Efraim Martinez Gutierrez (page 1/2)
telephone: +34 622 08 13 98 // email: email@example.com // skype: efraim.martinez // twittter @arspermeable
Proﬁle, capabilities and strengths
// Senior professional 20 years of experience in ITC in sales, pre-sales, strategic customer services and
transformational IT projects.
// My proﬁle integrates a solid technical background with business acumen and results orientation.
// Focused on innovation, continuous improvement and customer satisfaction, so that I generate ways of
working and relationships proﬁtable for all parties in the long term.
// I am used to communicate and build relationships with CxO level executives in the customers.
// Very comfortable when working in a team, where I ﬁt in quickly, contributing a high level of personal commitment
and initiative. I have participated in multinational and multidisciplinary teams and projects.
// IESE Business School, Program for Management Development, 2007
// Industrial Engineering, University of Zaragoza, 1988-94
// 2010-2013 TM=GR* (*Teaming is growing)
TMGR is the consolidation
of all previous experience,
working by projects and by
Partner of the ﬁrm especialized in execution of strategic changes and technology
transformation in businesses. Projects implemented:
2013, libnova (in progress), Execution of the product, marketing and sales strategy
for this company that creates software and hardware for long-term digital preservation.
2013, Actiﬁo (in progress), launching of the spanish branch of this American vendor.
2013, Horizonte Cloud, launching of consulting services line of business for Cloud
Computing adoption (IaaS and SaaS technologies).
2010-2012, Bodaclick, transformation of the IT infrastructure and department
organization; later, creation of the Innovation department.
Achievements: Migration to cloud computing, generating 30% savings and increasing
ﬂexibility and capacity. Implementation of CRM and ERP systems.
// 2000-2010 Sun Microsystems (adquired by Oracle in 2010)
At Sun Microsystems I
internalized the processes
and methodology of a
large multinational and the
management of strategic
customers with highly
2007-2010, Software Technical Sales Director for Spain and Portugal; Reporting
to the software business director, leading a team of 6 software architects, responsible
for proposals, proofs of concept development and technical pre-sales.
Achievements: Anual revenue growth of the area +37%.
2002-2007, Customer Services Manager for Spain and Portugal; Reporting to the
Services Country Manager and leading a team of 15 service managers, responsible for
the execution and quality of the mission-critical services.
Also in charge of change management and implementation of new services and
methodologies, as a member of the European team of service managers.
Achievements: New services sales as most successful subsidiary worldwide. Service
management model that achieved the best level of customer satisfaction in Sun Iberia
ever, implemented as a best practice at European level.
2000-2002, Service Account Manager for Telco industry; Responsible for the
mission-critical service delivery, working with a team of 4 engineers.
Achievements: Satisfaction improvement and doubling of turnover in some of the
most important customers of Sun Microsystems Iberia.
Efraim Martinez Gutierrez (page 2/2)
telephone +34 622 08 13 98 // email firstname.lastname@example.org // skype efraim.martinez // twittter @arspermeable
Professional Experience (cont'd)
// 2000 Uni2 (a company of France Telecom, now Orange)
Presales-Project Manager. Responsible for presales proposals and implementation
of telco solutions in end customers (IP technology).
// 1996-2000 red3i Comunicaciones
red3i was my ﬁrst business
venture and the foundation
for understanding the
operation of a business in
Co-founder and Marketing&Sales Director. Internet Services Company in which I
leaded all the start-up phase: design and launching of services, product portfolio and
operations, as well as the go-to-market model.
Achievements: Launching of the services in three months after the establishment. The
company was operating at a proﬁt until 2001.
// Other professional actitivities
The contact with other
realities enriches me and
lets understand how to
1991-2000 Internships while in College
Speaker and trainer in innovation, business transformation and new technologies
(mainly: Open Source, Web 2.0 and Cloud Computing) with U-Tad, Fundation
Bankinter, Fundación for the innovation at La Rioja and Madrid City Council.
Partner with Universities of Zaragoza, San Pablo CEU, Pompeu-Fabra and Carlos III
to bring the reality of the business world to the college.
Software Analyst and Developer at University of Zaragoza (1996-1997) within a
R&D project with Teltronic, radio trunking company.
Other International Assignements: ABB (Sweden, 1994), Procter&Gamble (Mataró,
1993), KFKi (Hungary, 1992), MTM (Poland, 1991).
Languages, training and skills
// Spanish native.
// English ﬂuently written, read and understood. I am used to work with people from
different countries and cultures in this language.
// Basic knowledge of Swedish.
// Training in Project Management (PMI), Service Management (ITIL), Change Management,
Team Management, Marketing, Communication skills, most of them while working at
// Born in Logroño, La Rioja, Spain, June 3rd, 1970. Married, 2 kids.
// Founder of the Aragonse chapter of the Internet Society (ISOC) and IAESTE Zaragoza
(International Association for the Exchange of Students for Technical Experience).
// I have personal and professional references of each position and capability in this
resume, available upon request.