Tutorial 1 maria wimmer

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Tutorial 1 maria wimmer

  1. 1. 9/29/2011 ICEGOV2011 Tutorial on Electronic Governance for Sustainable Development Tomasz Janowski, Adegboyega Ojo, Elsa Estevez United Nations University Maria Wimmer University of Koblenz-Landau AIM AND OVERVIEW Propose and demonstrate the concept of Electronic Governance for Sustainable Development (EGOV4SD); explore how EGOV can advance the social, environmental, economic and transitional SD goals; and explain how open government and policy development can help realize EGOV4SD. 1. ELECTRONIC GOVERNANCE – EGOV 2. ELECTRONIC GOVERNANCE FOR DEVELOPMENT – EGOV4D 3. ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT – EGOV4SD 3.1. CONCEPT 3.2. GOAL – SOCIAL SUSTAINABILITY 3.3. GOAL – ENVIRONMENTAL SUSTAINABILITY 3.4. GOAL – ECONOMIC SUSTAINABILITY 3.5. GOAL – SUSTAINABILITY TRANSITION 4. REALIZING EGOV4SD – OPEN GOVERNMENT AND POLICY DEVELOPMENTICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 2 1
  2. 2. 9/29/2011 CONTEXT – PRESSURE ON GOVERNMENTS Governments around the world are under pressure: o from globalisation o from fiscal demands o from evolving societies o from raising citizen expectations, etc. They are expected to: o be responsive to social change, o address public concerns, o deliver effective government programs, deliver Public Value! o manage public funds efficiently, o implement the principles of good governance [1]ICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 3 CONTEXT – TECHNOLOGICAL PROGRESS 1. Web 2.0 o RSS - content syndication o Blogs - online journal writing o Wikis - collaborative editing and content creation o Social Networking - connecting people o Mashups - combining contents from different sources o Virtual Worlds - training and educating with simulations 2. Semantic web - Tagging resources on the web to facilitate finding, sharing, and combining content. 3. Cloud computing - Scalable and virtualized resources offered as services over the Internet. 4. Software as a service - providing or deploying software as service on demand 5. Global identity - validating identity of users globally in any context (.Net passport) 6. Ubiquitous computing - delivering computing networks and services everywhere 7. Ambient services - providing environment-embedded services 8. Pervasive broadband - broadband access everywhereICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 4 2
  3. 3. 9/29/2011 CONTEXT – TECHNOLOGY AND GOVERNMENT TECHNOLOGY PRESSURE ON GOVERNMENTS PARADIGMS Web 2.0 Collaborative government Semantic Web Participatory government Cloud computing Mobile government INNOVATION Grid computing Agile government Pervasive broadband Infocomm infrastructure Local EGOV Software as service Reuse of public information EGOV4D Global digital identity Citizen-centric practice EGOV4SD One service space Governance 2.0 Readiness to development Seamless mobile services Chief Information OfficersICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 5 ELECTRONIC GOVERNANCE DEFINITIONS [2] DISCIPLINES Administrative Political PUBLIC ADMINISTRATION 3 System System POLITICAL SCIENCE 1 4 2, 3 MANAGEMENT INFORMATICS ECONOMICS SOCIOLOGY Civil Society 1. Internet service delivery and government online X X X 2. Front- and back-office use of ICT by government X X X X 3. Transforming the working of governments through ICT X X X X 4. Transforming the working of and interaction with government through ICT X X X X XICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 6 3
  4. 4. 9/29/2011 ELECTRONIC GOVERNANCE – DIMENSIONS Deconstructing the definition – EGOV determines how Government applies Technology to transform itself and its Interactions with Customers in order to create impact on the Society. EGOV DIMENSIONS [3] GOVERNMENT TECHNOLOGY INTERACTION CUSTOMERS SOCIETY Mission Equipment Channels Information needs Demography Role Infrastructure Channel Strategy Service needs Digital inclusion Values Data Interoperability Producer roles Institutional change Operations Social Media Partnerships Consumer roles Social tension Services Services Goals Accessibility Participation Institutions Applications Governance Change Globalization Trust MigrationICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 7 ELECTRONIC GOVERNANCE – SHIFTING FOCUS 1. Technical and Technological 2. Organizational and Transformational 3. Societal, Economic, EnvironmentalICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 8 4
  5. 5. 9/29/2011 FOCUS 1 – TECHNICAL AND TECHNOLOGICAL GOALS o Establishing agency websites o Publishing government information online o Providing online access to public services o Automating and optimizing administrative processes CHALLENGES o Providing connectivity o Assuring interoperability between systems o Connecting legacy systems to other systems and the internet LIMITATIONS o Technology issues are not isolated – context o Overreliance on technology is a typical source of failure o Developing more mature services introduces organizational issues o Technological development alone does not produce public valueICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 9 FOCUS 2 – ORGANIZATIONAL, TRANSFORMATIONAL GOALS o Transforming the internal working of government agencies using technology o Establishing collaboration between agencies and across the government o Offering seamless, transactional services through multiple delivery channels CHALLENGES o Command-and-control operations o Narrow specializations and inward-looking cultures o Lack of collaboration in government o Resistance to change LIMITATIONS o Higher service maturity may not lead to higher service usage o Internal change without sufficient public consultation is a major source of failure o The purpose of internal transformation should enable higher external performance o Organizational change alone does not create public valueICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 10 5
  6. 6. 9/29/2011 FOCUS 3 – SOCIETAL, ECONOMIC, ENVIRONMENTAL GOALS o How to ensure that electronic public services are used? o How to engage non-state actors in the pursuit of public goals? o How can governance through network support major policy goals? o How to ensure that government investment in technology produces public value? CHALLENGES o Lack of trust – citizens do not trust their government o Lack of trust – government does not trust its citizens o Determining the impact of technology on development o Managing conflicts and balancing contradictory requirements o Measuring public value in complex non-financial termsICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 11 EXAMPLE – EU 2015 STRATEGY TECHNOLOGY PRESSURE ON GOVERNMENTS PARADIGMS Web 2.0 Collaborative government Semantic Web Participatory government Cloud computing Mobile government INNOVATION Grid computing Agile government Pervasive broadband Infocomm infrastructure Local EGOV Software as service Reuse of public information EGOV4D Global digital identity Citizen-centric practice EGOV4SD One service space Governance 2.0 Readiness to development Seamless mobile services Chief Information OfficersICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 12 6
  7. 7. 9/29/2011 EXAMPLE – SINGAPORE 2015 STRATEGY TECHNOLOGY PRESSURE ON GOVERNMENTS PARADIGMS Web 2.0 Collaborative government Semantic Web Participatory government Cloud computing Mobile government INNOVATION Grid computing Agile government Pervasive broadband Infocomm infrastructure Local EGOV Software as service Reuse of public information EGOV4D Global digital identity Citizen-centric practice EGOV4SD One service space Governance 2.0 Readiness to development Seamless mobile services Chief Information OfficersICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 13 DISCUSSION How is technology applied by your organization to address its external pressures? What innovations emerge as a result? Provide an example.ICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 14 7
  8. 8. 9/29/2011 AIM AND OVERVIEW Propose and demonstrate the concept of Electronic Governance for Sustainable Development (EGOV4SD); explore how EGOV can advance the social, environmental, economic and transitional SD goals; and explain how open government and policy development can help realize EGOV4SD. 1. ELECTRONIC GOVERNANCE – EGOV 2. ELECTRONIC GOVERNANCE FOR DEVELOPMENT – EGOV4D 3. ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT – EGOV4SD 3.1. CONCEPT 3.2. GOAL – SOCIAL SUSTAINABILITY 3.3. GOAL – ENVIRONMENTAL SUSTAINABILITY 3.4. GOAL – ECONOMIC SUSTAINABILITY 3.5. GOAL – SUSTAINABILITY TRANSITION 4. REALIZING EGOV4SD – OPEN GOVERNMENT AND POLICY DEVELOPMENTICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 15 DEVELOPMENT DEVELOPMENT GOALS (MDGS) Economic, social and political development in the 1. Eradicate extreme hunger and poverty countries of Africa, Asia, Latin America, the 2. Achieve universal primary education Caribbean and the South Pacific (the South) [4]. 3. Promote gender equality MULTIPLE DIMENSIONS 4. Reduce child mortality Economic Creation of wealth and improved 5. Improve maternal health conditions of material life 6. Combat HIV/AIDS, malaria and other diseases Social Well-being in health, education, 7. Ensure environmental sustainability housing and employment 8. Develop a global partnership for development Political Human rights, political freedom, RESULTS enfranchisement Mixed for most countries except a small number of Cultural Values, beliefs and self-identity countries mainly in East Asia. Key reasons: Environmental Commitment to ecologically o inappropriate policy choices sound, sustainable development o poorly performing public sector o changing trends in development administrationICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 16 8
  9. 9. 9/29/2011 GOVERNANCE FOR DEVELOPMENT ROLE OF GOVERNMENTS ADMINISTRATIVE REFORM Formulate and implement, jointly with the private Reform agenda to address poor performance of sector and civil society institutions, development state institutions causing development failures: policies to generate economic growth, provide 1. Eliminating red-tape education, maintain security, expand jobs, etc. [4] 2. Decentralizing/devolving the authority GOVERNANCE FAILURES 3. Improving responsiveness to citizens 1. Excessive use of regulations and formal rules 4. Engaging the public in decision-making 2. Poor communication between agencies 5. Developing human capacity in government 3. Centralization of decision making 6. Introducing performance and accountability 4. Distance of public servants to citizens 7. Delivering public services by private firms 5. Orientation on maintenance, not outcomes 8. Utilizing ICT in all aspects of the reform 6. Inefficiency and unresponsiveness 7. Administrative corruption 8. Gender biasICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 17 ICT FOR DEVELOPMENT Application of ICTs to POVERTY Increasing market access and competitiveness of the poor socio-economic (MDG1) Improving social inclusion of isolated communities development [5]: EDUCATION Increasing access to education through distance learning (MDG2) Enhancing the efficiency of educational policies o Direct – to benefit populations GENDER Increasing economic and job opportunities for women o Indirect – to assist (MDG3) ICT for women’s education and for women as educators governments, HEALTH Providing remote health care services NGOs, etc. in (MDG4-6) Connecting rural health providers with formal health system improving socio- ENVIRONMENT Environmental monitoring and risk mitigation economic (MDG7) Environmental progress in the ICT and other sectors conditions. Effective data management for international development PARTNERSHIP Good governance… (MDG8) [6]ICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 18 9
  10. 10. 9/29/2011 ELECTRONIC GOVERNANCE FOR DEVELOPMENT D Development Modernization, dependency and human-centered schools. GOV4D Governance for Development Management of the development process through a framework of rules and institutions to regulate the conduct of all actors involved, public or non-public. EGOV4D Electronic Governance for Development EGOV focusing on development-related objectives: o Enhancing the capacity of government agencies for public service delivery through the process of ICT-enabled reform and decentralization o Using ICT to support the delivery of accessible and affordable services that are most needed by the poor and small businesses o Enabling through ICT the increased participation of the disadvantaged groups in the society in government decision makingICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 19 ELECTRONIC GOVERNANCE FOR DEVELOPMENT TRANSFORMATIONS GOVERNMENT ACADEMIA, PRIVATE SECTOR, CIVIL SOCIETY MDG 1 POVERTY MDG 2 EDUCATION MDG 3 GENDER MDG 4-6 CONSULTATION/IMPACT HEALTH CITIZENS BUSINESSES AGENCIES COMMUNITIES MDG 7 ENVIRONMENT ENABLEMENT MDG 8 SOCIETY GOVERNANCE ECONOMY PARTNERSHIPICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 20 10
  11. 11. 9/29/2011 EXAMPLE – EGOV4D IN CAMEROONPolicy context Lessons learnt Lower levels of governments are low priority Vision 2035 National agencies prefer to invest at the central level for visibility, creating increasing divide within the countries. Growth and Fragmented Stewardship Employment Strategy EGOV rests with IT agencies but implementation suffers 2020 from shared stewardship with related powerful ministries Academia-Government Collaboration is Necessary Public National Engaging local academia in research, education and Service ICT Policy training significantly improves program sustainability. Reform 2007 Bureaucracy is Pervasive EGOV Strategy With authorizations required for every action, project 2011 managers cannot decide on basic activities and progress is only assured with direct engagement of agency heads.ICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 21 DISCUSSION What kind of development-focused ICT and EGOV efforts are being carried out by your organization? Provide an example.ICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 22 11
  12. 12. 9/29/2011 AIM AND OVERVIEW Propose and demonstrate the concept of Electronic Governance for Sustainable Development (EGOV4SD); explore how EGOV can advance the social, environmental, economic and transitional SD goals; and explain how open government and policy development can help realize EGOV4SD. 1. ELECTRONIC GOVERNANCE – EGOV 2. ELECTRONIC GOVERNANCE FOR DEVELOPMENT – EGOV4D 3. ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT – EGOV4SD 3.1. CONCEPT 3.2. GOAL – SOCIAL SUSTAINABILITY 3.3. GOAL – ENVIRONMENTAL SUSTAINABILITY 3.4. GOAL – ECONOMIC SUSTAINABILITY 3.5. GOAL – SUSTAINABILITY TRANSITION 4. REALIZING EGOV4SD – OPEN GOVERNMENT AND POLICY DEVELOPMENTICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 23 SUSTAINABLE DEVELOPMENT DEFINITION DEFINITION [7] Development that meets the needs of the present generation without compromising the ability of the future generations to meet their own needs. CONCEPTS Needs Essential needs of the world’s poor Limitations Limitations imposed by the current state of technology and social organization on the environment’s ability to meet the needs PRINCIPLES [8] 1. Poverty alleviation 2. Environmental policy integration 3. Intra- and inter-generational equity 4. Public participation in decision-making 5. Technological and environmental limits to growth INTEPRETATION Exploring the dependencies between principles in various decision-making situations.ICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 24 12
  13. 13. 9/29/2011 SUSTAINABLE DEVELOPMENT GOVERNANCE Governance and Sustainable Development [8] How Sustainable Development is pursued in different governance systems. Governance for Sustainable Development What governance systems are required to make Sustainable Development a reality: o engaging citizens in the SD process o long-term inter-generational policy perspective o vertical and horizontal policy integration for coherent government decisionsICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 25 SUSTAINABLE DEVELOPMENT GOALS Environmental Sustainability Economic Sustainability Social Sustainability Climate change Transportation Poverty and inequality Water Scarcity Logistics Hunger and malnutrition Land degradation Energy Consumption Gender imbalance Fish stock depletion Economic Growth Illiteracy Biodiversity loss Maternal/infant mortality Deforestation Access to communication Sustainability Transition Green accounting Energy from renewable sources Access of under-privileged groups Environmentally friendly technology and practice Integration of environmental dimensions into policies and plans [9][10]ICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 26 13
  14. 14. 9/29/2011 EGOV + SD = EGOV4SD Political Administrative System System EGOV Civil Society SD Society SD EGOV4SD Economy Environment Governance ICTICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 27 AIM AND OVERVIEW Propose and demonstrate the concept of Electronic Governance for Sustainable Development (EGOV4SD); explore how EGOV can advance the social, environmental, economic and transitional SD goals; and explain how open government and policy development can help realize EGOV4SD. 1. ELECTRONIC GOVERNANCE – EGOV 2. ELECTRONIC GOVERNANCE FOR DEVELOPMENT – EGOV4D 3. ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT – EGOV4SD 3.1. CONCEPT 3.2. GOAL – SOCIAL SUSTAINABILITY 3.3. GOAL – ENVIRONMENTAL SUSTAINABILITY 3.4. GOAL – ECONOMIC SUSTAINABILITY 3.5. GOAL – SUSTAINABILITY TRANSITION 4. REALIZING EGOV4SD – OPEN GOVERNMENT AND POLICY DEVELOPMENTICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 28 14
  15. 15. 9/29/2011 SOCIAL SUSTAINABILITY – MAPPING How can EGOV initiatives explicitly address the Social Sustainability goals? EGOV DIMENSIONS GOVERNMENT TECHNOLOGY INTERACTION CUSTOMERS SOCIETYInternal capacity and Technology Collaboration within Technology-enabled Making sure that all values for EGOV infrastructure government and information/services society segments with partners participate in EGOV A E B C D Access for all Reducing poverty and Reducing gender Reducing infant and inequality inequality maternal mortality SOCIAL ENVIRONMENTAL ECONOMIC SUSTAINABILITY SUSTAINABILITY SUSTAINABILITY SUSTAINABILITY TRANSITION SD GOALSICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 29 SOCIAL SUSTAINABILITY – MEASURES A EGOV technology initiatives should consider accessibility (cost, ability to use, etc.) of all segments of society in their technology choices, e.g. support for mobile channels for service delivery. B EGOV services should enable citizens and particularly the disadvantaged to meet their critical livelihood needs like access to jobs, primary health services, educational services, sanitation, etc. C EGOV services in rural areas and at lower levels of government should be specifically targeted at women as critical actors in the social and economic development of families. D EGOV services should support government public health efforts in reducing infant and maternal mortality by providing necessary information to mothers, particularly in the less developed areas. E EGOV initiatives should involve participation of different members of the society and should not exacerbate existing digital divide.ICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 30 15
  16. 16. 9/29/2011 SOCIAL SUSTAINABILITY – STRATEGIESSINGAPORE 2015 KOREA 2012 ESTONIA 2013Next generation Public-private collaborative One service space - public, privateinfocomm infrastructure governance and third sectorsInnovation centers and Seamless and converged Paperless document managemententrepreneurship informatizationInfocomm competency Active response to adverse Traceability of the use of one’s ownframework effects of informatization dataElectronic health records Utilization-focused services Internet in rural areasEUROPEAN UNION 2015 UNITED NATIONS 2010 WASEDA 2011Improve (seamless) services to Government data sharing Increase of social media applicationscater for different needs based on open standards for participationInvite third parties in EGOV From readiness to Cloud computing and data centerdevelopment development virtualizationInvolve stakeholders in public Agility to respond to more Disaster management and businesspolicy processes demands as revenues drop continuityReduce carbon footprint Citizen-centric practice Smart grid and green technologyICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 31 SOCIAL SUSTAINABILITY – EXAMPLE Sustainable Social Services for Wales, UK Priority actions: 1. A strong national purpose and expectation and clear accountability for delivery 2. A national outcomes framework 3. Citizen centered services 4. Integrated services 5. Reducing complexity 6. A confident and competent workforce 7. Safeguarding and promoting the wellbeing of citizens 8. A new improvement framework for Wales http://wales.gov.uk/docs/dhss/publications/110216frameworken.pdfICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 32 16
  17. 17. 9/29/2011 AIM AND OVERVIEW Propose and demonstrate the concept of Electronic Governance for Sustainable Development (EGOV4SD); explore how EGOV can advance the social, environmental, economic and transitional SD goals; and explain how open government and policy development can help realize EGOV4SD. 1. ELECTRONIC GOVERNANCE – EGOV 2. ELECTRONIC GOVERNANCE FOR DEVELOPMENT – EGOV4D 3. ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT – EGOV4SD 3.1. CONCEPT 3.2. GOAL – SOCIAL SUSTAINABILITY 3.3. GOAL – ENVIRONMENTAL SUSTAINABILITY 3.4. GOAL – ECONOMIC SUSTAINABILITY 3.5. GOAL – SUSTAINABILITY TRANSITION 4. REALIZING EGOV4SD – OPEN GOVERNMENT AND POLICY DEVELOPMENTICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 33 ENVIRONMENTAL SUSTAINABILITY – MAPPING How can EGOV initiatives explicitly address the Environmental Sustainability goals? EGOV DIMENSIONS GOVERNMENT TECHNOLOGY INTERACTION CUSTOMERS SOCIETY Internal capacity Technology Collaboration Technology-enabled Making sure that all and values for infrastructure within government information/services society segments EGOV and with partners participate in EGOV A F B C D E Climate change Improved water Reduced land Restoration of management degradation biodiversity SOCIAL ENVIRONMENTAL ECONOMIC SUSTAINABILITY TRANSITION SUSTAINABILITY SUSTAINABILITY SUSTAINABILITY SD GOALSICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 34 17
  18. 18. 9/29/2011 ENVIRONMENTAL SUSTAINABILITY – MEASURES A Use of low or zero carbon-emission ICT equipment for government operations (front and back office) B Providing information and services to citizens on how they can contribute to addressing the climate change (e.g. carbon footprint calculators) to support decisions about the choice of delivery channels. C Providing information and services for citizens and businesses on better domestic water management practices and smart metering systems. D Providing information to citizens on better land use practices and information systems at government offices for better management of land use, with relevant services for citizens. E Providing information to citizens on the practices that can improve or restore biodiversity and develop relevant information systems to monitor ecological areas of interests. F Develop partnerships with relevant environmental agencies to deliver A – E, including improved water management, reduction of land degradation and restoration of biodiversity.ICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 35 ENVIRONMENTAL SUSTAINABILITY – STRATEGIESSINGAPORE 2015 KOREA 2012 ESTONIA 2013Next generation Public-private collaborative One service space - public, privateinfocomm infrastructure governance and third sectorsInnovation centers and Seamless and converged Paperless document managemententrepreneurship informatizationInfocomm competency Active response to adverse Traceability of the use of one’s ownframework effects of informatization dataElectronic health records Utilization-focused services Internet in rural areasEUROPEAN UNION 2015 UNITED NATIONS 2010 WASEDA 2011Improve (seamless) services to Government data sharing Increase of social media applicationscater for different needs based on open standards for participationInvite third parties in EGOV From readiness to Cloud computing and data centerdevelopment development virtualizationInvolve stakeholders in public Agility to respond to more Disaster management and businesspolicy processes demands as revenues drop continuityReduce carbon footprint Citizen-centric practice Smart grid and green technologyICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 36 18
  19. 19. 9/29/2011 ENVIRONMENTAL SUSTAINABILITY – EXAMPLE Crowd-sourcing renewable energy strategy on the Internet, Maldives: AIM Experts around the world are invited to provide technical advice on low-carbon energy generation, storage and financing through http://maldives.co2.org GOALS Making the country carbon-neutral by 2020 Addressing lack of local technical expertise SCOPE 8 themes and 65 theme-related questions, e.g. 1. How should Maldives pursue carbon neutrality vis-à-vis short-term economic wellbeing? 2. How should Maldives account for tourist air travel in its quest for carbon neutrality? 3. Should air travelers contribute financially to de-carbonization of the Maldives economy? 4. What level of oil price should the Maldives use for planning its energy future?ICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 37 AIM AND OVERVIEW Propose and demonstrate the concept of Electronic Governance for Sustainable Development (EGOV4SD); explore how EGOV can advance the social, environmental, economic and transitional SD goals; and explain how open government and policy development can help realize EGOV4SD. 1. ELECTRONIC GOVERNANCE – EGOV 2. ELECTRONIC GOVERNANCE FOR DEVELOPMENT – EGOV4D 3. ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT – EGOV4SD 3.1. CONCEPT 3.2. GOAL – SOCIAL SUSTAINABILITY 3.3. GOAL – ENVIRONMENTAL SUSTAINABILITY 3.4. GOAL – ECONOMIC SUSTAINABILITY 3.5. GOAL – SUSTAINABILITY TRANSITION 4. REALIZING EGOV4SD – OPEN GOVERNMENT AND POLICY DEVELOPMENTICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 38 19
  20. 20. 9/29/2011 ECONOMIC SUSTAINABILITY – MAPPING How can EGOV initiatives explicitly address the Economic Sustainability goals? EGOV DIMENSIONS GOVERNMENT TECHNOLOGY INTERACTION CUSTOMERS SOCIETY Internal capacity Technology Collaboration Technology-enabled Making sure that all and values for infrastructure within government information/services society segments EGOV and with partners participate in EGOV B C A Transportation and Economic Improved energy logistic growth consumption SOCIAL ENVIRONMENTAL ECONOMIC SUSTAINABILITY TRANSITION SUSTAINABILITY SUSTAINABILITY SUSTAINABILITY SD GOALSICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 39 ECONOMIC SUSTAINABILITY – MEASURES A Use of energy efficient technology equipment in government operations and incorporation of such equipment in the government procurement practice. B Providing information and services to citizens to help reduce transport congestion e.g. real time service to check traffic situations in different parts of cities. C Providing information and services to enterprises and businesses to support their operations, interaction with governments, and growth.ICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 40 20
  21. 21. 9/29/2011 ECONOMIC SUSTAINABILITY – STRATEGIESSINGAPORE 2015 KOREA 2012 ESTONIA 2013Next generation Public-private collaborative One service space - public, privateinfocomm infrastructure governance and third sectorsInnovation centers and Seamless and converged Paperless document managemententrepreneurship informatizationInfocomm competency Active response to adverse Traceability of the use of one’s ownframework effects of informatization dataElectronic health records Utilization-focused services Internet in rural areasEUROPEAN UNION 2015 UNITED NATIONS 2010 WASEDA 2011Improve (seamless) services to Government data sharing Increase of social media applicationscater for different needs based on open standards for participationInvite third parties in EGOV From readiness to Cloud computing and data centerdevelopment development virtualizationInvolve stakeholders in public Agility to respond to more Disaster management and businesspolicy processes demands as revenues drop continuityReduce carbon footprint Citizen-centric practice Smart grid and green technologyICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 41 ECONOMIC SUSTAINABILITY – EXAMPLE Green occupational guidelines for 23 occupations by California Government Informational services: 1. Work to be carried out as a … 2. Required skills 3. Possible tasks and required skills 4. Working conditions 5. Job expectations 6. Wages and benefits 7. Job outlook 8. Qualifications 9. Training opportunities 10.Job opportunities http://www.labormarketinfo.edd.ca.gov/OccGuides/GreenIndexOfGuides.aspx?Geography=0601000000ICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 42 21
  22. 22. 9/29/2011 AIM AND OVERVIEW Propose and demonstrate the concept of Electronic Governance for Sustainable Development (EGOV4SD); explore how EGOV can advance the social, environmental, economic and transitional SD goals; and explain how open government and policy development can help realize EGOV4SD. 1. ELECTRONIC GOVERNANCE – EGOV 2. ELECTRONIC GOVERNANCE FOR DEVELOPMENT – EGOV4D 3. ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT – EGOV4SD 3.1. CONCEPT 3.2. GOAL – SOCIAL SUSTAINABILITY 3.3. GOAL – ENVIRONMENTAL SUSTAINABILITY 3.4. GOAL – ECONOMIC SUSTAINABILITY 3.5. GOAL – SUSTAINABILITY TRANSITION 4. REALIZING EGOV4SD – OPEN GOVERNMENT AND POLICY DEVELOPMENTICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 43 SUSTAINABILITY TRANSITION – MAPPING How can EGOV initiatives explicitly address the Sustainability Transition goals? EGOV DIMENSIONS GOVERNMENT TECHNOLOGY INTERACTION CUSTOMERS SOCIETY Internal capacity Technology Collaboration Technology-enabled Making sure that all and values for infrastructure within government information/services society segments EGOV and with partners participate in EGOV A A A A Adoption of Green Access of under- Adoption of environmentally Energy from renewable Accounting privileged groups friendly practices sources SOCIAL ENVIRONMENTAL ECONOMIC SUSTAINABILITY SUSTAINABILITY SUSTAINABILITY SUSTAINABILITY TRANSITION SD GOALSICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 44 22
  23. 23. 9/29/2011 SUSTAINABILITY TRANSITION – MEASURES A Provide information and electronic services that show key SD indicators and their interpretation for citizens and agency management [9]: SOCIAL INDICATORS ECONOMIC INDICATORS 1. Population, density, growth rate 1. Air travel 2. Life expectancy, infant mortality 2. Energy consumption 3. Urban/rural population distribution 3. Growth of economic activity 4. Percentage of voting population 4. Agricultural production density ENVIRONMENTAL INDICATORS TRANSITIONAL INDICATORS 1. Plant biodiversity 1. Changes in food and nutrition style 2. Animal population 2. Environmental and general education 3. Depletion of fossil fuels 3. Percent of energy from renewable sources 4. Topsoil and farmland loss 4. Access of the poor to public decision-makingICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 45 SUSTAINABILILITY TRANSITION – STRATEGIESSINGAPORE 2015 KOREA 2012 ESTONIA 2013Next generation Public-private collaborative One service space - public, privateinfocomm infrastructure governance and third sectorsInnovation centers and Seamless and converged Paperless document managemententrepreneurship informatizationInfocomm competency Active response to adverse Traceability of the use of one’s ownframework effects of informatization dataElectronic health records Utilization-focused services Internet in rural areasEUROPEAN UNION 2015 UNITED NATIONS 2010 WASEDA 2011Improve (seamless) services to Government data sharing Increase of social media applicationscater for different needs based on open standards for participationInvite third parties in EGOV From readiness to Cloud computing and data centerdevelopment development virtualizationInvolve stakeholders in public Agility to respond to more Disaster management and businesspolicy processes demands as revenues drop continuityReduce carbon footprint Citizen-centric practice Smart grid and green technologyICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 46 23
  24. 24. 9/29/2011 SUSTAINABILITY TRANSITION – EXAMPLE Directgov, UK Offering informational services on environment and greener living: 1. Recycling and reducing waste 2. Climate change and environment protection 3. Energy saving and generation 4. Greener home and garden 5. Greener travel and leisure 6. Keeping farm animals and bees 7. Greener community and work 8. Greener life events and celebrations http://www.direct.gov.uk/en/Environmentandgreenerliving/index.htmICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 47 DISCUSSION What contribution is your organization making to the sustainable development transition? How is ICT involved? Provide an example.ICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 48 24
  25. 25. 9/29/2011 AIM AND OVERVIEW Propose and demonstrate the concept of Electronic Governance for Sustainable Development (EGOV4SD); explore how EGOV can advance the social, environmental, economic and transitional SD goals; and explain how open government and policy development can help realize EGOV4SD. 1. ELECTRONIC GOVERNANCE – EGOV 2. ELECTRONIC GOVERNANCE FOR DEVELOPMENT – EGOV4D 3. ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT – EGOV4SD 3.1. CONCEPT 3.2. GOAL – SOCIAL SUSTAINABILITY 3.3. GOAL – ENVIRONMENTAL SUSTAINABILITY 3.4. GOAL – ECONOMIC SUSTAINABILITY 3.5. GOAL – SUSTAINABILITY TRANSITION 4. REALIZING EGOV4SD – OPEN GOVERNMENT AND POLICY DEVELOPMENTICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 49 NEXT PRESENTATION… Involving stakeholders in policy development processes EGOV DIMENSIONS GOVERNMENT TECHNOLOGY INTERACTION CUSTOMERS SOCIETY Internal capacity Technology Collaboration Technology-enabled Making sure that all and values for infrastructure within government Information/services society segments EGOV and with partners participate in EGOV Open Government and Policy Development SOCIAL ENVIRONMENTAL ECONOMIC SUSTAINABILITY SUSTAINABILITY SUSTAINABILITY SUSTAINABILITY TRANSITION SD GOALSICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 50 25
  26. 26. 9/29/2011 REFERENCES [1] T. Field, E. Muller, and E. Lau, The e-Government Imperative. 2003, p. 203. [2] Å. Grönlund and T. A. Horan, “Introducing e-Gov: History, Definitions, and Issues,” Communications of the Association for Information Systems, vol. 15, no. 1, pp. 713-729, 2005. [3] S. S. Dawes, “Governance in the digital age: A research and action framework for an uncertain future,” Government Information Quarterly, vol. 26, no. 2, pp. 257-264, Apr. 2009. [4] Mark Turner, David Hulme, Governance, Administration and Development: Making the State Work, Palgrave Macmillan, 1997. [5] Wikipedia, Information and communication technologies for development, http://en.wikipedia.org/wiki/Information_and_communication_technologies_for_development [6] World Bank, ICT and MDGs – A World Bank Perspective, 2003 [7] Our Common Future, Oxford University Press, 1987 [8] W. Neil Adger and A. Jordan. Sustainability: Exploring the Processes and Outcomes of Governance. In Governing Sustainability. Cambridge, 2009 [9] Helen Briassoulis, Sustainable development and its indicators: Through a (Planners) Glass Darkly, Journal of environmental planning and management, 44(3), 409-427, 2001 [10] Anne Jerneck, Lennart Olsson, Barry Ness, Stefan Anderberg, Mathias Baier, Erick Clark, Thomas Hickler, Alf Hornborg, Annica Kronsell, Eva Lovbrand, Johannes Persson, Structuring Sustainability Science, Sustainability Science, August 2010, SpringerICEGOV2011 TUTORIAL 1 - ELECTRONIC GOVERNANCE FOR SUSTAINABLE DEVELOPMENT TALLINN, ESTONIA, 26 SEPTEMBER 2011 - 51 26

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