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5 Best Practices for Ensuring Post-Migration Citrix Performance

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XenApp 6.5 is nearing EOL in June 2018! The move to the new XenApp & XenDesktop 7.x platform is not a simple in-place upgrade. It comprises of significant architecture, configuration and functionality changes. The success of the migration depends on delivering peak performing applications and desktops and exceptional user experience post-migration. Join this session by eG Innovations CEO, Srinivas Ramanathan, as he steps through five best practices to achieve stellar post-migration performance.

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5 Best Practices for Ensuring Post-Migration Citrix Performance

  1. 1. © eG Innovations, Inc | www.eginnovations.com 5 Best Practices for Ensuring Post-Migration Citrix Performance Deliver Peak Performing Applications & Desktops eG Innovations 5 Best Practices for Ensuring Post-Migration Citrix Performance Deliver Peak Performing Applications & Desktops
  2. 2. © eG Innovations, Inc | www.eginnovations.com About eG Innovations Faster diagnosis and resolution of performance problems Enhanced service delivery and user satisfaction Maximum business productivity and cost savings Accelerated IT deployments and production rollouts Transform IT Service Delivery into Business Advantage Worldwide Locations Global Headquarters: Singapore US Headquarters: New Jersey Founded in 2001 eG Innovations is a provider of enterprise-class IT performance management software that delivers end-to-end monitoring, diagnosis, reporting, and analytics across physical, virtual, cloud, and hybrid IT environments www.eginnovations.com
  3. 3. © eG Innovations, Inc | www.eginnovations.com 2018: The Year of Citrix Migration 18% 29% 23% 17% 13% Within 3 months Within 6 months Within 1 year Already migrated Not sure, no plan as of now 70% XenApp 6.5 is reaching EOL on June 30, 2018 • 70% of organizations will migrate to XenApp & XenDesktop 7.x. 87% are expected to be on 7.x by the end of the year. 2018 Citrix Migration Survey: www.eginnovations.com/Citrix-Migration-Trends
  4. 4. © eG Innovations, Inc | www.eginnovations.com What Changes with the Migration? IMA FMA Farm Site Worker Group Machine Catalog/Delivery Group Worker/Session Host Virtual Delivery Agent (VDA) Data Collector Delivery Controller Zone Site Local Host Cache Connection Leasing IMA Datastore Central Site Database (SQL Server) EdgeSight Director XenApp & XenDesktop 7.x Windows Server 2008 R2 Windows Server 2016 and 2012 R2 XenApp 6.5  Migration to XA/XD 7.x is not an in-place upgrade  Need to set up a brand new infrastructure  New components to be deployed and configured
  5. 5. © eG Innovations, Inc | www.eginnovations.com 2018 Citrix Migration Survey: www.eginnovations.com/Citrix-Migration-Trends 35% 38% 49% 52% 68% 80% Ensuring that the utilization of your infrastructure was optimized for user density Maintaining security and compliance standards Troubleshooting problems quickly when they happen Compatibility and smooth functioning of the supporting infrastructure Ensuring that the user experience did not degrade Ensuring that all your applications and desktops worked as expected 0% 10% 20% 30% 40% 50% 60% 70% 80% Ensuring that applications and desktops worked as expected Ensuring that user experience did not degrade Compatibility and smooth functioning of the supporting infra Troubleshooting problems quickly Maintaining security and compliance standards Ensuring optimized utilization of the infrastructure MaintainingStatusQuo AftertheMigration AddressingPerformance, SecurityandCapacityConcerns Biggest Migration Challenges and Concerns
  6. 6. © eG Innovations, Inc | www.eginnovations.com 5 Best Practices for Achieving Stellar Post-Migration Citrix Performance
  7. 7. © eG Innovations, Inc | www.eginnovations.com Understanding Citrix User Experience Application/ Desktop Launch Application Access StoreFront/ NetScaler Logon Citrix Session Logon • Was application launch successful? • Did it take too much time? • Is the end-user facing any screen refresh latency, disconnects? • How is EDT performance? • Were authentication and enumeration successful? • AD authentication • Application enumeration • Profile loading • GPO processing • Session establishment • Application start-up • Ready for interaction • Screen/keystroke latency • Bandwidth (audio, video, printer, drive) • Session resources (CPU, GPU, memory, disk) Diagnose Problems to Ensure Session Reliability • Was the logon slow? • If so, why?
  8. 8. © eG Innovations, Inc | www.eginnovations.com Two Ways of Monitoring User Experience • Monitor real user connectivity and interaction with Citrix session (passive monitoring) • Get real-time measures of actual user experience • Identify which users are affected, where, when, and why Real User Monitoring • Measure user experience by simulating user logon and session access (active monitoring) • Get measure of user experience even when there is no real user • Proactively detect issues before end-users encounter them Synthetic Simulation
  9. 9. © eG Innovations, Inc | www.eginnovations.com Benchmark User Experience Before and After Migration Launch application on StoreFront Enumerated desktops on StoreFront Log into session via Citrix StoreFront Login to SAP Portal Access HR information Perform tasks: Approve, Revoke Logout of SAP Portal Benchmarking Through Synthetic Simulation Logon Simulation Full Session Simulation 1
  10. 10. © eG Innovations, Inc | www.eginnovations.com Benchmark User Experience Before and After Migration (contd.) Before Migration After Migration 1 Logon Time Logon Time HDX Bandwidth Screen Refresh Latency Screen Refresh Latency HDX Bandwidth
  11. 11. © eG Innovations, Inc | www.eginnovations.com Benchmark User Experience Before and After Migration (contd.) 1 Identify the exact step of the logon process causing slowness Gain insight into performance slowdown using synthetic logon time breakdown
  12. 12. © eG Innovations, Inc | www.eginnovations.com Synthetic Simulation vs. Real User Monitoring • Measure user experience by simulating user logon and session access (active monitoring) • Get measure of user experience even when there is no real user • Proactively detect issues before end-users encounter them Synthetic Simulation Use a combination of both approaches • Monitor real user connectivity and interaction with Citrix session (passive monitoring) • Get real-time measures of actual user experience • Identify which users are affected, where, when, and why Real User Monitoring
  13. 13. © eG Innovations, Inc | www.eginnovations.com Monitor All Aspects of Real User Experience2 Real User Logon Monitoring Logon time breakdown from the Delivery Controller Server-side and client-side start-up duration from XenApp Server Isolate the exact GPO CSE that is causing logon slowness
  14. 14. © eG Innovations, Inc | www.eginnovations.com Monitor All Aspects of Real User Experience (contd.) 2 Where is the Latency: Citrix Server or Client Network? Compare metrics and identify where the issue is: server-side or client-side
  15. 15. © eG Innovations, Inc | www.eginnovations.com Monitor All Aspects of Real User Experience (contd.) 2 ICA Channel Visibility Application Launch Time Track time taken for every application and process launch Visibility into HDX channels and breakdown by virtual channels (audio/video/media/print)
  16. 16. © eG Innovations, Inc | www.eginnovations.com Monitor All Aspects of Real User Experience (contd.) 2 Monitor EDT Performance (Citrix Adaptive Transport) Monitor bandwidth, roundtrip time, congestion, packet retransmission for EDT sessions
  17. 17. © eG Innovations, Inc | www.eginnovations.com Baseline Resource Usage Patterns for Every Tier of the Citrix Site 3 • New Citrix components in 7.x • New hypervisor, operating systems and server hardware • Changed configurations and policy settings Why baseline resource usage in XA/XD 7.x? Automatically computed baselines based on time of day, day of month behavior enable proactive detection of problems
  18. 18. © eG Innovations, Inc | www.eginnovations.com Top Performance Challenges for Citrix Admins 1. Not able to pinpoint when underlying infrastructure is affecting Citrix performance 2. Problem diagnosis is very slow and time-consuming Citrix admins want to prove “it is not Citrix” that is affecting performance 2018 Citrix Migration Survey: www.eginnovations.com/Citrix-Migration-Trends Multi-tiered and heterogenous infrastructures Interdependencies between various components Built-in Citrix tools do not provide end- to-end visibility What are the reasons?
  19. 19. © eG Innovations, Inc | www.eginnovations.com Understand Dependencies to Isolate Infrastructure Issues Affecting Citrix Root Cause: VMware problem affecting Citrix 4
  20. 20. © eG Innovations, Inc | www.eginnovations.com Analyze Capacity Needs and Right-Size the XA/XD 7.x Infrastructure Right-Sizing Planning Auditing Optimization • Analyze usage patterns • Load-balance your IT infrastructure • Measure resource utilization against availability • Get the most out of your infrastructure • Predict when you will run out of resources • Forecast future requirements • Make information available for audits • Get reports for regulatory compliance 5
  21. 21. © eG Innovations, Inc | www.eginnovations.com Analyze Capacity Needs and Right-Size the XA/XD 7.x Infrastructure (contd.) 5 Answers key questions about usage: who, when, how long, what? Compliance & Audit A few of the servers are handling most of the sessions Capacity Optimization Memory bottleneck preventing addition of more Desktops Capacity Planning
  22. 22. © eG Innovations, Inc | www.eginnovations.com 5 Best Practices for Ensuring Post-Migration Citrix Performance Analyze capacity needs and right-size the 7.x infrastructure Benchmark user experience before and after migration Monitor all aspects of real user experience continuously Baseline resource usage patterns for every tier of the Citrix site/farm Understand dependencies to isolate infrastructure issues affecting Citrix performance Get Free White Paper DOWNLOAD WHITE PAPERwww.eginnovations.com/Citrix-Migration-Best-Practices
  23. 23. © eG Innovations, Inc | www.eginnovations.com

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