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Fernando Ortega - eCommerce Day Bogotá Online [Live] Experience

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Fernando Ortega - eCommerce Day Bogotá Online [Live] Experience

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Fernando Ortega - eCommerce Day Bogotá Online [Live] Experience

  1. 1. ENFRENTANDO ENTORNOS HIPERCOMPETITIVOS
  2. 2. Locaciones poco convenientes Poca preparaci�n/ anticipaci�n log�stica
  3. 3. SHARE ONLINE VS ONLINE
  4. 4. Confianza VoC Protecci�n en pisos puntos de contacto Comunicaci�n asertiva Transformaci�n digital Procesos agiles Automatizaci�n Transformaci�n de data Logistica Dark Stores Servicios a la medida Contacto permanente ETA Experiencia In-store Nuevos m�todos de pago AI/AR Agendamiento de recorridos TRANSFORMANDO EL BRICK AND MORTAR
  5. 5. TRANSFORMACI�N = CONFIANZA

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