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Leadership in the age of the quick fix
Ed Kless
GN-28
Wednesday, July 29th, 3:30-4:15
@edkless
2
#SageSummit
The contents of this presentation were provided by the individual(s) and/or
company listed on the title page...
3
#SageSummit
What Gridlock Looks Like – Part 1
• Organizational Paralysis
• Absence/Abdication of Mission/Purpose
• Disor...
4
#SageSummit
What Gridlock Looks Like – Part 2
• Reactive responses
• Focus on Symptoms
• Blame Displacement
• Unending t...
5
#SageSummit
Traditional Models
• Power
– Influencing others to do what it is believed they should do.
• Rescuing
– Savin...
6
#SageSummit
“The way out of our ruts in leadership requires
shifting our orientation, from one that focuses on
technique...
7
#SageSummit
0
2
4
6
8
10
12 2 4 6 8 10 12 2 4 6 8 10 12
Time of Day
Chronic vs. Episodic Anxiety
Episodic
Chronic
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#SageSummit
0
2
4
6
8
10
12 2 4 6 8 10 12 2 4 6 8 10 12
Time of Day
Chronic vs. Episodic Anxiety
Episodic
Chronic
9
#SageSummit
11
#SageSummit
Process and Presence
• Power lies in presence rather than method.
• Leaders should avoid trying to instill ...
12
#SageSummit
5 Principles of Non-anxious/Present Leadership
1. The capacity to separate oneself from surrounding emotion...
13
#SageSummit
What A Well-Differentiated Leader Does in Times of Crisis
• Works out balance between being responsible for...
Leadership in the age of the quick fix
Ed Kless
GN-28
Wednesday, July 29th, 3:30-4:15
@edkless
15
#SageSummit
Questions?
• Send any questions you may have about this session to the
following email by August 15:
Confer...
16
#SageSummit
Session survey
• Complete a survey for this session!
http://goo.gl/2MUPWW
Session code: GN-28
Session title...
Leadership in the age of the quick fix
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Leadership in the age of the quick fix

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Leadership thinking is is often based on manipulation - trying to “get someone to do something” which isn't necessarily effective. Coming to terms with this idea is difficult and not for everyone because it requires us to examine some of our most deeply held beliefs and either dismiss them or at least think differently about them. If you are interested in rethinking the way you approach leadership, you are invited to attend this session.

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Leadership in the age of the quick fix

  1. 1. Leadership in the age of the quick fix Ed Kless GN-28 Wednesday, July 29th, 3:30-4:15 @edkless
  2. 2. 2 #SageSummit The contents of this presentation were provided by the individual(s) and/or company listed on the title page. The information and opinions presented in this presentation may not represent the positions, strategies, or opinions of Sage. Unless explicitly stated, Sage is not responsible for the content herein and no endorsements are implied. ©2015 Sage Software, Inc. All rights reserved. Sage, the Sage logo, and any Sage product and service names mentioned herein, are trademarks of Sage Software, Inc. or its affiliates. All other names used in this presentation are for informational purposes only and may be trademarks of their respective owners.
  3. 3. 3 #SageSummit What Gridlock Looks Like – Part 1 • Organizational Paralysis • Absence/Abdication of Mission/Purpose • Disoriented Planning • Chaotic Communication • Resistance and Sabotage • Toxic environment • Adapting towards the least mature • Ineffective Actions
  4. 4. 4 #SageSummit What Gridlock Looks Like – Part 2 • Reactive responses • Focus on Symptoms • Blame Displacement • Unending treadmill of trying harder • Looking for answers rather than reframing questions • Either/or thinking that creates false dichotomies
  5. 5. 5 #SageSummit Traditional Models • Power – Influencing others to do what it is believed they should do. • Rescuing – Saving others from consequences of decisions made.
  6. 6. 6 #SageSummit “The way out of our ruts in leadership requires shifting our orientation, from one that focuses on techniques that motivate others to one that focuses on the leader’s own presence and being.” - Ed Friedman
  7. 7. 7 #SageSummit 0 2 4 6 8 10 12 2 4 6 8 10 12 2 4 6 8 10 12 Time of Day Chronic vs. Episodic Anxiety Episodic Chronic
  8. 8. 8 #SageSummit 0 2 4 6 8 10 12 2 4 6 8 10 12 2 4 6 8 10 12 Time of Day Chronic vs. Episodic Anxiety Episodic Chronic
  9. 9. 9 #SageSummit
  10. 10. 11 #SageSummit Process and Presence • Power lies in presence rather than method. • Leaders should avoid trying to instill insight into the unmotivated. • Self definition is responding non-anxiously. • Watch the triangles.
  11. 11. 12 #SageSummit 5 Principles of Non-anxious/Present Leadership 1. The capacity to separate oneself from surrounding emotional processes. 2. The capacity to obtain clarity about one’s principles and vision. 3. The willingness to be exposed and to be vulnerable. 4. Persistence in the face of inertial resistance. 5. Self-regulation in the face of reactive sabotage.
  12. 12. 13 #SageSummit What A Well-Differentiated Leader Does in Times of Crisis • Works out balance between being responsible for self and being labeled obstreperous. • Keeps the system loose through humor. • Makes decisions when the same question brings no new information. • Confronts people with their freedom.
  13. 13. Leadership in the age of the quick fix Ed Kless GN-28 Wednesday, July 29th, 3:30-4:15 @edkless
  14. 14. 15 #SageSummit Questions? • Send any questions you may have about this session to the following email by August 15: ConferenceSessions.NA@sage.com
  15. 15. 16 #SageSummit Session survey • Complete a survey for this session! http://goo.gl/2MUPWW Session code: GN-28 Session title: Leadership in the age of the quick fix

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