Present system of Pension Administration
1) Monthly sanction of Pension
obtained on 1st of every Month
Panchayats/MCs (empowered by Govt)
3) Money withdrawn by Sarpanches/MC members
and expected to be disbursed by 7th of every
4) APR receipts & balance deposited to BDPO office
5) BDPO office in turn sends balance of the Block to
DSWO office with APR receipts
6) DSWO updates central data and sends arrears of
non receivers of pension in subsequent months.
Shortcoming in the system
1) Disbursement of pension to all within the 1st
week is not guaranteed
2) Feedback regarding disbursement & account
rendering by Panchayats/MC badly delayed
3) Does not provide withdrawal flexibility to
4) Sporadic allegations of harassment &
discrimination by Sarpanches
5) Defaults in payments to about 5% beneficiaries
every month who feel harassed
Use of IT in Governance (present Status)
1) Centralized database has been created for all
pensioners, Application forms & eligibility criteria
available on the website
2) DSWOs are authorized for online addition/deletion/
modification of central database
3) Flagging ineligible and dead beneficiaries
4) De-duplication of records
5) Monthly Treasury bills & Bank payment advices are
processed using the central database
6) APR generated at state level for all districts & sent
in PDF to districts (No manual changes permitted )
7) Online search facilities for beneficiaries records
and tracking of their payments
8) Up to date beneficiaries lists available online.
HARYANA – EBT Architecture and Data Flow
Block / MC Office
DSWO / ADMIN
Interaction with website
Banks / TSP
District / Bank /CSP Level Processes
State Level Processes
Online insertion/ Modification of Pensioners by DSWO.
Generation of monthly Pension APRs.
XML files Creation for Banks for remittance of Correction in Pension amount , Pensioner name (spelling)
and Status and within district migration
accounts of beneficiaries
Generation of District Level Reports.
Processing of Pension Arrears.
Enrollment / Integration of Bank accounts / Card Nos.
Processing of pension scheme wise summary sheets.
Disbursement and addressing grievances
Data Synchronization with Banks.
Online availability of –
State Level Reports Generation.
Up-to-date Beneficiaries List.
Pension payment Tracking for every beneficiary
Inter district Migrations of beneficiaries
View number of integrated bank accounts Block/MC wise.
Confirmation of changes made by DSWOs
Capacity development and operational training EBT related instructions.
Features of IT Application
Web based application available any time
Bilingual Unicode compliant
Role based access to distt and state level officials
IP based secure access at districts
Beneficiaries lists updated dynamically
APRs generation at State level for selected
geographical and institutional jurisdiction
Delayed Flow of reports and account rendering from
Panchayats to BDPOs
through a manual APR generated at DSWO level in
subsequent months has bottlenecks and problems
having digital data system, interface between
Department and beneficiaries is still manual & is fraught
with limitations of the manual delivery system
Voluminous Records of APRs maintained in physical form
poses a problem of storage, retrieval & reconciliation
Reconciliation of accounts and money kept outside
system for long periods
To- be- processes
Achieve 100% payment to beneficiaries on 1st of every
Reconciliation of payment accounts through banks and
NPCI as a digital payment intermediaries
Scanable APR to update payment disbursement status &
Durana Village (Ambala) AEPS experiment
Barwala (panchkula) EBT experiment
Introduction of scanning technology in pipeline
Aadhar & bank account seeding of beniciaries started
Universal Citizen database with Socio-economic and
personal data to identify potential beneficiaries
Universal Aadhar Based payment for all benefits flowing
from different departments
Individual/family based entitelment statements cutting
across deptts & Organizations
SMS services for payment alerts to individuals.
Scheme Accessibility through e-DISHA Centres & CSCs.
Recognition to this IT initiative
Winner of Financial Inclusion award in 2012
by the President of Economic Advisory
council to the Prime minister of India
Finalist in 2013 for National e-Governance
award by DARPG ,Govt. of India
Scheme wise count (Jan 2014)
Rate of Revised
Old Age Samman
Allowance to Eunuch
Allowance to Dwarf
Sh. PK Das, IAS
Principal Secretary to Govt firstname.lastname@example.org
Sh. Sandeep Garg, IAS
Director General, SJE
Sh. Ghan Shyam Bansal
State Informatics Officer
Sh. Susheel Kumar
Sh. Dharam Pal Saini
Senior System Analyst
Sh. Hakam Singh