South Australian Government  ICT Strategic Plan<br />Priority One: Channels and Access<br />
sa.gov.au <br />Homepage<br />
sa.gov.au<br />Transport within Seniors page<br />
Agencies’ business<br />Operational:<br />Seniors – (Department for Families & Communities)<br />Carers  – (Department for...
Australian Government Information Management Office (AGIMO)<br />Australians' use and satisfaction with e-government servi...
Australians' use and satisfaction with e-government services<br />2008 —2009<br />
sa.gov.au<br />Energy efficiency<br />
sa.gov.au<br />Energy efficiency page (inset interactive functionality – energy efficient house) <br />
Cross franchise and cross media work<br />Energy and climate change – Housing, property and land<br />70, 000 printed broc...
sa.gov.au<br />Housing , property and land page (inset www.youtube.com channel)<br />
sa.gov.au<br />Cycling page (inset interactive google map – cycle instead journey planner) <br />
sa.gov.au<br />Services locator – Google Maps<br />
Creative Commons<br />You are free:<br /><ul><li>to share - to copy, distribute and transmit the work
to remix - to adapt the work
To make commercial use of the work</li></ul>Under the following conditions:<br /><ul><li>attribution - You must attribute ...
Public domain - where the work or any of its elements is in the public domain under applicable law, that status is in no w...
Other rights - in no way are any of the following rights affected by the license:
your fair dealing or fair use rights, or other applicable copyright exceptions and limitations
the author's moral rights
rights other persons may have either in the work itself or in how the work is used, such as publicity or privacy rights
notice — for any reuse or distribution, you must make clear to others the license terms of this work.
Notice - For any reuse or distribution, you must make clear to others the license terms of this work. The best way to do t...
Bizgate payment facility<br />
Applications for mobile devices<br />EzyReg iPhone and Android application <br />
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South Australian Government ICT Strategic Plan

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Paper presented by Rita McPhail, Program Manager, Single Entry Pint Online Program eGovernment (South Australia), at the Serve You Right Conference, Melbourne, September 15-16, 2011.

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South Australian Government ICT Strategic Plan

  1. 1. South Australian Government ICT Strategic Plan<br />Priority One: Channels and Access<br />
  2. 2. sa.gov.au <br />Homepage<br />
  3. 3. sa.gov.au<br />Transport within Seniors page<br />
  4. 4. Agencies’ business<br />Operational:<br />Seniors – (Department for Families & Communities)<br />Carers  – (Department for Families & Communities)<br />Housing, property and land – (Department for Families & Communities)<br />Community groups and volunteers – (Attorney General's Department)<br />Transport, travel and motoring – (Department of Transport Energy & Infrastructure)<br />Disability – (Department for Families & Communities)<br />Business, industry and trade – (Department of Trade & Economic Development)<br />Water – (Department for Water)<br />Energy and climate change – (Department of Transport Energy & Infrastructure)<br />Training - (Department of Further Education, Employment, Science & Technology)<br />Aboriginal employment - (Department of Further Education, Employment, Science & Technology)<br /> <br />Approved:<br />Education and learning – (Department of Education & Children’s Services)<br />Employment – (Department of Further Education, Employment, Science & Technology)<br />Citizens and your rights - (Attorney General's Department & Department of the Premier & Cabinet)<br /> <br />Not yet started: <br />Crime, justice and the law <br />Emergency, safety and infrastructure<br />Health and wellbeing<br />Arts, sport and leisure<br />Finance<br />
  5. 5. Australian Government Information Management Office (AGIMO)<br />Australians' use and satisfaction with e-government services 2005 —2009<br />
  6. 6. Australians' use and satisfaction with e-government services<br />2008 —2009<br />
  7. 7. sa.gov.au<br />Energy efficiency<br />
  8. 8. sa.gov.au<br />Energy efficiency page (inset interactive functionality – energy efficient house) <br />
  9. 9. Cross franchise and cross media work<br />Energy and climate change – Housing, property and land<br />70, 000 printed brochures sent to Housing SA tenants, local government and NGOs<br />
  10. 10. sa.gov.au<br />Housing , property and land page (inset www.youtube.com channel)<br />
  11. 11. sa.gov.au<br />Cycling page (inset interactive google map – cycle instead journey planner) <br />
  12. 12. sa.gov.au<br />Services locator – Google Maps<br />
  13. 13. Creative Commons<br />You are free:<br /><ul><li>to share - to copy, distribute and transmit the work
  14. 14. to remix - to adapt the work
  15. 15. To make commercial use of the work</li></ul>Under the following conditions:<br /><ul><li>attribution - You must attribute the work in the manner specified by the author or licensor (but not in any way that suggests that they endorse you or your use of the work). </li></ul>With the understanding that:<br /><ul><li>Waiver - any of the above conditions can be waived if you get permission from the copyright holder.
  16. 16. Public domain - where the work or any of its elements is in the public domain under applicable law, that status is in no way affected by the license.
  17. 17. Other rights - in no way are any of the following rights affected by the license:
  18. 18. your fair dealing or fair use rights, or other applicable copyright exceptions and limitations
  19. 19. the author's moral rights
  20. 20. rights other persons may have either in the work itself or in how the work is used, such as publicity or privacy rights
  21. 21. notice — for any reuse or distribution, you must make clear to others the license terms of this work.
  22. 22. Notice - For any reuse or distribution, you must make clear to others the license terms of this work. The best way to do this is with a link to this web page. </li></li></ul><li>SA Government domain rankings<br />July 2011<br />sa.gov.au<br />Top 10 sites account for 44.5% of all traffic<br />Top 20 sites account for 59.4% of all traffic <br />Adelaide Metro (Public Transport)<br />Transport South Australia<br />South Australia<br />South Australian Country Fire Service<br />Education and Children Services<br />Including:<br />- South Australian Police Department Payments<br />- Online School Fees<br />- Local Government Payments<br />Courts Administration Authority South Austyralia<br />Bizgate<br />Child and Youth Health Services<br />South Australian Tertiary Admissions Centre<br />% of all sites to SA Government websites<br />
  23. 23. Bizgate payment facility<br />
  24. 24. Applications for mobile devices<br />EzyReg iPhone and Android application <br />
  25. 25. Industry benefits<br />Public adapting social media tools to their benefit<br />
  26. 26. Online share of payments<br />Volumes of business as at June 2011<br /><ul><li>In the 2010/11 the Bizgate system supported the collection of $0.9 billion in state and local government revenues.
  27. 27. The cost of delivering a service online is between 10 and 20% of the cost of alternative channels.</li></li></ul><li>Business Industry and Trade<br />Reducing Red Tape<br />
  28. 28. SmartForms<br />Marine Certificate of Competency Application<br />
  29. 29. SmartForms<br />Plant Registration Application Form<br />
  30. 30. Thinkers in Residence <br />Dr Genevieve Bell - Anthropologist<br />
  31. 31. Awards and recognition<br /> <br />Heading the sa.gov.au development team is Jan McConchie, winner of the 2010 national Leading Female ICT Professional award. (Australian Government and Dell Women in IT Executive Mentoring (WITEM) program)<br />July 2010: nominated for a national award, after winning the State eGovernment iAward for innovation in delivery of service. <br /> (Australian Information Industry Association South Australian Awards)<br />2011: nominated for the SA Government Premier's Award in 2 categories:<br />The Single Entry Point Online - sa.gov.au was nominated for Fostering Creativity and Innovation<br />The Business-In-SA Franchise was nominated for Growing Prosperity<br />April 2010: recognised by international standards body OASIS (Organisation for the Advancement of Structured Information Standards) as an example of best practice in transformational government. The model is on the path to being used as the basis for an international best practice standard for government transformation.<br />
  32. 32. Contact information<br />Jan McConchie, Director eGovernment<br />jan.mcconchie@sa.gov.au<br />Rita McPhail, Program Manager sa.gov.au<br />rita.mcphail@sa.gov.au<br />+61 8 8226 2988<br />Booklet v1.0 released: 19 July 2011<br /> <br />

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