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Web 2.0: Managing the Risks

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A presentation by Chris Adie of the University of Edinburgh at the Eduserv Foundation Symposium 2008.

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Web 2.0: Managing the Risks

  1. 1. Web 2.0: Managing the Risks Chris Adie, Information Services, University of Edinburgh
  2. 2. Let’s all head for the promised land! 2.0
  3. 3. Clouds
  4. 4. What Risks? <ul><li>Confidentiality </li></ul><ul><li>Security </li></ul><ul><li>Reliability </li></ul><ul><li>Usability </li></ul><ul><li>Data Protection </li></ul>
  5. 5. Reliability <ul><li>Your Web 2.0 service provider goes bust/gets bought </li></ul><ul><li>The nature of the service changes under your feet </li></ul>
  6. 6. Data Protection Risks <ul><li>Your institution is prosecuted under Data Protection legislation </li></ul><ul><ul><li>Is the Web 2.0 SP a “Data Processor”? </li></ul></ul><ul><ul><li>Can users maintain their privacy? </li></ul></ul><ul><ul><li>Are personal details sent outside EEA? </li></ul></ul><ul><ul><li>Can you delete information? </li></ul></ul><ul><ul><li>Have you clarified what you are doing? </li></ul></ul>
  7. 9. Biggest risk of all <ul><li>Doing nothing </li></ul>
  8. 10. What should we do?
  9. 11. Formality spectrum Increasing institutional engagement Formality Magnifies Risk! Institutional adoption Topical adoption Recommend/ suggest Very informal
  10. 12. Very Informal Use <ul><li>Encourage literacy in </li></ul><ul><ul><li>Online safety </li></ul></ul><ul><ul><li>Online responsibility </li></ul></ul><ul><ul><li>Data protection </li></ul></ul><ul><li>Institution ignores it </li></ul>Institutional adoption Topical adoption Recommend/ suggest Very informal
  11. 13. Recommend/suggest <ul><li>Identify “good” sites </li></ul><ul><li>Support locally </li></ul>Institutional adoption Topical adoption Recommend/ suggest Very informal
  12. 14. Topical adoption <ul><li>Insource </li></ul><ul><li>User education </li></ul><ul><li>Risk analysis </li></ul><ul><li>Legal input </li></ul>Institutional adoption Topical adoption Recommend/ suggest Very informal
  13. 15. Institutional adoption <ul><li>Outsource </li></ul>Institutional adoption Topical adoption Recommend/ suggest Very informal
  14. 16. Futures
  15. 17. Some trends <ul><li>Authentication </li></ul><ul><li>Desktop applications moving to the web </li></ul><ul><li>Live Mesh </li></ul>
  16. 18. What about Web 3.0? <ul><li>Web 1.0: “Centralised Them” </li></ul><ul><li>Web 2.0: “Distributed Us” </li></ul><ul><li>Web 3.0: “Decentralised Me” </li></ul>
  17. 19. Over to you!

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