Uttar Pradesh

  1. 1. Jan Suvidha Kendra (JSK) Allahabad - A small step towards Good Governance through e-governance JSK Team Welcomes All the Delegates to e-Uttar Pradesh, Lucknow. 1
  2. 2. Impact Study  Rs.410.57 is the average expenditure borne by an applicant/ aggrieved person just to reach the office of the District Magistrate and to present his case in person. Details  Whether he is satisfied after putting in so much of time, effort, labour and money ? “NO” because his application is lost somewhere in the ocean of papers & excuses… 2
  3. 3. What is JSK ?  JSK is a Telephone (mobile/landline) based e-governance initiative which intends to provide Quick, Easily Accessible, CostTime-Labor Effective, Corruption free and a Reliable platform for redressing Public Grievances, which is available 24 x 7. 5
  4. 4. Click here to know HOW JSK Works? 6
  5. 5. Status Report Click Here 7
  6. 6. Disposal Summary Click Here 8
  7. 7. Successful Replication of Jan Suvidha Kendra (JSK) in …          U.P. Housing & Development Board, Lucknow U.P. Jhansi Cantonment Board, Jhansi U.P. Power Corporation Ltd., Lucknow The U.P. Government has ordered to roll Jhansi model of Jan Suvidha Kendra in the rest 71 districts of U.P. Election Commission of India, New Delhi (ECI has replicated Jhansi model for all 5 states which went for poll in March’11 – Bihar, West Bengal, Assam, Kerala & Puducherry). CEC Shri Qureshi inaugrated the Election call Centre based on JJSK concept at CEO Office Lucknow on 20thJuly’11. Photos Board of Revenue, Lucknow U.P. Animal Husbandry Department , Government of U.P. JDA – Jhansi, DRM –NE Rly Jhansi & BHEL – Jhansi Govt. of Assam have shown keen interest in JSK and has implemented JSK in distt.New Bongai Gaon on 6th March’12 & will be replicated in all other districts shortly 16
  8. 8. Awards & Honours to JJSK  NASSCOM Social Innovation Honours 2010 Jhansi Jan Suvidha Kendra, Jhansi has been awarded ‘NASSCOM Social Innovation Honours 2010’ from NASSCOM foundation under “ICT led innovation in e-Governance” category in recognition of passion and commitment for e-governance and for aiming for the highest standard of excellence to help bring the government closer to the citizen. It also recognizes the JJSK as completely new approach in the arena of public grievance redressal where citizen can register grievance through mobile or landline phones. The award was given on 09th of Feb.2010 by Hon’ble Chief Minister of Maharashtra and Chairman NASSCOM foundation 17
  9. 9. Awards & Honours to JJSK .... 18
  10. 10. Awards & Honours to JJSK .... 19
  11. 11. Awards & Honours to JJSK .... 20
  12. 12. Awards & Honours to JJSK  CSI-Nihilent e-Governance Award 2009-2010 Applauding the excellent effort made towards e-Governance in the country, District Jhansi has been awarded “CSI-Nihilent e-Governance Award 2009-2010 Award of Excellence” under District category. 21
  13. 13. Awards & Honours to JJSK 22
  14. 14. ANQ CONGRESS DELHI 2010  A technical paper was presented and was appreciated at ANQ (Asia Network quality) Congress Delhi 2010 on Jhansi Jan Suvidha Kendra (JJSK) - An Effective Public rievance edressal System. 23
  15. 15. Certificate of Excellence  A paper on Jhansi Jan Suvidha Kendra - Telephone based G2C eGovernance initiative was presented in National Conference on EGovernment & E-Society (NCEGOVS-2010) organised by Computer Society of India, Division III (Scientific Applications), CSISIG on e-Governance and Computer Society of India, Allahabad chapter and was judged as Best Project Presentation. 24
  16. 16. Awards & Honours to JJSK e World 2011 Award was honoured to JJSK as a distinguished global ICT initiative in the field of ICT innovation in Governance 25
  17. 17. Awards & Honours to JJSK 26
  18. 18. Awards & Honours to JJSK 27
  19. 19. Inauguration of JSK Allahabad By Hon’ble Shri Mata Prasad Pandey, Chairman, U.P. Vidhan Sabha and Hon’ble Shri Shiv Pal Singh Yadav, PWD Minister. 28
  20. 20. Visit in JSK Allahabad Of Shri B.K. Chaturvedi, Member Planning Commission, New Delhi. 29
  21. 21. 30 Hon’ble Governor U.P. Shri B.L. Joshi
  22. 22. Valuable Comments...  A very impresive and effective tool to deal with complaints. The D.M. & his staff deserve great praise. The System should be adopted by other deptts too. Dated: 02.02.2011 B.L.Joshi 31 Hon’ble Governor U.P. State, Raj Bhawan, Lucknow
  23. 23. 32 Hon’ble B.K. Chaturvedi, Member, Planning Commission, New Delhi.
  24. 24. Valuable Comments...  An Excellent initiative which help understood that Govt. is responsive to people grievances. A very major development congratulation at national level we need to consider its replication. Dated: 01.07.2013 B.K.Chaturvadi Hon’able Member, Planning Commission, Govt. of India, New Delhi 33
  25. 25. Shri Atul Gupta, Chief Secretary, Govt. of Uttar Pradesh at JJSK 34
  26. 26. Valuable Comments...  ;gka vkdj fo'ks"k vkuan ,oa lq[k dh vuqHkwfr gqbZA - Atul Gupta Chief Secretary Uttar Pradesh Dated: 14th.May 2010 35
  27. 27. 46 Shri. Amod Kumar, IAS, Founder of LOKVANI, Govt. of U.P.
  28. 28. Valuable Comments...  ts0ts0,l0ds0 dks ns[kdj vR;Ur g"kZ gqvkA izns’k esa tuleL;kvksa ds fuLrkj.k esa lwpuk izk|kSfxdh ds iz;ksx dk ;g vR;k/kqfud ekMy gS] eq>s fo’okl gS fd ;g O;oLFkk vkSj fodflr gksxh vkSj ljdkjh dkedkt dh i)fr esa ,d ewyHkwr cnyko yk;sxhA Amod Kumar 47 Date 06.12.2010 Project Director, MANTHAN
  29. 29. Ultimate Objective of JSK To strengthen the concept of Good Governance by Restoring Public Faith & Reliability in the Administrative Setup through Effective use of Commonly Available ICT tools. 63
  30. 30. Our Sincere thanks & gratitude to, ● ● ● ● ● ● Govt. of U.P. (Chief Secretary Office, Pr.Secy.(IT) Office, Secy.(RD) Office & N.I.C., U.P. Shri Shankar Agarwal, Add.Secy.(IT), Govt. of India Shri Manoj Kumar Singh, Secy.(Tourism & Culture), U.P. Govt. Shri Amod Kumar, IAS (U.P. Cadre) & Founder of Lokvani Shri S.B.Singh, Dy.Director General & S.I.O., NIC, U.P. M/s Think Computers, Lucknow 64
  31. 31. We welcome suggestions and queries if any for further betterment of the system. You can contact us at…  website:  E-mail: www.jskallahabad.com shekhar2004up@gmail.com dmall@nic.in publicforum123@gmail.com  Telephone: 09506000000 (Personal) 09454417517 (Official) 65
  32. 32. JSK team extends personal thanks to All concerned for Recognizing, Supporting & Encouraging Our initiative. Thank you http://www.jskallahabad.com 66

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