Tutorial 2 omar salim

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Tutorial 2 omar salim

  1. 1. 29.09.2011 Oman eGovernance in Practice Presented by Omar Salim Al Shanfari Deputy CEO, Information Technology AuthorityAGENDA 1. What is eGovernment 2. Drive for Digital Transformation 3. e.oman Digital Strategy 4. What is eGovernance 5. Oman Approach to eGovernance 1
  2. 2. 29.09.2011 What is eGovernment Is the transformation of internal and external public sector relationships, through Information and Communications Technology (ICT) in order to optimize government service delivery and citizen participation. Is the digital interaction between a government and citizens, government and businesses/commerce, government and employees, and also between government and governments /agencies. Essentially, the e-Government delivery models can be briefly summed up as: • G2C (Government-to-Citizens) • G2B (Government-to-Businesses) • G2E (Government-to-Employees) • G2G (Government-to-Governments) Drive for Digital Transformation In His Majesty’s speech at Council of Oman (11 Nov 2008):“Information technology and communications have now become the main elements that move forward the development process in this third millennium... We call upon all government institutions to speedily enhance their performance, and to facilitate their services, by applying digital technology in order to usher the Sultanate into the constantly evolving spheres for applying knowledge.” Information Technology Authority (ITA) was set up by a royal decree to implement all the national IT projects and to supervise all the projects relating to the e.oman national digital strategy. 2
  3. 3. 29.09.2011 e.oman Digital Strategy Society and Enhance e- Governance, National ICT Industry Promotion and Human Capital Government Standards and Infrastructure Development Awareness Development and e-Services Regulations Development6 Strategic PillarsEach pillar translated into initiatives, projects and milestones. Althoughall 6 pillars have started, the initial focus pillars were nationalinfrastructure, governance & standards, and promotion & awareness. e.oman Digital Strategy• Oman Government Network• Official eGovernment Services Portal• National Data Center• National e-Payment Gateway• Oman eGovernance Framework• Security Framework• National IT Training and Awareness• Oman National Computer Emergency Readiness Team (OCERT) 3
  4. 4. 29.09.2011 e.oman Digital Strategy The next 3 strategic focus pillars: IT Industry • Increase competency of Development Omani IT manpower and grow IT Omani businesses Enabling Society & • Drive digital literacy and IT Individuals skills e-Government & e- Services • Increase delivery, integration and quality of e-Government services What is eGovernanceWhen ITA 1st embarked, we asked ourselves: ITA made references and studied from others 4
  5. 5. 29.09.2011 What is eGovernance Is the development, deployment and enforcement of the policies, laws and regulations necessary to support the functioning of a Knowledge Society as well as of e-Government in our drive for digital transformation. Oman Approach to eGovernance4 Key Areas Define roles & Structure responsibilities Define standards & processes Frameworks Governance Policies Define conformance Laws and behaviour Enforce national laws & regulations 5
  6. 6. 29.09.2011 Structure Ministry Government Body ITA Government AgencyITA was formed in May 2006 by Each agency or ministry has itsroyal decree. Statutory own IT department. BoardResponsible for implementing For communication andnational IT projects. coordinating purposes, each agency has an IT rep for ITA.Supervise projects relating toe.oman digital strategy. Frameworks 2 main frameworks developed by ITA: 1. Oman Governance Framework 2. Oman eGovernment Architecture Framework (which is a subset of above) 6
  7. 7. 29.09.2011 Oman eGovernance Framework Oman eGovernance Framework is a set of standards / best practices and process management systems to enhance the delivery of Government Services in alignment with the Vision & Mission of ITA. The framework consists of the following building blocks: – Oman eGovernment Architecture Framework (OeGAF) – Process Management Systems – Standards Management ProcessOman eGoverment Architecture Framework • OeGAF is a whole-of-government EA to facilitate interoperability and integration among government IT systems • Was launched in June 2010 • Won one of the exceptional Open Group Architecture awards in Feb 2011 • One of the two pillars of the Oman eGovernance Framework 7
  8. 8. 29.09.2011 Oman eGoverment Architecture Framework • Contains Architecture guidelines, Principles and technical standards • OeGAF consists of four main architectures as follows: – Business Architecture – Solution Architecture – Information Architecture – Technical Architecture Oman eGoverment Architecture FrameworkAnInterconnected Framework Discover Support Access Leverage Leverage 8
  9. 9. 29.09.2011 PoliciesWorking with other government agencies, thefollowing policies were implemented:1. IT Security Policy2. Use of IT Central Initiatives (e.g. Oman Government Network and Government Enterprise Licences)3. IT Procurement and TenderITA is currently working on other IT related policies. LawsStatus Name of Policies Purpose 2003 Electronic Communications To legalise electronic Law communications in Oman 2008 Electronic Transactions Law To legalise electronic transactions in Oman 2008 Intellectual Property (IP) To legalise and Law acknowledge intellectual properties in Oman 2011 Cyber Crime Law To prevent crimes and misuse of information technology 9
  10. 10. 29.09.2011 Summary• ITA has begun its eGovernment journey• 4 key areas for successful eGovernance• Structure for eGovernance is required; ITA has a clear mandate on behalf of the Oman Government to lead and guide the e.oman digital transformation• Frameworks are required to define the IT standards and processes• Policies ensured conformance by government agencies• Laws are required for enforcement at national level Thank You 10

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