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Seven Pillars of Servant LeadershipModel: Leading by Serving, Serving First
Who is the Servant-Leader?“The servant-leader is servant first. It begins withthe natural feeling that one wants to serve,...
“The first and most important choice aleader makes is the choice to serve,without which one’s capacity to lead isseverely ...
CultureStrategyEmployeesCustomersCommunity●A Person of Character●Who Puts People First●Skilled Communicator●Compassionate ...
Seven Pillars of Servant LeadershipPerson of Character● Maintains Integrity● Demonstrates Humility● Serves a HigherPurpose...
Seven Pillars of Servant LeadershipPuts People First● Displays a Servant’s Heart● Is Mentor-Minded● Shows Care & Concern“T...
Seven Pillars of Servant LeadershipSkilled Communicator● Demonstrates Empathy● Invites Feedback● Communicates Persuasively...
Seven Pillars of Servant LeadershipCompassionate Collaborator● Expresses Appreciation● Builds Teams● Negotiates Conflict“P...
“When people respect each other andvalue differences, they can worktogether more amicably which resultsin greater producti...
Seven Pillars of Servant LeadershipForesight● Visionary● Displays Creativity● Exercises Sound Judgment“Business, more than...
“The failure (or refusal) of a leader to foresee may beviewed as an ethical failure: because a serious ethicalcompromise t...
Seven Pillars of Servant LeadershipSystem Thinker“Quantum physics: Imagining possibilities”-What The Bleep Do We Know● Com...
Seven Pillars of Servant LeadershipLeads with Moral Authority Granted by Others“Moral Authority: The principled exercise o...
CultureStrategyEmployeesPatientsCommunity●A Person of Character●Who Puts People First●Skilled Communicator●Compassionate C...
Minneapolis, Minnesota612.812.3201Magellaner.com LeaderServe.comJeff Pauley, Co-Founder & Servant
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Seven pillars of servant leadership

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Seven pillars of servant leadership

  1. 1. Seven Pillars of Servant LeadershipModel: Leading by Serving, Serving First
  2. 2. Who is the Servant-Leader?“The servant-leader is servant first. It begins withthe natural feeling that one wants to serve, to servefirst. Then conscious choice brings one to aspireto lead. The best test is: Do those served growas persons; do they, while being served, becomehealthier, freer, more autonomous, more likely tothemselves to become servants?”- Robert K. Greenleaf, 1970
  3. 3. “The first and most important choice aleader makes is the choice to serve,without which one’s capacity to lead isseverely limited.”- Robert K. Greenleaf, 1970Servant Leadership
  4. 4. CultureStrategyEmployeesCustomersCommunity●A Person of Character●Who Puts People First●Skilled Communicator●Compassionate Collaborator●Has Foresight●Is a Systems Thinker●Leads with Moral AuthorityServant-LeaderSeven Pillars of Servant Leadership
  5. 5. Seven Pillars of Servant LeadershipPerson of Character● Maintains Integrity● Demonstrates Humility● Serves a HigherPurpose“All leadership development is character development.”-Dr. Stephen Covey
  6. 6. Seven Pillars of Servant LeadershipPuts People First● Displays a Servant’s Heart● Is Mentor-Minded● Shows Care & Concern“The first and most important choice a leader makes is the choiceto serve, without which one’s capacity to lead is severely limited.”-Robert Greenleaf
  7. 7. Seven Pillars of Servant LeadershipSkilled Communicator● Demonstrates Empathy● Invites Feedback● Communicates Persuasively“If you want to be listened to, you should put in time listening.”-Marge Piercy
  8. 8. Seven Pillars of Servant LeadershipCompassionate Collaborator● Expresses Appreciation● Builds Teams● Negotiates Conflict“Plays well with others.”-Kindergarten Report Card
  9. 9. “When people respect each other andvalue differences, they can worktogether more amicably which resultsin greater productivity. Multiculturalleadership encourages synergy andinnovation.”– Juana BordasSalsa, Soul and Spirit: Leadership for aMulticultural Age
  10. 10. Seven Pillars of Servant LeadershipForesight● Visionary● Displays Creativity● Exercises Sound Judgment“Business, more than any other occupation, is a continual dealingwith the future; it is a continual calculation, an instinctive exercisein foresight.”-Henry R. Luce, Co-founder of Time
  11. 11. “The failure (or refusal) of a leader to foresee may beviewed as an ethical failure: because a serious ethicalcompromise today (when the usual judgment onethical inadequacy is made) is sometimes the resultof a failure to make the effort at an earlier date toforesee today’s events and take the right actionswhen there is freedom for initiative to act.”- Robert K. GreenleafForesight as the Central Ethic of Leadership
  12. 12. Seven Pillars of Servant LeadershipSystem Thinker“Quantum physics: Imagining possibilities”-What The Bleep Do We Know● Comfortable with Complexity● Demonstrates Adaptability● Considers the “Greater Good”
  13. 13. Seven Pillars of Servant LeadershipLeads with Moral Authority Granted by Others“Moral Authority: The principled exercise of free choice,which almost always involves some form of sacrifice.”-Steven Covey
  14. 14. CultureStrategyEmployeesPatientsCommunity●A Person of Character●Who Puts People First●Skilled Communicator●Compassionate Collaborator●Has Foresight●Is a System Thinker●Leads with Moral AuthorityServant-LeaderSeven Pillars of Servant Leadership
  15. 15. Minneapolis, Minnesota612.812.3201Magellaner.com LeaderServe.comJeff Pauley, Co-Founder & Servant

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