Paper presented by Maria Katsonis, Principal Adviser, Public Administration, Department of Premier and Cabinet to Smart Government Australia 2010 Conference, September 14, 2010.

2. What is Government 2.0? direct citizen engagement and participation blogs, wikis, and social media open access to public sector information personalisation choice collaboration

3. Gov 2.0 is more than technology Sourcee: Deloitte, 2009 Public as participant Public as spectator Decision making Transparent Closed Outcome-driven Input-oriented Performance Multi-channel Single channel Choice-based Supplier-driven Personalised One-size fits all Service delivery Flexible Collaborative Rigid Networked Hierarchical Management Government 2.0 Government 1.0

4. social media usage trends stocktake of VPS apps consultations and workshops expert reference group practice in other jurisdictions development by wiki Statement of Government Intentions Govt response to EDIC PSI Inquiry Gov 2.0 Action Plan

6. 1. Driving adoption in the VPS 2. Engaging communities 3. Opening up government 4. Building capability four action areas  PARTICIPATION  TRANSPARENCY  LEADERSHIP  PERFORMANCE

8. Distributed approach to implementation WovG Taskforce to oversight implementation Progress reports to Secretaries Development of performance measurement framework using Gov 2.0 Approach Think big, start small and scale fast

9. What they have said “ In my view, Victoria's Gov 2.0 Action Plan is an example of best practice … I believe that the effective execution of this Action Plan, ahead of Gov 2.0 efforts in other states, will give Victoria a substantial first-mover economic advantage, positioning the state as more innovative and better equipped to service citizens and businesses in the 21st Century.“ Craig Thomler