Interactive video&learning
Who are weHans Broos - video & e- learning consultantAt one of the 12 learning departments in KLMEdwin Bleumink - innovati...
Aircraft handled by KLM staff orhandling staff, 3rdpartiesOne of the many roles during handling process•Check information ...
• Certain knowledge level.• Travel to Amsterdam for update basicaircraft knowledgeTwo day training:•Day 1- Update basic ai...
Costs:•Hotel accommodation•Tickets for non KLM staff,occupying seat commercial passenger•Daily Allowance.•Loss of producti...
Can you create a solution that will1.Increase the number of participants2.Lower the number of incidents3.Increase impact4....
Sponsor appointed Project ManagerManage expectations of 7 different departmentsKLM Business CampusTranslate needs of spons...
testing mandatoryon demandLearners perspective
Current figures:Until end February750 participants passed test 1600 participants passed test 2150 participants passed the ...
Use in-company talentand contentPrototyping: Showing is believingAlign quality of all contentInteractive video is an added...
Presentation e learning den bosch 2013
Presentation e learning den bosch 2013
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Presentation e learning den bosch 2013

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Presentation e learning den bosch 2013

  1. 1. Interactive video&learning
  2. 2. Who are weHans Broos - video & e- learning consultantAt one of the 12 learning departments in KLMEdwin Bleumink - innovation manager learning technologyWhere do we workFocus on sales & marketing for all establishmentsSchiphol Airport Amsterdam the NetherlandsGoalUse technology to make learning a part of daily job instead of a classroom experience
  3. 3. Aircraft handled by KLM staff orhandling staff, 3rdpartiesOne of the many roles during handling process•Check information of head office•Report any irregularity to head office
  4. 4. • Certain knowledge level.• Travel to Amsterdam for update basicaircraft knowledgeTwo day training:•Day 1- Update basic aircraft knowledge•Day 2- presentations from departments.Plus:•Participants see the person they aredealing with.Minus•Due to jetlag less attention•Costly•Loss of productivity, due to travelling
  5. 5. Costs:•Hotel accommodation•Tickets for non KLM staff,occupying seat commercial passenger•Daily Allowance.•Loss of productivity,•Travel time 3 days for Singapore Amsterdam v.v.•Time of the presenters, beside regular workYearly :Real costs 300.000,-€Number of participants: approx. 200Cost per participant : 1.500,-€
  6. 6. Can you create a solution that will1.Increase the number of participants2.Lower the number of incidents3.Increase impact4.and lower the costs
  7. 7. Sponsor appointed Project ManagerManage expectations of 7 different departmentsKLM Business CampusTranslate needs of sponsor into a smart learning solutionTask:•Validate processes & procedures•RE-define the knowledge needed
  8. 8. testing mandatoryon demandLearners perspective
  9. 9. Current figures:Until end February750 participants passed test 1600 participants passed test 2150 participants passed the training on the job.No travelling to Amsterdam.Extra productivity:1750 days8,5 FTE, with a value of approx. 350.000.€Recurrent costs:Hosting fee websiteLicense fee for Movietrader.total 12.000 per year€
  10. 10. Use in-company talentand contentPrototyping: Showing is believingAlign quality of all contentInteractive video is an added valueExperiment with new technologyDouble yourtime estimationDont be restrictedby the weakest link

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