Plenary1 ivar tallo

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Plenary1 ivar tallo

  1. 1. 28.09.2011e-Estonia:strategic decisions for success Ivar Tallo Just to remind you …. We are a very small country in a cold Nordic neighborhood! Population: 1.4 mil people Area: 45.000 km2 Member of the European Union and NATO as of 2004 Regained independence from the USSR in 1991 Adopted euro in 2011 1
  2. 2. 28.09.2011 Rank=19 Rank=12 Rank=28 Rank=34 Rank=47 Rank=12 Rank=25 Rank=28 Rank=24 The Global Competitiveness Raport 2011 - 2012 World Economic Forum Internet penetration 2011 (%) 100% 97 92 90% 86 85 80 80% 76 69 68 70% 66 60 58 58 60% 50% 48 43 40% 34 30% 20% 10% 0%Internet penetration, 31th Mar 2011Source: http://www.internetworldstats.com/stats4.htm#europe 2
  3. 3. 28.09.2011 GDP per capita in PPS (2009)30025020015010050 0 EUROSTAT Why Estonia? Internet penetration – 76 % 98% of under 35’s are frequent internet users Fully functional e-government infrastructure 7 years experience of complex e-service provision 92% of Personal Income Tax Declarations submitted on-line i-Voting on all elections since 2005 First evercyber-riots „Cradle“ of Skype 9/28/2011 3
  4. 4. 28.09.2011 How did we get there? Tiger Leap Foundation Come Along, computer usageto support ICT in schools courses for 100 000 citizens 2009 1997 2002 2010 Computer and Internet usage courses for 100 000 citizens – look@world project 729 Public Internet Access Points 4
  5. 5. 28.09.2011 Some landmarks An intriguing question …Why did Estonia differ from its Baltic neighbours? ⃰ 74 2000 71 Estonia 53 64 2002 42 29 2004 68 63 2006 54 Latvia 39 22 2008 6 2010 62 55 44Lithuania 31 : ITU World Telecommunication / ICT Indicators Database 18 6 : ITU World Telecommunication / ICT Indicators Database ⃰Internet penetra on rate as measured by Emor 5
  6. 6. 28.09.2011 Politics mattersSimilar sizeSimilar geographical locationSimilar social and political experienceEstonia prioritized the ICT development and backed itup by real government resources ~ 1% of budget everyyear between 1994 and 2004The total sum not as important as continuity The reasons for successGeneral consensus among main forcesin Estonian societyCommitment of political elitesRight mix of private and public initiativeActive role of governmentProject based developmentLittle baggage of previous practices 6
  7. 7. 28.09.2011 E-cabinet2000 2011 e-Estonia as a political project. E-Government infrastructure Access – citizens: PIAPs, Look@World – offices – village road 1, 2, 3 Digitalized information – Information systems and databases in all levels of government Formalized exchange – x- Road - the connection of government databases by a data exchange service layer Electronic Identity – Authentication of a user by digital certificate imbedded in the ID card or SIM card 7
  8. 8. 28.09.2011 e-Factorye-Energy e-Parlament e-Banking x-Road Center e-Health e-School e-Identity 8
  9. 9. 28.09.2011 Databases / information systems Banks Document • Ühispank National Pension DocumentsPopulation repository InsuranceRegister Insurance Register • Hansapank Register record Document Register Vehicle Health Document management record • Krediidipank record systems management • Sampo Pank management systems • Nordea Pank systemsSecurity Security Security Security Security Security Security server server server server server server server Internet X-road Security :: … :: Security server :: E-institution – institution view :: Central server Central :: E-county – county view :: server I monitoring http://www.riik.ee/arr/ :: Governmental Portal – Your Estonia :: Institutional view of Thematic view of ID – card Databases the state the state Central HelpDesk Register National www.riik.ee www.eesti.ee server II AIT KIT EIT Public servant X-road certification center Citizen view Enterpriser view view Certification Center X-road center National ID card Issued by: Department of Citizenship and Migration Subcontractor: TRÜB Switzerland First card issued: 01.01.2002 Over 1.100.000 now Satisfies the requirements of: ICAO Doc. 9303 part 3 Based on 16 Kb RSA crypto-chip: 2 private keys; authentication certificate; certifacate to issue digital signature; A file with personal data 9
  10. 10. 28.09.2011 Reform of Government 1990sWeberian Bureaucracy + Internet Reform of Government 2000s One Stop Shop approach 10
  11. 11. 28.09.2011Reform of Government 2010s Integrated E-Government 11
  12. 12. 28.09.2011 12
  13. 13. 28.09.2011 Privacy by design Digital case file Digital prescription Controlling the access to my data Empowering others Getting better service Helmes session tomorrow at 15.00 in Allegro The coming e-government Integration of different levels of government in service provision Integration of different user roles in a single gateway 24/7 government “Do it yourself” government Mobile-government: government coming to you ...Some more working examples of integrated e-government: 13
  14. 14. 28.09.2011 100 91% 92%e-declarations 90 82% 80 74% submitted 70 59% to the tax 60 50 board 36% 40 30 21% 20 9% 10 0 2000 2001 2002 2003 2004 2005 2009 2010 Parential leave benefit claim A so called complex or integrated e-service …. 18 data requests between 5 information systems + calculation = 7 documents in real life = 3 minutes data input +1 mouse click 14
  15. 15. 28.09.2011 45,0 41,3 % 40,0 35,0 30,0 34,8 % 33,6 % 25,0 30,0 %Parential 20,0 19,7 % leave 15,0 10,0 benefit 5,0 10,0 % claims 0,0 2005 2006 2007 2008 2009 2010 18000 14549 15031 17147 15096 15868 16770 16000 14000 12000 10000 8000 6000 Electronic submissions 4527 5324 5961 6921 4000 1451 2967 Total claims 2000 0 2005 2006 2007 2008 2009 2010 30,0 24,5 % 25,0 20,0Internet 15,0 15,8 % 14,8 % voting 10,0 in 5,0 1,9 % 5,5 % Estonia 0,0 KOV 2005 RK 2007 EP 2009 KOV 2009 RK 2011 700000 658213 496 336 550213 600000 575133 500000 396982 400000 300000 Valid internet votes 200000 100000 9287 30243 Total valid votes 58669 104313 140764 0 KOV 2005 RK 2007 EP 2009 KOV 2009 RK 2011 15
  16. 16. 28.09.2011 Driving forces of eGovStable and functioning organizational setup forcoordinationLeadership and political willFixed info-political principlesPPP, good telecom infrastructure and high level ofeBankingSupporting legal and fiscal frameworksInteroperable ICT architecture Status of e-gov developmentsInformation society/paperless office/on-linegovernment/e-government/m-government/e-governance/good governanceSpread of e-government “deeper”Spread of e-government “broader”– From early adaptors to mainstream– Both in terms of institutions & people– Inclusive e-gov, reinforcing the concept of inclusiveness of information society 16
  17. 17. 28.09.2011We are in a new reality where ICT useage is not a hobby,not a tool but a major building block of that realityThe reality has already changed but our minds have notrecognized it yetWe need to work on new fundamentals and not justsharpening our knives and swords e-Estonia.com 17
  18. 18. 28.09.2011Thank you!Questions? Ivar.Tallo@ega.ee Check for additional information WWW.EGA.EE This presentation is financed by Estonian Information System’s Authority from European Regional Development Fund. 18

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