Big Data Analytics: A New Business Opportunity

Edward Curry
Edward CurryResearch Unit Leader at Digital Enterprise Research Institute (DERI)
Big Data Analytics: A New Business
Opportunity
Dr. Edward Curry
Insight Centre for Data Analytics
National University of Ireland, Galway (NUIG)
edward.curry@insight-centre.org
GIS Ireland 2016, Ballsbridge Hotel, Dublin • Monday17th October 2016
About	Me	
Vice	President
Agenda
n  What is Big Data Analytics and how does it
deliver Value?
n  How to use Data to Make Decisions
n  Transformative Data Value Chains
n  Developing a Big Data Analytics Capability
n  Towards a Data Economy
What is Big Data Analytics?
4
Organiza(ons	and	Big	Data	
“Analytics is much more than a new technology trend. It represents a paradigm
shift, upending the way people think, plan and act and that includes those leading
public service agencies. Because of its potential, government analytics puts a new
and pressing responsibility squarely on the shoulders of public officials.
- Moneyball Under the Dome - Government Analytics for Public Officials, Accenture, 2014
Definitions of Big Data
21/10/16 7www.bdva.eu
The “V’s” of Big Data
Volume	 Velocity	 Veracity	Variety	 Value	
Data	at	Rest	
Terabytes	to		
exabytes	of	exis(ng	
data	to	process		
Data	in	
Mo(on	
Streaming	data,	
requiring	mseconds	to	
respond	
Data	in	Many	
Forms	
Structured,	
unstructured,	text,		
mul(media,…	
Data	in	Doubt	
Uncertainty	due	to	
data	inconsistency	&	
incompleteness,	
ambigui(es,	latency,	
decep(on	
€
€
€
€
€
€ €
€
Data	into	
Money	
Business	models	can	
be	associated	to	the	
data	
Adapted	by	a	post	of		Michael	Walker	on	28	November	2012
Mega Trends – Availability of Data
Datafication
Video, Images, Audio, Text/Numbers
Open Data
(over 519 open data catalogues and
portal now available)
Mega Trends – People and Things
Social Media
Engagement, Coordination,
Communication, Contributions,…
Internet of Things
(50 billion devices by 2020 - OECD)
Big	Data	is	transforming	Business	models
The Value Disciplines of Big Data
Value
Discipline
Strategic Focus Key Business Capabilities
Operational
Excellence
•  Product and service reliability
•  Competitive pricing
•  Customer convenience
•  Cost reduction
•  Responsiveness improvement
•  Productivity improvement
•  Order processing and fulfillment
•  Customer service
•  Supply chain
•  Inventory management
•  Merchandising
•  Financial management
Customer
Intimacy
• Enhanced Customer experience
• Customer loyalty
• Customer lifetime value
• Increasing Customer
willingness to pay
•  Micro-segmentation
•  Personalisation
•  Customer relationship
management
•  Advertising and marketing
•  Campaign management
Product
Leadership /
Business
Model
Innovation
•  Product and service
innovation
•  Creativity
•  Leveraging internal
and external knowledge
•  Product and service development
•  Rapid commercialization of
promising products and services
•  Quality assurance
•  Customer support
Adapted from M. Treacy and F. Wiersema, “Customer Intimacy and other Value
Disciplines,” Harvard Business Review, January-February 1993, pp. 84-93.
How to use Data to Make Decisions
12
Decision	
Making	
Data	
AcquisiEon	
Big	Data	
Data	
Analysis	
Knowledge	
Base	
Value	Add	
OperaEonal	Excellence	
Customer	InEmacy	
Product	Leadership	
Business	Model	
InnovaEon	
Adapted: OECD. (2014). Data-driven Innovation for growth and well-being.
Structured	data	
Unstructured	data	
Events	
Real-Eme	Data	streams	
MulEmodality	
SemanEc	analysis					
Machine	learning		
InformaEon	extracEon			
Linked	Data	
Data	discovery	
Community	analysis	
Decision	support	
PredicEon	
In-use	analyEcs	
Modelling	&	SimulaEon	
ExploraEon	&	VisualisaEon	
The Big Data Value Cycle
Analy(cs:	From	Descrip(ve	↦	Prescrip(ve	
Raw
Data	
Standard		
Reports	 OLAP	
Structured	
Data	
What	happened?	
Descrip(ve	
Analy(cs	
Predic(ve	
Modelling	
Prescrip(ve	
Analy(cs		
What	might		
Happen	next?	
What	should	I		
do	about	it?	
Why	did	it	happen?	
(Correla(on	Analy(cs)
When to Listen to your Data…
15
n  Is there a clear signal in your data?
n  You need to balance the signal-to-noise ratio with
the risk associated with a wrong decision
Blending Analytics and Intuition
16
Source: Sloan Management Review (2016) Beyond the hype: the hard work behind analytics success
Transformative Data Value Chains
Connected care and health informatics
PreventionHealthy living Diagnosis Treatment Home care
Connected personalized care
Aggregating different
data silos
Healthcare
providers
Health
Tech
sector
Payers Pharma
sector
Hospitals,	GPs,		
Health	Systems	
Consumer
Integrated	data	
Insights
Big Data Analytics: A New Business Opportunity
Big Data Analytics: A New Business Opportunity
Developing a Big Data Analytics
Capability
22
23 BIG 318062
BIG
Big Data Public Private Forum
THE DATA VALUE CHAIN
Data
Acquisition
Data
Analysis
Data
Curation
Data
Storage
Data
Usage
•  Structured data
•  Unstructured
data
•  Event
processing
•  Sensor
networks
•  Protocols
•  Real-time
•  Data streams
•  Multimodality
•  Stream mining
•  Semantic
analysis
•  Machine
learning
•  Information
extraction
•  Linked Data
•  Data discovery
•  ‘Whole world’
semantics
•  Ecosystems
•  Community data
analysis
•  Cross-sectorial
data analysis
•  Data Quality
•  Trust / Provenance
•  Annotation
•  Data validation
•  Human-Data
Interaction
•  Top-down/Bottom-
up
•  Community /
Crowd
•  Human
Computation
•  Curation at scale
•  Incentivisation
•  Automation
•  Interoperability
•  In-Memory DBs
•  NoSQL DBs
•  NewSQL DBs
•  Cloud storage
•  Query Interfaces
•  Scalability and
Performance
•  Data Models
•  Consistency,
Availability,
Partition-tolerance
•  Security and
Privacy
•  Standardization
•  Decision support
•  Predictions
•  In-use analytics
•  Simulation
•  Exploration
•  Modeling
•  Control
•  Domain-specific
usage
Big Data Value Chain
Cavanillas, J. M., Curry, E., & Wahlster, W. (Eds.). (2016). New Horizons for a Data-Driven
Economy: A Roadmap for Usage and Exploitation of Big Data in Europe. Springer
International Publishing.
21/10/16 24www.bdva.eu
21/10/16 25www.bdva.eu
21/10/16 26www.bdva.eu
21/10/16 27www.bdva.eu
4 Key Steps to an Analytics Capability
1.  Understand your business objectives
¨  What are you trying to achieve for the business?
–  Cost efficiencies?
–  New business opportunities?
¨  A clearly articulated business vision is critical together
with associated goals and milestones
¨  Identify and prioritise opportunity areas
2.  Put data at the heart of business decisions
¨  Use data to drive agile decision-making and keep the
organisation ahead of the competition.
¨  Start with a focus on critical business decisions
¨  Grow to include everyday actions and decision-making
where data can make a difference
28
4 Key Steps to an Analytics Capability
3  Encourage a data-driven culture with creative
involvement and innovation from employees across
the organisation
¨  Senior-level drive, visibility, and communication are critical
for success.
¨  Appoint executive champion for analytics (Chief Data
Officer)
¨  Drive adoption, create awareness and demonstrate practical
relevance of data analytics insights for all areas of the
organisation, not just in IT
4  Make corporate data easier to discover and access
¨  Simplify the process of discovering and accessing data within
the organisation
¨  Encourage business units to make their data available in easy
to use formats and with self-service platforms for use by
others within the organisation
29
Data Science and
Data Skills
21/10/16 31www.bdva.eu21/10/16 31www.bdva.eu
CHALLENGES TO SCALE THE
DATA ECONOMY
21/10/16 32www.bdva.eu
The main BDV cPPP Elements are:
Innovation Spaces: Cross-sector
interdisciplinary Data Innovation hubs
Lighthouse projects:
Demonstrate Big Data Value
R & I Projects: addressing technical
priorities defined BDV SRIA
Ecosystem Enablers: Non-technical
including business models, standards,
etc.
Business
Models
21/10/16 33www.bdva.eu
Key Challenges to Data Economy
Barrier: Europe is behind other regions
in the adoption of Big Data
Barrier: Availability of data is paramount, but
data sharing is uncommon
21/10/16 34www.bdva.eu
  Demonstrate Relative Advantage: Demonstrate increase of
productivity/competitiveness of the target sector
  Provide proof points: Availability of evidence and practice
efficacy for the target sector to justify investment
  Risk: Understanding of the level of risk associated with the
implementation and adoption
  Develop Ecosystem: Connect key stakeholders within the
sector across the value chain with active participation
(including SMEs).
  Sustainability: Enable large scale replication for sectorial
transformation
Big Data Driving Adoption
21/10/16 35www.bdva.eu
Promote Secure Data Sharing for
Innovation
Hubs to bring together…
Data Owners
+
Data Innovators
...in a secure, trusted,
and controlled
environment
From	“proof	of	concept”	to	
“proof	of	ROI”
Summary
n  Need for big data data analytics in organisations
will continue as they need to act more smartly in
the way they do business
n  Increasing availability of (open) data, social media,
and deployment of smarter infrastructure,
applicability of analytics is growing
n  Developing a capability is a people not a
technology challenge
36
New	Horizons	for	a	Data-Driven	Economy	
A	Roadmap	for	Usage	and	Exploita(on	of	Big	Data	in	Europe	
Jose	Maria	Cavanillas	(Atos)	
Prof.	Wolfgang	Wahlster	(DFKI)	
Co-Editors:
37	
Open	Access	PDF		
hZp://(ny.cc/NewHorizons		
•  Provides	big	picture	on	how	to	exploit	
big	data,	including	technological,	
economic,	poliEcal	and	societal	issues	
•  Details	complete	lifecycle	of	big	data	
value	chain,	ranging	from	data	
acquisiEon,	analysis,	curaEon	and	
storage,	to	data	usage	and	exploitaEon	
•  Illustrates	potenEal	of	big	data	value	
within	different	sectors,	including	
industry,	healthcare,	finance,	energy,	
media	and	public	services	
•  Summarizes	more	than	two	years	of	
research	with	wide	stakeholder	
consultaEon	
Overview
Many	of	the	slides	today	
are	based	on	the	work	of	
the	chapter	authors
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Big Data Analytics: A New Business Opportunity

  • 1. Big Data Analytics: A New Business Opportunity Dr. Edward Curry Insight Centre for Data Analytics National University of Ireland, Galway (NUIG) edward.curry@insight-centre.org GIS Ireland 2016, Ballsbridge Hotel, Dublin • Monday17th October 2016
  • 3. Agenda n  What is Big Data Analytics and how does it deliver Value? n  How to use Data to Make Decisions n  Transformative Data Value Chains n  Developing a Big Data Analytics Capability n  Towards a Data Economy
  • 4. What is Big Data Analytics? 4
  • 5. Organiza(ons and Big Data “Analytics is much more than a new technology trend. It represents a paradigm shift, upending the way people think, plan and act and that includes those leading public service agencies. Because of its potential, government analytics puts a new and pressing responsibility squarely on the shoulders of public officials. - Moneyball Under the Dome - Government Analytics for Public Officials, Accenture, 2014
  • 7. 21/10/16 7www.bdva.eu The “V’s” of Big Data Volume Velocity Veracity Variety Value Data at Rest Terabytes to exabytes of exis(ng data to process Data in Mo(on Streaming data, requiring mseconds to respond Data in Many Forms Structured, unstructured, text, mul(media,… Data in Doubt Uncertainty due to data inconsistency & incompleteness, ambigui(es, latency, decep(on € € € € € € € € Data into Money Business models can be associated to the data Adapted by a post of Michael Walker on 28 November 2012
  • 8. Mega Trends – Availability of Data Datafication Video, Images, Audio, Text/Numbers Open Data (over 519 open data catalogues and portal now available)
  • 9. Mega Trends – People and Things Social Media Engagement, Coordination, Communication, Contributions,… Internet of Things (50 billion devices by 2020 - OECD)
  • 11. The Value Disciplines of Big Data Value Discipline Strategic Focus Key Business Capabilities Operational Excellence •  Product and service reliability •  Competitive pricing •  Customer convenience •  Cost reduction •  Responsiveness improvement •  Productivity improvement •  Order processing and fulfillment •  Customer service •  Supply chain •  Inventory management •  Merchandising •  Financial management Customer Intimacy • Enhanced Customer experience • Customer loyalty • Customer lifetime value • Increasing Customer willingness to pay •  Micro-segmentation •  Personalisation •  Customer relationship management •  Advertising and marketing •  Campaign management Product Leadership / Business Model Innovation •  Product and service innovation •  Creativity •  Leveraging internal and external knowledge •  Product and service development •  Rapid commercialization of promising products and services •  Quality assurance •  Customer support Adapted from M. Treacy and F. Wiersema, “Customer Intimacy and other Value Disciplines,” Harvard Business Review, January-February 1993, pp. 84-93.
  • 12. How to use Data to Make Decisions 12
  • 13. Decision Making Data AcquisiEon Big Data Data Analysis Knowledge Base Value Add OperaEonal Excellence Customer InEmacy Product Leadership Business Model InnovaEon Adapted: OECD. (2014). Data-driven Innovation for growth and well-being. Structured data Unstructured data Events Real-Eme Data streams MulEmodality SemanEc analysis Machine learning InformaEon extracEon Linked Data Data discovery Community analysis Decision support PredicEon In-use analyEcs Modelling & SimulaEon ExploraEon & VisualisaEon The Big Data Value Cycle
  • 15. When to Listen to your Data… 15 n  Is there a clear signal in your data? n  You need to balance the signal-to-noise ratio with the risk associated with a wrong decision
  • 16. Blending Analytics and Intuition 16 Source: Sloan Management Review (2016) Beyond the hype: the hard work behind analytics success
  • 18. Connected care and health informatics PreventionHealthy living Diagnosis Treatment Home care Connected personalized care
  • 19. Aggregating different data silos Healthcare providers Health Tech sector Payers Pharma sector Hospitals, GPs, Health Systems Consumer Integrated data Insights
  • 22. Developing a Big Data Analytics Capability 22
  • 23. 23 BIG 318062 BIG Big Data Public Private Forum THE DATA VALUE CHAIN Data Acquisition Data Analysis Data Curation Data Storage Data Usage •  Structured data •  Unstructured data •  Event processing •  Sensor networks •  Protocols •  Real-time •  Data streams •  Multimodality •  Stream mining •  Semantic analysis •  Machine learning •  Information extraction •  Linked Data •  Data discovery •  ‘Whole world’ semantics •  Ecosystems •  Community data analysis •  Cross-sectorial data analysis •  Data Quality •  Trust / Provenance •  Annotation •  Data validation •  Human-Data Interaction •  Top-down/Bottom- up •  Community / Crowd •  Human Computation •  Curation at scale •  Incentivisation •  Automation •  Interoperability •  In-Memory DBs •  NoSQL DBs •  NewSQL DBs •  Cloud storage •  Query Interfaces •  Scalability and Performance •  Data Models •  Consistency, Availability, Partition-tolerance •  Security and Privacy •  Standardization •  Decision support •  Predictions •  In-use analytics •  Simulation •  Exploration •  Modeling •  Control •  Domain-specific usage Big Data Value Chain Cavanillas, J. M., Curry, E., & Wahlster, W. (Eds.). (2016). New Horizons for a Data-Driven Economy: A Roadmap for Usage and Exploitation of Big Data in Europe. Springer International Publishing.
  • 28. 4 Key Steps to an Analytics Capability 1.  Understand your business objectives ¨  What are you trying to achieve for the business? –  Cost efficiencies? –  New business opportunities? ¨  A clearly articulated business vision is critical together with associated goals and milestones ¨  Identify and prioritise opportunity areas 2.  Put data at the heart of business decisions ¨  Use data to drive agile decision-making and keep the organisation ahead of the competition. ¨  Start with a focus on critical business decisions ¨  Grow to include everyday actions and decision-making where data can make a difference 28
  • 29. 4 Key Steps to an Analytics Capability 3  Encourage a data-driven culture with creative involvement and innovation from employees across the organisation ¨  Senior-level drive, visibility, and communication are critical for success. ¨  Appoint executive champion for analytics (Chief Data Officer) ¨  Drive adoption, create awareness and demonstrate practical relevance of data analytics insights for all areas of the organisation, not just in IT 4  Make corporate data easier to discover and access ¨  Simplify the process of discovering and accessing data within the organisation ¨  Encourage business units to make their data available in easy to use formats and with self-service platforms for use by others within the organisation 29
  • 32. 21/10/16 32www.bdva.eu The main BDV cPPP Elements are: Innovation Spaces: Cross-sector interdisciplinary Data Innovation hubs Lighthouse projects: Demonstrate Big Data Value R & I Projects: addressing technical priorities defined BDV SRIA Ecosystem Enablers: Non-technical including business models, standards, etc. Business Models
  • 33. 21/10/16 33www.bdva.eu Key Challenges to Data Economy Barrier: Europe is behind other regions in the adoption of Big Data Barrier: Availability of data is paramount, but data sharing is uncommon
  • 34. 21/10/16 34www.bdva.eu   Demonstrate Relative Advantage: Demonstrate increase of productivity/competitiveness of the target sector   Provide proof points: Availability of evidence and practice efficacy for the target sector to justify investment   Risk: Understanding of the level of risk associated with the implementation and adoption   Develop Ecosystem: Connect key stakeholders within the sector across the value chain with active participation (including SMEs).   Sustainability: Enable large scale replication for sectorial transformation Big Data Driving Adoption
  • 35. 21/10/16 35www.bdva.eu Promote Secure Data Sharing for Innovation Hubs to bring together… Data Owners + Data Innovators ...in a secure, trusted, and controlled environment From “proof of concept” to “proof of ROI”
  • 36. Summary n  Need for big data data analytics in organisations will continue as they need to act more smartly in the way they do business n  Increasing availability of (open) data, social media, and deployment of smarter infrastructure, applicability of analytics is growing n  Developing a capability is a people not a technology challenge 36