Presentation Overview Who we are ELM’s mission What programs does ELM operate? Technology ELM uses PIKA (Case Management System) Wiki E-mail
What is ELM ? Elder Law of Michigan is a mission Driven nonprofit, 501(c)(3) organization which offers innovative programs and services to meet the needs of a maturing society. ELM is the most trusted resource for mature adults to ensure that they are safe, informed, treated fairly and economically secure: Promotes and protects the rights Health Economic well-being of older adults and people with disabilities ELM provides information, advocacy, legal advice, and professional services. We want individuals and their caregivers to be able to make one call for help -- 866-400-9164 -- to Elder Law of Michigan!
ELM’s Mission Our mission is to promote and protect the rights, health and economic well-being of people as they age or people with disabilities by providing information, advocacy, legal advice and professional services. Our vision: Elder Law of Michigan will be the most trusted resource for adults to ensure that they are safe, informed, treated fairly and economically
Three Main Focus AreasElder Law of Michigan (ELM) has three main focus areas to help protect individuals as they age and people with disabilities: 1. Legal Services 2. Economic Security 3. Personal Health and Safety These three areas act as an umbrella for ELM’s individual programs. The diagram on the next slide represents the three main focus areas of ELM and shows each individual program. Some programs meet the mission of more than one focus area and further enhancing the mission of ELM.
Legal Services Personal Health Economic Security and Safety Legal Hotline for Michigan Legal Hotline for Michigan Michigan Coordinated Access Seniors Seniors to Food for the Elderly (MiCAFE) Mid-American Pension Mid America Pension Rights Rights Project Project Elder Abuse Prevention Michigan Coordinated Access to Food for the Elderly (MiCAFE) Elder Abuse Prevention Benefits Enrollment and Options Center Pooled Trust Account Management Elder Economic Security Standard Index TM Reverse Mortgage Counseling
What is the Legal Hotline? The legal Hotline is designed for: People age 60 and older to call Receive free legal advice Get answers to legal questions The nature of the calls the hotline receives are regarding, but are not limited to: Garnishment, Eviction Foreclosure The Legal hotline celebrated 20 years in 2010!!! How the Hotline works: Just a Phone Call Away at: 1-800-347-5297 Usually, an appointment is set to have a lawyer call back the same day!
The Mid-America Pension Rights Project: Searches for retirement benefits Advises individuals about their pension rights Actively works to resolve pension and other retirement benefit disputes
Michigans Coordinated Access to Food for the Elderly (MiCAFE)is a program that:• Assists older adults in applying for public benefits and• Helps ensure that they are economically secure asthey age.
Staff at the Benefits Enrollment and Options Center help identify benefitsindividuals may qualify for. These include: • Food Assistance • Medicaid • Veterans Benefits • Help with Medicare premiums for Part B and D • Help with heating costs • Foreclosure prevention • Help with prescription drugs • Unclaimed pensions • Tax credits • Tax relief
WikiWhat is the Wiki?The Wiki or the internal ELM resource page is similar to a website.Only ELM staff have access to the wiki The wiki is a collection of important information. Here frequently used forms can be found ELM phone extensions Even an announcement section Access the wiki at: internal.elderlawofmi.org
PIKA (Case Management) Pika is the case management system that ELM uses to track clients.
E-mail ELMutilizes E-mail that is poweredby Google!
Stats Over 13,000 people received in 2010 legal, financial, application assistance, information, or advocacy! Calls come into ELM for the following: Consumer and Debt 30.3% Housing 17.9% Health 7.9% Family 8.2% Income Supports 4.6% Employment/Pension 2.3% Individual rights 1.1% Miscellaneous 27.6%
Who are client’s of ELM? 71% are single older women 85% have incomes of less than $20,000/year 15% are family caregivers 17% are 81 years of age or older 23.5% live with one or more disabilities